The umbrella was beautiful, however they show it with a different clip sleeve. They sent it with a simple gold band displaying their name instead of the pear shaped Swarovski crystal sleeve shown. Ha... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Love the umbrella and walking stick I purchased. They arrived in no time, however I am having problems with the import fees. I dud not realize at time of purchase that import fees were separate. UPS... Vis mer
The cane that I ordered exceeded my expectations in every way. I cannot think of a single negative comment.
I've been ordering umbrellas and canopies from them for years, simply because they're so unique and eye-catching. People always ask me where I bought my umbrella or canopy. They say it's beautifully d... Vis mer
Informasjon om virksomheten
Om ilMarchesato
Skrevet av virksomheten
Il Marchesato is a family Company founded in 1978 in Saluzzo, a tiny town in the North West of Italy, not far from Turin.
The name is after the old name of the area, and it means “The land of the Marquis”, a common way in the ancient times to define places according to the nobles in charge. From the beginning Il Marchesato makes hand made luxury umbreallas, walking sticks and shoehorns with a vast array of high quality materials.
Every single piece is mounted by hand, precious textiles cut by hand, sticks and handles are worked by the family members and porcelain handles painted by local artists working with the Company since longtime. Even the top notches and runners of the umbrellas are mounted and tested internally one by one.
Kontaktopplysninger
Via S. Giovanni Bosco, 6, 12037, Saluzzo, Italia
- +390175248430
- ilmarchesato@ilmarchesato.com
- ilmarchesato.com
4,6
Enestående
1k anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
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Quality product and care at the delivery
17. desember 2025
So easy
Great product, just click what you want and a few days later. It's at your residence. That's easy!!
17. desember 2025
A Proper Umbrella, Made Properly
This is a superbly made umbrella—solid, balanced, and clearly crafted with intention. The materials are excellent, the construction precise, and every detail feels considered rather than decorative.
It opens smoothly, feels substantial in the hand, and carries the quiet confidence of something made to last. This is not a disposable accessory but a functional object executed with tradition and care.
From ordering to delivery, the experience was seamless. il Marchesato delivers craftsmanship you can feel immediately. Highly recommended.
11. desember 2025
Superb product
11. desember 2025
Fantastico calzascarpe
Fantastico calzascarpe
Raffinato e di ottima qualità
Sono più che soddisfatto
Grazie a Luca per la sua tempestiva risposta ad una mia domanda….
13. januar 2026
Anmeldelse skrevet uten oppfordring
Low quality product
Low quality product, sold at extreme high price. This was basically a toy, with no real beauty
8. desember 2025
Svar fra ilMarchesato
Thank you for taking the time to share your feedback.
We are truly sorry to read that the product did not meet your personal taste. However, we would like to clarify that the item you purchased is not a mass-produced accessory, but a fully handcrafted piece made in Italy, finished with real gold plating, hand-applied enamel and Swarovski crystals, using traditional artisanal techniques.
Each of our creations is produced individually and is the result of hours of manual workmanship, which is precisely what defines both its value and its price positioning.
Of course, personal taste can vary — and we fully respect that not every style may resonate with everyone. That said, describing a handcrafted, precious and gold-plated item as a “toy” does not reflect the actual nature, materials, or production of the piece.
We always remain available to assist our clients before and after purchase to ensure that every choice truly matches their expectations.
Best regards,
Il Marchesato
Custom-made walking stick…
I ordered a custom-made walking stick for my mother, and the finished product is outstanding. The delivery to Australia was very swift, and the presentation was excellent.
11. desember 2025
Servizio impeccabile
Servizio impeccabile per un prodotto davvero speciale. Davvero ottimo.
6. desember 2025
The most beautiful umbrella in my life
8. desember 2025
Я дополнительно оплачивала надпись на…
Я дополнительно оплачивала надпись на зонтике с но зонтик пришел без надписи(((((
10. desember 2025
very easy to order and quick delivery
10. desember 2025
Excellent custom product arriving in…
Excellent custom product arriving in time for Christmas
My father was delighted with his walking cane
29. november 2025
Didn’t onclude import fees and quality…
Didn’t onclude import fees and quality wasn’t top
26. november 2025
Svar fra ilMarchesato
Ecco una risposta perfetta per Trustpilot: elegante, ferma, corretta e “brand-safe”:
---
Dear Customer,
thank you for taking the time to share your feedback.
Regarding import duties, we would like to clarify that these fees are **not charged by us**, but are imposed by local customs authorities and **depend entirely on the destination country**. For this reason, they cannot be calculated in advance and are clearly mentioned both in our **Delivery Rates policy** and during checkout. We are sorry if this came as a surprise.
Shipping itself is **completely free of charge** from our workshop in Italy.
Concerning the quality of the product, the items you purchased are among our **best sellers** and have received a large number of very positive reviews for their craftsmanship and finishing. That said, we truly care about our clients’ satisfaction.
If you feel that the product did not meet your expectations, we would be very grateful if you could contact us directly at **[info@ilmarchesato.com](mailto:info@ilmarchesato.com)**, specifying exactly which aspects you were not satisfied with. We will be happy to carefully review your case and work together to find the best possible solution.
We also kindly ask whether your two-star rating is mainly related to the import duties rather than to the quality of the product itself, so that we can better understand your experience.
Kind regards,
Il Marchesato
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