Invitation Homes Anmeldelser 

Very good company to rent from. They're very professional and have lots of homes to choose from.

I wish I had known before we moved in this home.. lowest rating of a rental company and as a New tenant I know why!
May of 2026 my daughter and I came by to see their home( which the outside front was very nice( nice community ) and the home fit our needs. But as we walked around the yard, we saw work that should have been done before we moved in( it actually made the street look bad) so before we signed the lease .. I took pics of the yard and back up sewage drain in the back yard!
We moved in June 1st and it didn’t get taken care of until I kept sending in complaints to maintenance .. They finally came and cut the shrubbery but never Sent anyone to unstop this drain that filled up with standing water when he rain.. and carried a smell!
1 month after moving in.. 4 100ft trees fell from the front yard from the back yard to side of the home hitting the corner roof( which still have tarf on it.. half of the fence was torn down. After reporting this terrible event NO ONE FROM INVITATION HOMES came by to assess the damages of Is as new tenants.. I called code enforcement and 2 wks after 1 month of no response from Invitation Homes the tree cutters came out and moved the trees from one side of the yard to another side.. I kept sending in request to have the yard cleared of trees and debris and also the drainage in the back yard.. ppl come out but only doing assessments!! Yesterday the game came out for the fence and didn’t know the whole fence need replacing with gates on both sides .. this is our 2nd month in this home and had I seen the reviews from the beginning I would have never moved in with my family! Also the double door front door was bad and old when we moved in.. the door repair man said the door need to be replaced.. they replaced it with the cheapest material they could find ( we don’t feel safe with this door) and the key pad only works when it wants to!!
This is the worse experience I’ve ever had.. We haven’t been able to have company on our deck or use the yard( that says in our lease a yard you can enjoy with family and friends .. the yard is a disaster .. the bugs and standing water with a smell.. Looks really bad to new tenants just moving in and neighbors looking at us bad.. but we’re faithfully paying this High Ass Rent!! I will be calling code enforcement and invitation home corp office! Unsatisfied tenant

Mi experiencia con esta compañía ha sido una de las peores que he tenido como inquilina. Me siento completamente decepcionada
Frustrada y decepcionada
Son lo peor que he podido ver en los años que llevo en este gran país
No lo recomiendo
Y si van a rentan
Piénselo dos veces por la falta de transparencia y el trato que ofrecen a sus inquilinos
Además de entregar la propiedades con problemas
Y después vienen a difamar y hacer la peor versión
Solicité un cambio de propiedad por motivos de salud y cumplí con todas las instrucciones que me dieron. Me mudé en la fecha que ellos mismos establecieron, entregué la vivienda, las llaves y dejé la propiedad limpia. Además, tengo fotos y videos que documentan el estado en que recibí la casa y cómo la entregué.
Me la entregaron con miles de problemas
Y la entregué hasta con piso nuevo
Después de la entrega, comenzaron a aparecer cargos que nunca me habían sido explicados previamente y que considero injustificados. También se realizó una inspección sin mi presencia, por lo que no tuve la oportunidad de revisar ni responder a las observaciones en ese momento.
Lo que más me afectó fue sentir que se hicieron acusaciones sobre el estado de la propiedad y sobre mi conducta como inquilina con las que no estoy de acuerdo y que considero falsas. Esa situación ha sido muy angustiante y ha afectado mi tranquilidad.
Mi recomendación para cualquier persona que piense alquilar con esta compañía es que documente absolutamente todo desde el primer día: tome fotografías y videos al recibir y entregar la vivienda, conserve todos los correos electrónicos y mensajes, y exija estar presente durante la inspección final.
Espero que la empresa mejore sus prácticas, sea más transparente con los cargos que aplica y trate a sus inquilinos con mayor profesionalismo y respeto.
YA FUERON REPRESENTADOS A
MIAMI CONSUMER RIPORT
A TELEMUNDO RESPONDE Y OTRAS INSTITUCIONES
SE ACABO EL DESCARO CON LOS INQUILINOS
Y HACER FALSOS TESTIMONIO
MÁS DIFAMAR DE DAÑOS Y ROBO
HAY QUE DEMOSTRAR PRUEBAS
ASI COMO LAS QUE YO TENGO
Para mí
Está Estrella está demasiado grande
Debe ser
O
Ninguna estrella se merecen
Y voy hasta las últimas consecuencias
No me quieren dar mi depósito
Y aún así me exigen más dinero
Y eso hacen con todos
SON LO PEOR
POR ESO TIENE UNA NOTA QUE DICE ASI

ESTA EMPRESA HA LLAMADO LA ATENCIÓN DE LOS ORGANISMOS REGULADORES DEL SECTOR

COJAN NOTAS
TIENEN DEMANDAS
Y MILLONES DE QUEJAS
ATENTAMENTE
YAMILIA C.

A MANTENIMIENTO
LE DOY 5 ESTRELLAS
SON LOS ÚNICOS QUE DIRVEN

The process to apply was a breeze. The home is beautiful and exactly what I need for my unforeseen situation. My neighborhood is quiet. Neighbors are kind and helpful. The price fits the home. I couldn’t be more satisfied!

They made the urgent repairs farily quickly, up to date modern apps, great communication from the leasing team, updates about maintenance calls etc. But again, they repaired only the urgent repairs, broken sliding glass door, oven having crossed wires, but refused to replace or repair the countertops & cabinets which are heavily damaged with stains and abrasions from sticky cups and sticky fronts. These are clearly very old and require replacement or resurfaced. The lightest load cannot be used on shelves inside cabinets or they fall, crack or break apart. Nails are seen in and out as the cabinets are falling apart. My wife liked the setup and size so we were going to sign for 24 months at 48k but backed out at the refusal to make the necessary repairs and signed a 12 months worth 24k instead. We will sign again and change the review to excellent if they make the necessary repairs asap. TY

Techs fix everything as needed if broken or worn out. They are appreciated!

I put in a request and the request was completed in a. timely manner.

chris

Forget getting most of your deposit back. Normal wear and tear on a house you’ve been in for a few years is normal and I left it spotless when we left. They said we failed to maintain the cleanliness of interior, same for exterior even though I had our landscaper cut back all the shrubs and remulch, lower cabinet damage, I have no idea what they’re talking about as the cabinets were not damaged. Also partial paint, but I reached out to numerous people to get actual paint and no one ever got back to me. We rented thru them for a total of 5 years. I wish we had just privately rented. DO NOT WASTE YOUR TIME AND HARD EARNED MONEY RENTING HERE.

La experiencia me gustó mucho , es justo lo q buscaba y Gracias por ayudarme a buscar mi próximo hogar

They honestly suck. They are not considerate to their renters health. My family rented from them for 6 years dealing with the minors fees, such as grass too long, weeds here & there, bushes growing too wide or tall, etc.
We notice flakes stuff coming from my 17 year old vent from the ceiling. We hired an Air Conditioning Company to come and inspect it. They came in with a big machine and a camera that can travel up into the vent duct work unit. They gave us pictures so that we can we what was in the vent. We seen the dirt, a beer can and something that looked like some kind of hive. We were in formed that even if it wasn't nasty and dirty, to have a thorough cleaning every 10 to 15 year to receive the best usage which would be roughly $600.00. Since we only been renting from them for 6 years, my wife and I felt Invitation Homes should take the bill.
We called Invitation Homes and told them what the matter was. They sent out their maintenance guy and inspect the the duct and AC unit. The maintenance came and done his inspection and was completed in 45 minutes.
Few days later, we received a message from Invitations homes stating that they will not be doing a thorough air conditioning cleaning because 12817 Via Camille 4Bdrm house did not need a cleaning.
We didn't argue or fuss. We moved. We informed Invitation Homes we would be be moving. They asked us what could they do, were we happy with the home, offered us $100.00 off the rent, etc...
We simply said no thank you. If they don't know the problem... they shouldn't be in the business.
Priority is keeping renters healthy and safe, especially when the monthly rent is not cheap, and when charging the renters three times the amount for what air vents cost at a hardware store.

House in bad conditions, not well cleaned, the smell to urine was unbearable.

They maintenance men from Golden Key Home Services did a great job with fixing my attic ladder. They arrived early and took their time making sure the ladder was fixed correctly. They also told me what they did when they were done. They weee very nice and professional. Happy with service.

The house needed to be painted. A painting crew was scheduled and completed the job fantastically.

We have had an extremely disappointing experience renting from Invitation Homes. Our property has an ongoing mold issue that has not been properly remediated despite formal written notices and documentation citing Texas Property Code requirements.
Most recently, we’ve had a plumbing failure that has left us without basic functioning water service — we currently cannot wash dishes, do laundry, shower, or flush toilets. When we reported this as an emergency, we were told a technician could not be dispatched within 24 hours, despite this being a health and safety issue affecting basic habitability.
As a corporate landlord managing thousands of properties, I would expect a functioning emergency response system for issues like total loss of working plumbing. Instead, we’ve had to escalate repeatedly just to get a response, and previous issues (mold) have taken extensive back-and-forth to even get acknowledged.
If you’re considering renting from Invitation Homes, be aware that maintenance response times — especially for urgent issues — have not matched what a company of this size should be able to provide. I would recommend asking pointed questions about their emergency repair process before signing a lease.

What a lousy landlord. A year ago they couldn't fix the AC for 4 days during a 110 degree heat wave so I paid out of pocket and they refused to reimburse for the repair. SLUM LORD MILLIONAIRE. Watch out, they are all about the money so don't believe their hype ! Today they wasted my time with a Pro maint that consists of 45 minute to fix what ? Cant wait till I can afford to dump this Landlord forever... !!! RUN AWAY

This is the best management company to lease your next home with. They offer great amenities and packages to make living in their homes a wonderful experience. this is our second home with INVITATION HOMES and are excited about extending our lease for many years to come. You deserve the best from an experienced management company that cares about your experience.

If I could give negative stars I would. Never late on rent, left the home in better shape than I received it up exit. Rented for 5 years. If you need something fixed you better prepare to wait forever. The hoops you have to jump through are ridiculous. The maintenance ports is worthless. They never did a “check” on the property in five years. Foundation was cracking- sprinkler system continued to fail after 4 attempts to repair. When you you move out the will tag you for everything and I mean everything. And you will get pounded on rent increases every single time. Customer service is horrible, getting live person to talk to is beyond difficult. Keep in mind I never was late and left my rental home in impeccably clean. So I’m not doing a review for any reason other than warning potential renter RUN from this company. They simply don’t care. Period.

Mrs. Becca was very sweet and professional. She provided all information as well as details to move forward with the home.

I'm happy to provide it again! Here is the review you can copy and save: "After 18 months of renting with Invitation Homes, we were ready for a change and wanted to downsize. We found several more affordable options listed on their own website, but when we called to discuss our options with Melissa, we were met with incredible rudeness and dismissiveness. She claimed we already had the cheapest place available, which was completely untrue, and then proceeded to hit us with a rent increase and an unexpected, mandatory $80 internet fee. The lack of customer service and hidden costs make it impossible for me to recommend them.

One star is to much for this company, I’m sitting in a house that has been 93 degrees for the past five days, I hav children and pets sweating to death, they sed they are reviewing the quotes and till then nothing else will be done,