FirstKey Homes Anmeldelser 32 651

When I spoke with Jassa regarding my concern/questions, she was very responsive in her active listening skills and made sure to transfer me to a department that could further assist me. It was a pleasure speaking with her.

Nash is very kind and professional, quickly handled my maintenance request and provided a great service.

Got great service for Eduardo Lopez he knows the business and we’ll take care people and real professional.

Talking to Ivy was very informative and she was very helpful.

I had a fantastic experience with WALTER today. They provided excellent customer service when I checked on my payment on my account.

The representative Cherry was very friendly professional and helpful

She was very polite and understanding of my needs and Situation I glad she could help me.

Very professional. Cherry answered all my questions thoroughly.

Erica was amazing and handled everything

What a dump this place is the home smells like a nasty dirty dog they cleaned the carpet and its worse than it was before. Them management team is a joke I see why AI is taking there job. There garage door on this house is highly illegal they put wood in the door to keep it together but there are wind codes they must fallow here in Jacksonville Florida. I wanted off this lease my roommate will stay but they said I can not be removed to move out. Stay away from them they are a joke. 2500 for a nasty smelling house that everything rig together. Go find something else than this company good luck with finding any one with a brain with these clowns.

Very very professional,thank you so much Maria

My experience with Disha was incredible. She was very knowledgeable, forthcoming pleasant, and friendly. Miss Disha is an asset to your company and it’s very refreshing to have personnel such as Disha to help with navigating telephone calls and information being passed. Bravo. And thank you so much.

Maezha Agtoto was very helpful, patient, and professional. It was a pleasure talking to her today

We have had a lot of issues with a FirstKey homes. From the application process, IT errors with the portals and our application signing, payment discrepancies and I won’t even get started about the issues with our home rental.

One of the only bright spots that we found working with this company is Yen. Yen is a Maintenance Supervisor who has truly transformed our experience working with FirstKey and has been incredible. Yen genuinely cares and most importantly seeks results. She makes me feel confident in FirstKey Homes and that our next year ahead won’t be a horrible experience. FirstKey Homes is beyond lucky to have an employee like Yen. What an incredible person that truly gets results for her customer’s.

Went above and beyond answering all my questions

Very good attention.

The five stars are strictly related to maintenance technician Chris, not the company. Chris is awesome, very pleasant, and works to properly correct the issue.

Yandie was very nice professional & knowledgeable

Raúl fue un gran agente de atención al cliente área de renovación