The customer service person was very helpful and friendly, and she understood what I needed. In fact, she guided me through the process, which made the transaction very easy and stress-free .
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very patient, always gives reminders, even when I still miss the dates, helps me get current again, has been helpful when I need to add or remove devices, or treatments. 💯 good service always.
Selskapet har svart
I was helped all the way through the online application process by Hillary on the phone. She was courteous, friendly and helpful. This is why I have rated you 5 stars. I don't feel I would have been... Vis mer
Selskapet har svart
My phone call was answered promptly. The young lady who answered was most courteous and she was patient and understanding. I had a relatively complex problem which took about 15mins to sort out. This... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730. insurance. Done. Tick!
Kontaktopplysninger
Level 2, 696 Bourke Street, 3000, Melbourne, Australia
- 1300 468 730
- support@insurance.com.au
- insurance.com.au
4,7
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Easy and fast
25. juni 2026
Svar fra insurance.com.au
Hi Verona,
Thank you for the great review. We are glad to hear you had an easy and quick experience with insurance.com.au.
The lady I spoke to was very helpful in…
The lady I spoke to was very helpful in assisting me.
Thank you
Kind regards
Sandra Marlick
30. juni 2026
Svar fra insurance.com.au
Hi Sandra,
Thank you for your lovely review. We're pleased to hear you received helpful service from Jona. We appreciate you taking the time to share your experience.
Highly efficient
I needed urgent legal advice and Insurance.com.au responded within hours and arranged it all for me. Their efficiency is to be commended.
25. juni 2026
Svar fra insurance.com.au
Hi there, Thank you for your review. We are glad to hear our team responded quickly and helped arrange the legal support you needed.
Svar fra insurance.com.au
Hi Okhyun,
Thank you for the review. We are glad to hear you had a positive experience with insurance.com.au.
Svar fra insurance.com.au
Hi Allison,
Thank you for the great review. We are glad you had a quick and easy experience with insurance.com.au; that's what we are all about.
Really easy website to navigate
Really easy website to navigate; easy to renew - highly recommend.
23. juni 2026
Svar fra insurance.com.au
Hi Sara,
Thank you for the lovely review. We are always looking for ways to improve the process, so we are glad to hear you had an easy renewal. We also appreciate the recommendation. :)
Svar fra insurance.com.au
Hi Roger,
Thank you for the great review. We are glad you had an easy renewal with insurance.com.au.
Professionally handled…
Receiving a timely reminder about the deadline is helpful. Completing the request for a quote is made easy with some repopulating. The insurance being affordable is a big plus.
1. juli 2026
Svar fra insurance.com.au
Hi Carolyn,
Thank you for your review. We're pleased to hear the renewal process was straightforward, our reminders were helpful, and you found our cover to be great value. We appreciate your support.
The response was quick and efficient
The response was quick and efficient. I needed to upgrade my insurance and it was done very promptly.
24. juni 2026
Svar fra insurance.com.au
Hi there, Thanks for taking the time to leave a review. We’re glad to hear the upgrade to your insurance was handled quickly and efficiently.
The process was efficient and timely.
24. juni 2026
Svar fra insurance.com.au
Hi Freddy
Thank you for your review. We are glad you had a quick and timely experience with insurance.com.au.
Svar fra insurance.com.au
Hi Melanie,
Thank you for the review. We are glad to hear you had a 5-star experience with insurance.com.au.
Svar fra insurance.com.au
Hi Peter,
Thank you for the review. We are glad our team could help assist you.
The whole process was made easy and…
The whole process was made easy and simple to follow. The reminders I was receiving seemed a bit too frequent but then they did help me remember to renew my policy.
29. juni 2026
Svar fra insurance.com.au
Hi Bron,
Thank you for your feedback. We are glad to hear the renewal process was easy to follow and that our reminders helped you renew your policy. We also appreciate your comments about their frequency and will pass your feedback on to the team.
Quick and easy to renew.
29. juni 2026
Svar fra insurance.com.au
Hi Louise,
Quick and easy is what we are all about at insurance.com.au. Thank you for the review.
So kind and efficient
29. juni 2026
Svar fra insurance.com.au
Hi Mark,
Thank you for the great review. We are glad to hear you had a positive experience with insurance.com.au.
More than my bank could manage..
Helped me out of a payment bind with a workaround - far more then my bank was able to do.
Thank you - appreciate it.
29. juni 2026
Svar fra insurance.com.au
Hi MH,
Thanks for your great review! We are pleased that our team could help resolve the issue and make the process easier for you.
Very easy to navigate the process given…
Very easy to navigate the process given I am not technically competent. So It is excellent as far as I am concerned! Thank you.
26. juni 2026
Svar fra insurance.com.au
Hi Rita, Thank you for your review. We're pleased to hear you found the process easy to follow. Making insurance simple and accessible for all our customers is something we strive for.
Great customer Service
The staff member I spoke to on the phone was very helpful and I was able to pay my insurance in a timely manner.
29. juni 2026
Svar fra insurance.com.au
Hi there,
Thank you for your kind feedback. We're pleased to hear our team was able to assist you and make the payment process quick and easy.
Concise information
Concise information, well presented with easy to follow instructions
27. juni 2026
Svar fra insurance.com.au
Hi Karen, Thank you for your review. We aim to make our information clear and easy to understand, so it's great to hear this was your experience.
Prompt renewal and review
I really appreciated the speed with which you reviewed my application to renew my insurance. The only thing that did not work for me was the number of reminders to renew, via text and email.
25. juni 2026
Svar fra insurance.com.au
Hi Sally,
Thank you for your feedback. We're pleased to hear you appreciated the quick turnaround on your renewal. We also appreciate your comments regarding our renewal reminders and will share your feedback with the team as we continue to improve our customer experience.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.