The customer service person was very helpful and friendly, and she understood what I needed. In fact, she guided me through the process, which made the transaction very easy and stress-free .
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very patient, always gives reminders, even when I still miss the dates, helps me get current again, has been helpful when I need to add or remove devices, or treatments. 💯 good service always.
Selskapet har svart
I was helped all the way through the online application process by Hillary on the phone. She was courteous, friendly and helpful. This is why I have rated you 5 stars. I don't feel I would have been... Vis mer
Selskapet har svart
My phone call was answered promptly. The young lady who answered was most courteous and she was patient and understanding. I had a relatively complex problem which took about 15mins to sort out. This... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730. insurance. Done. Tick!
Kontaktopplysninger
Level 2, 696 Bourke Street, 3000, Melbourne, Australia
- 1300 468 730
- support@insurance.com.au
- insurance.com.au
4,7
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra insurance.com.au
Hi Suet,
Thank you for the review. We are glad to hear you had a quick and easy experience with insurance.com.au.
Svar fra insurance.com.au
Hi Katie,
Thank you for the great review. We are glad to hear your renewal went well.
Rep professional helpful clear
Rep answered my questions clearly, very polite & professional.
7. juli 2026
Svar fra insurance.com.au
Hi Jennifer, Thanks for your review! We're glad our team could provide the support you needed.
Brilliantly followed up
Brilliantly followed up
Reminded me then followed up when I didn’t realise their email was the approved policy, reminding me again via text. Brilliant. Thank you 🙏
14. juli 2026
Svar fra insurance.com.au
Hi there, Thank you for your wonderful feedback. We're glad our team and communications could help make the process as straightforward as possible. We appreciate your support.
Quick response and thorough follow‑up
Quick response and thorough follow‑up. Clear, professional communication. Appreciate your help, Reign.
7. juli 2026
Svar fra insurance.com.au
Hi Julio,
Thank you for the great review. We are glad Reign was able to provide helpful and professional assistance; that's what we are all about at insurance.com.au.
Svar fra insurance.com.au
Hi Denise,
Thank you for the great review. We are glad you had a quick experience with insurance.com.au, that's what we are all about.
Always helpful and efficient
13. juli 2026
Svar fra insurance.com.au
Hi Maurice,
Thank you for the great review. We are glad you had an efficient experience with insurance.com.au.
Svar fra insurance.com.au
Hi Le, Thank you for the great review. We are glad you had an easy and quick experience with insurance.com.au.
Easy to apply online
Easy to apply online.
Great price and possibility to cover several modalities.
6. juli 2026
Svar fra insurance.com.au
HI Kristina,
Thank you for the great review. We are glad you had an easy and affordable experience with insurance.com.au.
Quick and thorough response
5. juli 2026
Svar fra insurance.com.au
Hi Tijana,
Thanks for your review! We're glad our team could provide prompt assistance.
Easy navigation for self service
Easy navigation for self service, quick registration. Not a lot of paperwork required, easy to make payments.
11. juli 2026
Svar fra insurance.com.au
Hi Lucretia,
Thank you for your review. We aim to make arranging insurance as simple and convenient as possible, so it's great to hear you found the process easy to navigate.
Svar fra insurance.com.au
Hi Vanessa, Thank you for your feedback. We're pleased to hear you found our information clear and informative.
Svar fra insurance.com.au
Hi Nigel, Thanks for your review! We're glad you found arranging your insurance simple and were able to choose the cover that suited your needs.
Svar fra insurance.com.au
Hi Samantha,
Thank you for your feedback. We're pleased to hear you found the application process quick and easy.
Svar fra insurance.com.au
Hi Amy,
Thanks for your review! We're glad you found the process straightforward and that the complimentary insurance has been helpful.
Svar fra insurance.com.au
Hi David, Thanks for your great review. We are glad you had a quick and easy experience with insurance.com.au.
Was fast with confirming my insurance…
Was fast with confirming my insurance when I had been delayed in renewing.
1. juli 2026
Svar fra insurance.com.au
HI Natalie, Thank you for your review. Providing timely support is important to us, so it's great to hear we could assist you with your renewal.
Seamless assistance.
8. juli 2026
Svar fra insurance.com.au
Hi Janet,
Thank you for the 5-stars. We are glad you had a good experience with insurance.com.au.
Svar fra insurance.com.au
Hi Craig,
Thank you for the great review. We are glad you had a positive experience with insurance.com.au.
I had a complaint made by a patient's…
I had a complaint made by a patient's mother in 2021 over one line in his assessment report. I keep getting told that my application cannot be processed immediately and someone will get back to me. I find this to be frankly quite annoying.
6. juli 2026
Svar fra insurance.com.au
Hi Aneeta,
Thank you for taking the time to share your feedback. We understand delays can be frustrating, particularly when you are waiting for an update. Some applications do require additional review, but we appreciate your comments and would welcome the opportunity to discuss your experience further. Please contact us on 1300 468 730 or support@insurance.com.au.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.