My experience with Disha was incredible. She was very knowledgeable, forthcoming pleasant, and friendly. Miss Disha is an asset to your company and it’s very refreshing to have personnel such as Disha... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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WIN, was very professional and I could tell he has compassion for the tenants. He was very helpful and knowledgeable. I appreciate the support. He understood my current situation being I am affected... Vis mer
We have had a lot of issues with a FirstKey homes. From the application process, IT errors with the portals and our application signing, payment discrepancies and I won’t even get started about the... Vis mer
I had an excellent experience with Len at the Maintenance Call Center for FirstKey Homes. She was incredibly professional, patient, and efficient from start to finish. Len listened carefully to the... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We are FirstKey Homes, a leading and growing provider of well-kept single-family rental homes nationwide. We are committed to helping renters find a home that has the space they need, the privacy they want and the peace of mind they deserve, with more than 20,000 homes in 25 desirable U.S. markets. Renters choose FirstKey Homes because they want overall better value – including more living space, a variety of neighborhood options, and a home to enjoy with friends and family. Beyond helping renters easily find the right home for them, FirstKey Homes delivers value through service, support and convenience so our residents can unlock more from the home rental experience.
Kontaktopplysninger
600 Galleria Parkway, Suite 300 , 30339, Marietta, USA
- 844.395.3959
- socialmedia@firstkeyhomes.com
- firstkeyhomes.com
Har svart på 12 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
When I spoke with Jassa regarding my…
When I spoke with Jassa regarding my concern/questions, she was very responsive in her active listening skills and made sure to transfer me to a department that could further assist me. It was a pleasure speaking with her.
Nash is very kind and professional
Nash is very kind and professional, quickly handled my maintenance request and provided a great service.
Got great service for Eduardo Lopez he…
Got great service for Eduardo Lopez he knows the business and we’ll take care people and real professional.
Talking to Ivy was very informative and…
Talking to Ivy was very informative and she was very helpful.
I had a fantastic experience with…
I had a fantastic experience with WALTER today. They provided excellent customer service when I checked on my payment on my account.
The representative Cherry was very excellent
The representative Cherry was very friendly professional and helpful
Lorrie was awesome!
She was very polite and understanding…
She was very polite and understanding of my needs and Situation I glad she could help me.
Very professional
Very professional. Cherry answered all my questions thoroughly.
Erica was amazing and handled everything
Erica was amazing and handled everything
What a dump this place is the home…
What a dump this place is the home smells like a nasty dirty dog they cleaned the carpet and its worse than it was before. Them management team is a joke I see why AI is taking there job. There garage door on this house is highly illegal they put wood in the door to keep it together but there are wind codes they must fallow here in Jacksonville Florida. I wanted off this lease my roommate will stay but they said I can not be removed to move out. Stay away from them they are a joke. 2500 for a nasty smelling house that everything rig together. Go find something else than this company good luck with finding any one with a brain with these clowns.
Very very professional,thank you so…
Very very professional,thank you so much Maria
My experience with Disha was exceptionally good.
My experience with Disha was incredible. She was very knowledgeable, forthcoming pleasant, and friendly. Miss Disha is an asset to your company and it’s very refreshing to have personnel such as Disha to help with navigating telephone calls and information being passed. Bravo. And thank you so much.
Maezha Agtoto was very helpful
Maezha Agtoto was very helpful, patient, and professional. It was a pleasure talking to her today
The only bright spot we have found is Yen.
We have had a lot of issues with a FirstKey homes. From the application process, IT errors with the portals and our application signing, payment discrepancies and I won’t even get started about the issues with our home rental.
One of the only bright spots that we found working with this company is Yen. Yen is a Maintenance Supervisor who has truly transformed our experience working with FirstKey and has been incredible. Yen genuinely cares and most importantly seeks results. She makes me feel confident in FirstKey Homes and that our next year ahead won’t be a horrible experience. FirstKey Homes is beyond lucky to have an employee like Yen. What an incredible person that truly gets results for her customer’s.
Went above and beyond answering all my…
Went above and beyond answering all my questions
The five stars for Chris not First Key…
The five stars are strictly related to maintenance technician Chris, not the company. Chris is awesome, very pleasant, and works to properly correct the issue.
Yandie was very nice professional &…
Yandie was very nice professional & knowledgeable
Raúl fue un gran agente de atención al…
Raúl fue un gran agente de atención al cliente área de renovación
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