Delayed delivery, dead and rotting plants delivered, upon second delivery, wrong order delivered, and then received bushes that were not as described, and were very sad looking. Customer service team... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I ordered two different plants. Pros. Both arrived after 10 days, in advance of the 14-28 day delivery window I had been informed about. Both plants were healthy and in good condition. Cons. N... Vis mer
Selskapet har svart
The order placed was delivered promptly and the plants were all securely packaged in their own pods which prevented damage during transit. Each plant was a healthy specimen with good roots so quite im... Vis mer
We had wonderful service from Impact Plants. I would recommend them without hesitation. Their customer service was first class
Selskapet har svart
Informasjon om virksomheten
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Opplysningene stammer fra ulike eksterne kilder
Impact Plants supplies large trees, mature trees, hedges and screens for your project.
Kontaktopplysninger
Five Acres Farm, PR7 6EE, Euxton, Storbritannia
- impactplants.co.uk
4,0
Bra
235 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The three 4' yews I bought looked even…
The three 4' yews I bought looked even better on arrival than they did in their pictures. They were snugly supported on a pallet which enabled me to leave their planting until after snow and icy weather had gone. I ordered a grass, which I couldn't ID on arrival as I'd lost the invoice; I phoned the orderline and they were able to search the records and let me know what it was! So good all round, really.
12. februar 2019
Anmeldelse skrevet uten oppfordring
First time customer
First time customer, impressed with speed of delivery,quality of plants and really good packing so they arrived in perfect condition.
6. februar 2019
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Plants
Plants - seem ok - hopefully they will settle in and thrive !!
Only slight problem I was not emailed with delivery day - Parcelforce just arrived !!!!
28. januar 2019
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Excellent service and lovely strong…
Excellent service and lovely strong young trees.
I have already recommended to a friend who is looking to put in an order.
21. januar 2019
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Very helpful staff
Very helpful staff - order only partially arrived thanks to courier so impact plants arranged a further shipment which arrived promptly.Plants look healthy.
13. januar 2019
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Great at resolving my problem
Great at resolving my problem. Many thanks
18. desember 2018
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Lovely Yew trees
Lovely Yew trees, really healthy.
16. desember 2018
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Unsatisfactory plants dealt with well.
The plants delivered were not satisfactory but Impact dealt with our complaint well and refunded us the cost.
16. desember 2018
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Very good service 👍👍👍💕
13. desember 2018
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Thank you very much
Thank you very much , for the plants and the Gift , made me very Happy,
10 star service. Regards and many Greetings Simone
10. desember 2018
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Beech
Great little plants with lots of buds for the spring and outstanding customer service
9. desember 2018
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My plants were fine but ...
My plants were absolutely fine but, despite being appropriately labelled the box was delivered on its side with both plants spilled and one pot broken. This may have been because the bottom of the box was saturated with water and unable to hold its contents. Fortunately there was no lasting damage to the plants.
8. desember 2018
Anmeldelse skrevet uten oppfordring
Svar fra Impact Plants
Hi there,
We’re very sorry to hear that the plants you have ordered have arrived out of their packaging. Unfortunately, we have no control on how the plants are handled once they have left our nursery, although we do stress how important it is to the couriers that are products are handled with care. In our experience, any damage to the plants caused by transportation does not leave a lasting effect and once planted, the plants should recover and thrive. If you wish to discuss this any further and believe the plants to be badly damaged, please do contact us immediately so we can assist further.
If you would like to discuss anything further with us please do not hesitate to contact us on theteam@impactplants.co.uk.
Impact Plants
Customer service from Katy was…
Customer service from Katy was brilliant - she could not have done more!
The plants were delivered on time as requested.
Not so sure if the plants will live as they were quite brown on arrival. The landscaper has done everything he could to make it grow - just got to see how it goes going forwards
6. desember 2018
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I had to chase up a delivery date
I had to chase up a delivery date. .... no communication
5. desember 2018
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Good advice
Good advice, good range of products, competitive prices, friendly approach.
plants on order, not due yet so can't comment on quality or delivery etc
27. november 2018
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An efficient and excellent service and…
An efficient and excellent service and would recommend.
19. november 2018
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Plants in good condition and delivered…
Plants in good condition and delivered on time
10. november 2018
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The grasses that I ordered were in…
The grasses that I ordered were in excellent condition when they arrived and I found the prices very reasonable.
7. november 2018
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Great plants, excellent service
I have always been a little nervous purchasing plants over the internet, this was the first time. They arrived within 48 hrs and I was pleasantly surprised the boxus plants were fantastic, in first class condition and much better than I had seen in my local garden centre. I will be using them again for future plant purchases, highly recommended.
6. november 2018
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The trees I ordered came in good time &…
The trees I ordered came in good time & were packed well in a large box. They looked healthy & had a good root on them when they were transplanted
They were a good price & I would recommend them
31. oktober 2018
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