The customer service person was very helpful and friendly, and she understood what I needed. In fact, she guided me through the process, which made the transaction very easy and stress-free .
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very patient, always gives reminders, even when I still miss the dates, helps me get current again, has been helpful when I need to add or remove devices, or treatments. 💯 good service always.
Selskapet har svart
I was helped all the way through the online application process by Hillary on the phone. She was courteous, friendly and helpful. This is why I have rated you 5 stars. I don't feel I would have been... Vis mer
Selskapet har svart
My phone call was answered promptly. The young lady who answered was most courteous and she was patient and understanding. I had a relatively complex problem which took about 15mins to sort out. This... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730. insurance. Done. Tick!
Kontaktopplysninger
Level 2, 696 Bourke Street, 3000, Melbourne, Australia
- 1300 468 730
- support@insurance.com.au
- insurance.com.au
4,7
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I had a complaint made by a patient's…
I had a complaint made by a patient's mother in 2021 over one line in his assessment report. I keep getting told that my application cannot be processed immediately and someone will get back to me. I find this to be frankly quite annoying.
6. juli 2026
Svar fra insurance.com.au
Hi Aneeta,
Thank you for taking the time to share your feedback. We understand delays can be frustrating, particularly when you are waiting for an update. Some applications do require additional review, but we appreciate your comments and would welcome the opportunity to discuss your experience further. Please contact us on 1300 468 730 or support@insurance.com.au.
Professional Indemnity Insurance
This year, it has been a simpler platform to negotiate. In the past, it was cumbersome.
30. juni 2026
Svar fra insurance.com.au
Hi Bernard, we are pleased to hear you found the platform simpler to use this year. The team is always looking for ways to improve the experience for our customers, so we appreciate you sharing your thoughts.
Ease of process
30. juni 2026
Svar fra insurance.com.au
Hi Tejashree,
Thank you for the great review. We are glad to hear you had an easy process with insurance.com.au.
I have the coverage I want and I've…
I have the coverage I want and I've never had a difficulty.
30. juni 2026
Svar fra insurance.com.au
Hi Cheryl,
Thank you for the great review. We are glad you had a good experience and never had any difficulty with insurance.com.au.
Svar fra insurance.com.au
Hi Shane,
Thank you for the great review. We are glad to hear you had an easy and convenient experience with insurance.com.au.
Very friendly and helpful on the phone…
Very friendly and helpful on the phone consultant
6. juli 2026
Svar fra insurance.com.au
Hi Beate,
Thank you for the review. We are glad the team could assist and provide a great experience for you.
Svar fra insurance.com.au
Hi there,
Thank you for the lovely review. We are glad you to hear you had a quick and simple experience renewing.
The customer service was excellent
The customer service was excellent, she was patient and informed.
6. juli 2026
Svar fra insurance.com.au
Hi Ruth,
Thank you for the great review. We are glad to hear Jona could assist you and that you found the service excellent.
My onboarding transaction was seamless…
My onboarding transaction was seamless and straightforward. The staff who attended to me was courteous and professional.
6. juli 2026
Svar fra insurance.com.au
Hi Israel,
Thank you for the great review. We are glad to hear you had a positive customer experience with insurance.com.au.
Prompt assistance with my application.
4. juli 2026
Svar fra insurance.com.au
Hi Gwendolyn,
Thank you for the review. We are glad you had a good experience with insurance.com.au.
Svar fra insurance.com.au
Hi there,
Thank you for the review. We are glad you had a good experience with insurance.com.au.
Svar fra insurance.com.au
Hi Delrae,
Thank you for the review. We are glad to hear you had a quick and easy experience on insurance.com.au.
The ease and assurance
Very easy to navigate and renew insurance, happy with the coverage.
3. juli 2026
Svar fra insurance.com.au
Hi Bronwen,
Thank you for your lovely review. We are glad to hear you had an easy time renewing with insurance.com.au.
Svar fra insurance.com.au
Hi Lea, Thank you for your kind feedback. We're pleased to hear you received a quick response and found our cover affordable. We appreciate your support.
Svar fra insurance.com.au
Hi Elizabeth,
Thank you for the feedback. We are glad Charie could provide helpful assistance.
Svar fra insurance.com.au
Hi Michele,
Thank you for the great review. We are glad you had an easy experience with insurance.com.au.
Stop sending me reminders when I’ve…
Stop sending me reminders when I’ve chosen a policy with you - it’s just not the one up for renewal- just update your system. It’s not that hard these days to get it right
27. juni 2026
Svar fra insurance.com.au
Hi Jane, Thank you for taking the time to share your feedback. We're sorry for the frustration caused by the renewal reminders. Your comments have been shared with the team as we continue to review and improve our processes.
quite easy to renew online with clear…
quite easy to renew online with clear concise questions to eliminate doubt.
27. juni 2026
Svar fra insurance.com.au
Hi there,
Thank you for the great review. We are glad to hear you had an easy experience renewing with insurance.com.au.
Easy and fast
25. juni 2026
Svar fra insurance.com.au
Hi Verona,
Thank you for the great review. We are glad to hear you had an easy and quick experience with insurance.com.au.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.