iGarden Anmeldelser 

Great great unit for the pool. We love it

OMG, what a game changer!

I received my unit today, and I was absolutely blown away by its power. At speed level 4, I could barely keep up! I’m in my 50s, and this is going to make my daily training sessions so much more enjoyable and effective.

The customer support was exceptional from start to finish. Communication was prompt, response times were incredibly fast, and the iGarden order support team exceeded my expectations by following through on every commitment they made.

This is the real deal. I couldn’t be happier with my purchase!

Francis
Montreal, Quebec
Canada

Wow! Just received my X30-P30 Swim Jet and all I have to say is this thing is awesome.
Out of the box and 1 minute to set up and i was in the pool putting in yards!
I highly recommend this product for anyone looking for fun, low impact cardio and all around enjoyment.

The swim jet X30 is actually a really awesome product. I like the speed options. If you are a competitive swimmer I don't think it will be for you, but if you just enjoy swimming in a smaller pool this is great. It definitely upgraded the swim experience for me in our 24ft above ground pool. I definitely wear out before the battery does on the 2nd jet level.

Customer service is OK, if a little slow, no bad experiences just wish there were regular updates. The documentation could be a little better, but the Youtube video is at least useful.

Great product, very easy to use and was great at cleaning the pool. I did experience a problem with the device which I could not resolve through the troubleshooting guide. IGarden.ai customer care was extremely responsive, answered the phone, with a human, very quickly and resolved my issue promptly. Couldn't have had a better experience. 5 stars.

My igarden swim jet X has been delivered yesterday. Already the way the system and the powerbox were safely packed gave me a strong first impression. Installation and configuration were very straightforward thanks to the clear user manual and supporting videos available. Finally the registration and connection to the igarden app went smoothly. Thank you for this overall nice experience.

Amazing service. Price matched for Father’s Day after my purchase and even sent me the extra pool lights. Followed up to ensure I received both. They didn’t bug me about closing the ticket until after I received the lights. Also, gave me an update when they shipped it. Palo Alto and Cisco support should take notes. Yes, I’m a nerd.

Nothing bad to say about Igarden. Had trouble with a unit and they wasted no time solving the issue. Great company to deal with. Customer service is spot on.

I've had nothing but an outstanding customer experience with iGarden. I ordered a K36 pool cleaner and exchanged some technical of the machine. They gave me a solution and also helped me with an upgrade and were very responsive. The product itself is great too!

ordered in march , got a promissed delivery date in may - today 2nd july, im still waiting for my delivery! ( as hundreds others too )

I purchased a swim jet and after receiving the item realized there are no manuals everything's online. All in all I called customer support immediately got a person to talk to they helped with any regards I had and so far everything's working perfectly. The swim jet also is fantastic item in my 24x12 pool I can actually swim it's awesome. Pool is an Intex above ground with no problems adding the system to it.

I found this product very high quality the way that was designed attract me a lot compared with older technology I think this is a great asset for family to enjoy weather surfing 🏄 swimming 🏊 or practice fitness on it
It also looks so ecologically
I strongly recommend this to any pool household family home

I asked originally they delay shipping since we were in Florida and wanted to try out within 30 days. The accomodated and they shipped May 1st as asked. Then when we tried to open pool out liner was trashed and we still didn't get to try the K36. Once we finally did it was acting a little funny and poping wheelies. Their support was great and they shipped out a new unit immediatly and new unit was perfect. Return was also free. I told my neighbor and he bought one as well.

The igarden technical staff is a group of hardworking professionals. On a weekend they answered all my questions and resolved all of what turned out to be non problems. I have an M1AI and it cleaned up my pool after some serious Florida storms. This is a great product and I wish them well. Thanks Folks.

IGardens
IGardens Customer Service has been wonderful with ordering and follow-up of my product. They are very prompt and responsive to emails and I would highly recommend this company and this machine for fun and workouts. Thank you for your help with my order.

Excellent customer service and attentiveness

I've had nothing but an outstanding customer experience with iGarden. I ordered a swim jet and one of the boxes got misrouted by FedEx. iGarden customer service caught it immediately, sent a replacement, and reached out to let me know. They gave me a solution before I even knew there was a problem. They also helped me with an upgrade and were very responsive. The product itself is great too!

I initially had some issues with the unit, but support was able to make work out. Thank you for your assistance. The pool sweep is amazing with amazing technology

Best customer service ever! They have been very good at communications and jumped through hoops to answer my questions. The cleaner is sleek and very good looking which is what made me want to purchase it in the first place. I have read some complaints about the weight, but as long ad you pull it out slowly and let the water drain, it is very light and easy to maneuver. The app is very responsive also!

The true test of a company is not whether a problem occurs, but how they respond when it does. iGarden exceeded my expectations with their outstanding customer service and commitment to standing behind their products.

I purchased the iGarden Robotic Pool Cleaner K36 and, unfortunately, it stopped working and displayed an error message. I contacted customer support, and they responded promptly, asking me to send a few pictures of the machine so they could evaluate the issue.

After reviewing the photos, iGarden quickly approved a replacement and sent me a new unit. The entire process was smooth, professional, and hassle-free. While it's never ideal to have a product issue, I was impressed by how quickly and fairly they resolved the problem. Based on my experience, I would not hesitate to recommend both the iGarden Robotic Pool Cleaner K36 and the company behind it.