iNAP Sleep Therapy Anmeldelser 

27
•
TrustScore 3 av 5

2,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Difficulty in getting a seal to make it work. When it finally does work, the air puffs up my cheeks and wakes me up. I gave up on using it and just now waiting for 3 months so I can return it. I’ll... Vis mer

Vurdert til 3 av 5 stjerner

Product appears to be highly effective. Had a counselor call ... stated she would be back to help me with problems in gaining compliance this past Monday - she never reached out to me. A one-hour... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Nurse was a no-show for video screening appointment, due to a clerical error. Otherwise, screening was very easy, and obtaining a prescription likewise. The app is a bit clunky, as it's not clear w... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I was getting the best sleep with the Winx system - until they went out of business. I have been patiently waiting/hoping that someone else would pick up the mantle with that kind of technology. That'... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Hjemmesykepleie

Skrevet av virksomheten

Discover a mask-free, FDA cleared CPAP replacement, ideal for both new and existing Obstructive Sleep Apnea patients of all severities. Our compact, battery-powered solution offers whisper-quiet and comfortable nights, requiring no lifestyle adjustments. Embrace each morning refreshed and energized, thanks to a cutting-edge alternative that makes traditional CPAP masks a thing of the past. Wake up to a world of invigorated and uninterrupted sleep, every day.


Kontaktopplysninger

2,9

Middels

TrustScore 3 av 5

27 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

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2,9

Alle anmeldelser

(27)

0 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Worthless

Difficulty in getting a seal to make it work. When it finally does work, the air puffs up my cheeks and wakes me up.
I gave up on using it and just now waiting for 3 months so I can return it. I’ll end up paying over $150 for a worthless piece of equipment.

4. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

I like the dream of using this unit but…

I like the dream of using this unit but the bitter reality is far different. Extremely difficult user interface on both the iNAP device and iPhone app. So complicated you have to be a doctor to understand the iPhone app readouts and an engineer in order to get it to sync with the device itself. It was not dumbed down for consumers to use, thus making it unusable. Frustrated that company did not spend money on Ui/UX to make it drop dead simple to use first time every time. I gave up after a week and now unit sits abandoned.company makes all kinds of promises but does not deliver. Run by folks who have no business running a b2c hardware company.

11. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Love it! So comfortable, freeing, and more effective for me than BiPAP

I rarely go out of my way to write reviews but I want to encourage others to try it. Full disclosure: I tried it 80 lbs. ago and it reduced my AHIs but not as well as BiPAP. Now a low, healthy weight, I still have severe sleep apnea untreated, but iNAP gives me better scores than BiPAP ever did, sometimes even having zero drops in SpO2. (I wear an oximeter at night.)

16. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Works Well For Me

I've been using the iNAP for about two months. I find it easy to keep a seal when I have it adjusted to high. No way would I be able to use a CPAP. I'm too claustrophobic, and I travel a lot.

The iNAP is small and very portable. Plus it's quiet. After getting used to it, I find the mouthpiece comfortable. I just wish insurance covered this device and the parts that need to be replaced every three months.

23. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

I am currently trying out the INAP…

I am currently trying out the INAP sleep apnea device. I have been using CPAP for 7 years and have never been truly successful. I can't keep it on for more than a few hours every night. I have been using INAP for a few weeks. I like the low profile compared to CPAP. We are planning an international trip and I'd like to bring the INAP. I'm struggling to keep the seal on INAP, however. The customer service is very helpful and my pressure has twice been adjusted up. I wear a bruxism guard on my upper teeth and a retainer on my lower. Somnics said some of their customers can do without their bruxism guards. I tried it and cannot. Last night I tried my latest greater pressure and my seal time was still less than half of my usage time (which was still only 3.4 hours). I think I will try a chin strap tonight to see it that helps. I dread to think I have the same experience with INAP that I've had with CPAP. We shall see.

15. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

No follow up!

No follow up!! Still
Can’t get app to work!! Need more suction! I need it to be adjusted from 54 to 70 or 80.

6. november 2023
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Svar fra iNAP Sleep Therapy

Thank you for your feedback. In the meantime we contacted you and worked with you to connect the app with your phone and help you with the pressure setting. How would you rate the service you received now?

Vurdert til 3 av 5 stjerner

Excellent Service - Premature Product

I think the product has been released prematurely and I'm paying a premium to test it for the company. The mouthpiece has broken several times and apart from one time, I've had to pay to replace it. I have yet to reach stats showing success, but that is likely as much to do with my own sleep issues. Medical and customer service have been excellent.

1. november 2023
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Svar fra iNAP Sleep Therapy

Thank you for your feedback and great review of our customer service. The product has been in commercial phase worldwide for several years and it's actually the second version. It went through extensive clinical trial since 2018. Your issue with broken mouthpiece might solvable, please contact our patient support to discuss it (if you haven't done so), so is your usage and seal time percentage.

Vurdert til 5 av 5 stjerner

Very positive experience

Very positive experience. Michele Carey was especially patient and helpful.

15. november 2023
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Svar fra iNAP Sleep Therapy

Thank you Helen for your great feedback. Yes, we are blessed to have a fantastic team of customer support specialists, all sleep technicians with decades of experience dealing with patients with sleep disorders.

Vurdert til 2 av 5 stjerner

Chin strap, detailed product description

I ordered items that don't fit my machine. It would be nice if there were detailed explainations next to the items. I also wish you made a face/chin strap. No matter how I lay it always falls out of my mouth!

15. september 2023
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Svar fra iNAP Sleep Therapy

Thank you Bethany for your feedback. We will improve the description of our products in our online store. Did you talk to our customer support about the fact that you open your mouth while sleeping? Please do so at you might need a deeper pressure adjustment using our Zeebud nasal dilator. Patients opening their mouth while sleeping might be a sign of difficulties breathing through their nose. We do not sell chin straps, but there are many available online for purchase.

Vurdert til 4 av 5 stjerner

Could be a better experience

Nurse was a no-show for video screening appointment, due to a clerical error. Otherwise, screening was very easy, and obtaining a prescription likewise.

The app is a bit clunky, as it's not clear what units are expected in the profile. I assumed metric. Deleting one's account is also somewhat non-obvious, although I did find the setting in the app to do so.

23. oktober 2023
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Svar fra iNAP Sleep Therapy

Thank you Samuel for leaving a comment. We take note of your feedback on the App. Regarding the missed video conference, indeed our customer support logged in and couldn't meet with you, due to an issue with the video conferencing app. Even though this was independent of our control, we are now using another system which is more reliable.

Vurdert til 1 av 5 stjerner

Hope is not good enough to replace missed sleep.

I really wanted/needed INAP to work but it has a few fatal flaws.

- tube is too short to have unit anywhere but in bed with you.

- tube out of mouthpiece is straight only and prevents routing tube to any side of head. For a back sleeper this is bad. For a side sleeper that’s fine if you don’t switch positions. For a change position sleeper it is more than inconvenient.

- for jaw grinders mouth piece is not up to the task. Not big enough to wear dental appliance and too small to offer up grinding protection.

- for folks who are mouth breather sleepers, suction is not strong enough to help train you to sleep closed mouth. A jaw strap is a bit useful but could not get the right combination with the other issues mentioned above to make it work.

I have other comments and observations and possible solutions as I am an engineer who solves problems but unless the company works to solve these issues I can’t leave a positive review. Hope is not strong enough to replace missed sleep.

19. oktober 2023
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Svar fra iNAP Sleep Therapy

Hello Benjamin. Thanks for your valuable feedback as a user. This request for rating was actually not for the device design itself but for the service you received from my colleagues (communication, purchase process, onboarding). Was is a one star experience?

Vurdert til 4 av 5 stjerner

This product has improved my sleep.

This product has improved my sleep.
However, I do wish that these items didn't need to be replaced so often, or that at least they were not so expensive to replace.

17. oktober 2023
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Svar fra iNAP Sleep Therapy

Thank you Natalie for your review. We are glad that iNAP helped improve the quality of your sleep. Hopefully we will soon receive positive coverage from insurance to reduce the burden of supplies costs to you.

Vurdert til 4 av 5 stjerner

Initial success

On nights when I have a high percentage of seal time, I have lots of energy and focus the next day. Much more than I typically experienced with c-pap. I'm still working to get seal time more consistent as I tend to be a mouth breather. I used my system traveling this month too. It functioned great while camping at 11,200 ft elevation!

6. november 2023
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Svar fra iNAP Sleep Therapy

Thank you David for your feedback. Indeed iNAP is designed to be very versatile, comfortable and easy to travel with, with a battery capacity of 5 to 6 nights. Great companion for camping trips!

Vurdert til 1 av 5 stjerner

This device has never worked for me.

This device has never worked for me as advertised. When I called to request a return for refund I was asked to modify the mouthpiece and try it again. It still didn't work, but enough time had passed that a refund was no longer an option. It was a complete waste of money and time, and I cannot recommend it at all, to anyone.

28. november 2022
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Svar fra iNAP Sleep Therapy

Hello Keith and thank you for sharing your experience. Do you know that since you tried iNAP two years ago, we received clearance from the FDA to allow remote titration of the pressure setting. This will allow many patient to adhere to the treatment, when they were not successful with the initial setting. Would you like to try a new pressure setting? Please contact us at eva@somnics-health.com

Vurdert til 4 av 5 stjerner

Complete Failure of Machine

The service was better than most. It was not 100% smooth getting in touch with their representatives or knowing exactly how to do what when with whom. The device was a total failure for me. I never gained an extra instance of sleep from using it. The first time I tried it, the machine didn’t seem to have enough suction to keep my mouth shut, and it kept me from clearing my throat and spitting without taking it off. The company sent me a replacement mouth piece quickly enough, but that one created blisters on my tongue. So I sent the machine back. Don’t know if I got a refund yet.

30. september 2023
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Svar fra iNAP Sleep Therapy

Thank you James for your feedback. It looks like you couldn't adapt to iNAP even though our customer support team worked with you on the pressure setting and even sent you a replacement oral interface at no charge. There's no medical device that work for 100% of the patients. Rather a 70% adherence rate is a very good number. But despite you not adapting to the treatment, do you feel that the service you received from us is worth a 1 star rating? (this is a rating of the service, not the device). Let us know!

Vurdert til 3 av 5 stjerner

Don’t lose the charger

I lost the charger and have barely used it. I contacted customer service. They could not provide me the one from the company but rather sent me a pic of one I could order. I could not see the writing on it so I have yet to figure out what I can get to replace it….and yet I keep paying it off each month. Sad that it didn’t work out.

5. november 2023
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Svar fra iNAP Sleep Therapy

Thank you Dianna for your comment. As you certainly learned from customer support, you can use most micro usb charger that you might have for your other electronic devices and it will work with iNAP. It would be easier than purchasing a new charger.

Vurdert til 5 av 5 stjerner

Very professional

Very professional, prompt, and consistent.

5. november 2023
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Svar fra iNAP Sleep Therapy

Thank you for your comment, we're glad you enjoyed your experience.

Vurdert til 3 av 5 stjerner

Simple design fix will make this the best product on the market. I really like the product when it…

I really like the product when it works. It took me a year to figure out why sometimes it worked and sometimes it didn't work. I finally figured out! The problem is, INAP has a design flaw. If the tubing is bent/kinked you cannot breath and you involuntarily spit out the mouth piece in your sleep. If the manufacturer put a simple spiral spring around the device end of the tube or reinforced the tube at the entry point to the device it would not bend or kink.

When it does not kink it is brilliant, small, easy to travel with, i can go camping with it and no need for external power. That part is fantastic! Just fix the tubing.

5. november 2023
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Svar fra iNAP Sleep Therapy

Thank you very much for your feedback. Your comment has been forwarded to engineering. As a FDA cleared device, it is not easy to make hardware changes as every new design will need to be reviewed and submitted to the regulatory authorities. We are working on the next generation of iNAP now and you comment will be considered.

Vurdert til 5 av 5 stjerner

did not work for me

did not work for me - had to get the cpap

3. november 2023
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Svar fra iNAP Sleep Therapy

Thank you Michele for your feedback. We're sorry that iNAP didn't for you, even though we worked with you to make you successful. But no medical device will work for everyone. Thank you again for trying it out.

Vurdert til 4 av 5 stjerner

I feel that it is much easier to use…

I feel that it is much easier to use then a Cpap machine. I would like to see that I would be able to make adjustments myself.

29. oktober 2023
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Svar fra iNAP Sleep Therapy

Hello Joseph. Thank you for your email. Hang in there, per your request, it will soon be possible for patients to make more adjustments. We'll keep you posted!

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