Fantastic service from start to finish. Quality product delivered on time, well packaged and at a good price. Highly recommend.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
This is a great company, the only one I know that delivers high quality kiln dried logs for log burners normally the next business day. Other companies I've tried all take weeks usually. The couriers... Vis mer
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Having just started using this company i find that the administration side is excellent but after admin sorted its the haulier who lets co.pany down Payment always paid up front so all you want is... Vis mer
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Great logs and very efficient delivery, thank you 🙏 May not be your fault but despite the cling film wrapping the top sheet had holes in it which allowed rain water through resulting in a lot of lo... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
At Instant Logs, we are proud to be a trusted supplier of high-quality firewood logs, wood pellets, and briquettes across the UK. We are Ready to Burn approved, ensuring that all our products meet stringent quality standards for efficiency and environmental responsibility. Where applicable, we also offer FSC-certified products, demonstrating our commitment to sustainability and responsible sourcing. Our range includes low-moisture kiln-dried logs, which provide superior burning performance with reduced emissions. We supply firewood logs in a variety of hardwoods, including ash, birch, oak, and hornbeam, ensuring we cater to different preferences and heating needs. For added convenience, we offer our products in various formats, including bulk bags, nets of wood, and heat logs such as Shimada and Pini Kay. In addition to firewood logs, we provide premium wood pellets and briquettes, perfect for biomass boilers and wood-burning stoves, offering long-lasting heat and high efficiency. Whether you're looking for bulk orders or more convenient packaging, we ensure fast and reliable delivery to keep your home warm all year round. At Instant Logs, we pride ourselves on exceptional customer service and the quality of our products. We strive to offer the best heating solutions, whether you're after heat logs, briquettes, or wood pellets, with sustainability at the heart of everything we do. Choose Instant Logs for reliable, eco-friendly fuel.
Next Day Delivery
Skrevet av virksomheten
- Need your products quickly?
- Need your firewood logs, wood pellets, or briquettes fast? At Instant Logs, we offer a reliable next-day delivery service, perfect for when you need high-quality fuel in a hurry. Whether it's a bulk order of logs or a few nets for convenience, we ensure your products arrive quickly so you're never left out in the cold. Trust us for fast, efficient delivery when you need it most!
Kontaktopplysninger
Stanmore Industrial Estate, UNIT 3, WV15 5HP, Wolverhampton, Storbritannia
- 0121 389 8536
- info@instantlogs.co.uk
- instantlogs.co.uk
Kiln Dried Crates
4,8
Enestående
296 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent service
It was easy to place an order. I requested next day delivery. I ordered 2 bulk bags. I received a call to ask me if I wanted them on separate pallets or stacked one on top of the other. I requested separate pallets due to ehere they would be stored. The delivery arrived by 10.30 am the next day. Excellent service and I very much appreciated the call regarding delivery.
28. oktober 2025
Svar fra InstantLogs
Hi Emma,
Thank you so much! We really appreciate your kind words. It’s great to hear that the ordering and delivery process went smoothly and that our team was able to accommodate your request. We’re glad you were happy with the service, we look forward to serving you again soon!
Best regards,
The Instant Logs Team
Great value and the logs turned up the…
Great value and the logs turned up the next day, as promised
28. oktober 2025
Svar fra InstantLogs
Hi John,
Thanks so much for your review! We’re really glad to hear you were happy with the value and that your logs arrived right on time. We appreciate your support and hope to serve you again soon!
Best regards,
The Instant Logs Team
Outstanding Performance in the end
24. oktober 2025
Svar fra InstantLogs
Hi Dean,
Thank you! We truly appreciate your kind words and are thrilled that our performance stood out to you.
Kind regards,
The Instant Logs Team
Easy process, great people.
Easy to order, timely delivery, friendly driver. Logs are great exactly what i wanted & ordered.
22. oktober 2025
Svar fra InstantLogs
Hi Peter,
Thank you! We’re glad to hear you found the process easy and our team friendly. Great to know the logs were exactly what you wanted!
Kind regards,
The Instant Logs Team
Great service all round
Great service all round, easy ordering, delivered a day earlier than promised, well packaged and of good quality. Driver left delivery in area requested
17. oktober 2025
Svar fra InstantLogs
Hello Martin,
Thanks so much for your kind words! We’re thrilled everything went smoothly with your order and that you’re happy with the delivery and quality. We really appreciate your support and look forward to helping you again soon!
Kind regards,
The Instant Logs Team
Highly recommended
Highly recommended. Great products and the fastest delivery service. Amazing customer service, they clearly care about their customers. Will definitely be using going forward.
24. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra InstantLogs
Hi Angela,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with our products and service. We look forward to serving you again soon!
Kind Regards,
The Instant Logs Team
Great quality logs
Great quality logs, try the mixed for value or add with others from the range for an economical cosy fire,
You will have to pay for the logs, (the prompt delivery is free) stacked high in the dumpy bag, the great service comes for free.
23. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra InstantLogs
Hi David,
Thank you for your review! We’re glad you’re enjoying the quality of our logs. The mixed option is indeed great value, and we love that you’re making the most of our range for a cosy fire. We appreciate your kind words about our service too!
Kind Regards,
The Instant Logs Team
Svar fra InstantLogs
Hi Ria,
Thank you! We’re glad your order arrived on time and that you’re happy with our customer service. We appreciate your support!
Kind Regards,
The Instant Logs Team
I would like to say the gentleman was…
I would like to say the gentleman was so polite happy even when it was is last drop off and he helped me and my sister so much by driving up my driveway and putting the pallet in my garage I must be honest there isn’t many kind people around these days as I thought this was so lovely of him can’t thank him enough as you see if he didn’t help me and my sister we would have had to lift it all by hand and definitely would have taken a few hrs too so I am grateful to him for helping us
Hopefully I meet him again when I re order some logs again
And thank you to Rebecca too as she is a lovely lady as well so helpful too
Kind regards
Sharon 🙂
23. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra InstantLogs
Hi Sharon,
Thank you so much for your kind words! We’re delighted to hear that the team went above and beyond to help you and your sister, it’s wonderful to know it made things easier for you. We’ll be sure to pass on your thanks to both the delivery gentleman and Rebecca. We look forward to assisting you with your next order.
Kind Regards,
The Instant Logs Team
Wonderful help from Rebecca…
Wonderful help and support from Rebecca and delivery company. Beyond expectations! Much appreciated. Great communication
17. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra InstantLogs
Hi Paul,
We truly appreciate your kind words. It’s wonderful to hear that Rebecca went above and beyond to support you, we’ll be sure to share your feedback with her. Thank you for taking the time to let us know.
Kind Regards,
The Instant Logs Team
Great Service
Just used these guys for the second time. Great service and great product. Previous supplier really let me down so sticking with InstantLogs
20. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra InstantLogs
Hi Peter,
Thanks so much! We're delighted to hear you’re happy with our service and products. We really appreciate your trust in Instant Logs. We’ll keep working hard to make sure every order meets your expectations!
Kind Regards,
The Instant Logs Team
Svar fra InstantLogs
Hi Duane,
Thank you so much for your kind words! We’re really glad to hear you found the ordering process easy, the packaging solid, and the logs amazing, that’s exactly what we aim for.
We really appreciate your support and hope to see you again soon!
Best regards,
The Instant Logs Team
Great service
30. september 2025
Svar fra InstantLogs
Hi,
Thank you for your kind feedback! We’re really glad to hear you were happy with the service.
Kind regards,
The Instant Logs Team
Very good service
Very good service. Thanks again for another fast efficient service
26. september 2025
Svar fra InstantLogs
Hi David,
Thanks so much for your continued support and kind words! We're really pleased to hear you were happy with the fast and efficient service again. Always a pleasure to deliver to our loyal customers, we appreciate you choosing us!
Best wishes,
The Instant Logs Team
Excellent service but a better delivery…
Excellent service but a better delivery notification would be good, ordered 2 large crates Sunday, delivery Tuesday, perfect, except I had to call the delivery company for an estimated time, most of us cannot wait in all day for delivery, however, easy web site to order, logs are the best I have had in over 20 years, will definitely be buying all my logs from Instant Logs, thank you
30. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra InstantLogs
Hello,
Thanks for your great feedback and for your order! We're thrilled to hear you're happy with the quality of the logs and found the website easy to use. We really appreciate your note about delivery notifications, that's valuable feedback and something we’ll look into improving. It's great to know we’ve earned your trust for future orders!
Best wishes,
The Instant Logs Team
So far so good...
I haven't used the wood yet but the delivery was as quick as promised and the driver friendly and helpful - and the wood (Ash) lookes good, along with kindling and lighters at a reasonable price. Looking forward to some warm winter nights!
23. september 2025
Svar fra InstantLogs
Hi Graham,
Thanks so much for your kind review! We're really glad to hear the delivery went smoothly and that you're happy with the look of the Ash, kindling, and lighters. We hope you enjoy plenty of cosy, warm nights this winter!
All the best,
The Instant Logs Team
Svar fra InstantLogs
Hi Kevin,
Thank you for your feedback! We're glad to hear you were happy with the product and the efficient delivery.
We appreciate your support and look forward to serving you again.
Best regards,
The Instant Logs Team
Nets delivered on a pallet as usual.
Nets delivered on a pallet as usual.
Nice dry logs and all set for winter!
15. september 2025
Svar fra InstantLogs
Hi Steve,
Thank you for your kind words! We're glad to hear the nets were delivered as expected and that you're happy with the logs. It's great to know you're all set for winter. We appreciate your support and look forward to serving you again!
Kind regards,
The Instant Logs Team
I was surprised how quick it was
I hadn't used these guys before, but I was pleasantly surprised- pricing seemed competitive and they delivered the next day. Not much more you could ask for, really.
4. september 2025
Svar fra InstantLogs
Hi Martin,
Thanks for taking the time to leave such a great review! We're really glad to hear we exceeded your expectations, especially as a first-time customer.
It’s great to know our next day delivery and competitive pricing hit the mark. We couldn’t ask for better feedback and look forward to helping you again in the future!
Kind Regards,
The Instant Logs Team
Svar fra InstantLogs
Hi Diane,
Thanks so much! We're really pleased to hear you're happy with the logs. It's great to know everything met your expectations.
Kind Regards,
The Instant Logs Team
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