iGarden Anmeldelser 

The true test of a company is not whether a problem occurs, but how they respond when it does. iGarden exceeded my expectations with their outstanding customer service and commitment to standing behind their products.

I purchased the iGarden Robotic Pool Cleaner K36 and, unfortunately, it stopped working and displayed an error message. I contacted customer support, and they responded promptly, asking me to send a few pictures of the machine so they could evaluate the issue.

After reviewing the photos, iGarden quickly approved a replacement and sent me a new unit. The entire process was smooth, professional, and hassle-free. While it's never ideal to have a product issue, I was impressed by how quickly and fairly they resolved the problem. Based on my experience, I would not hesitate to recommend both the iGarden Robotic Pool Cleaner K36 and the company behind it.

I could not be happier with the prompt resolution of my issue. This company stands behind their product. Well done!

IGardens, Customer Service is great. They follow up and make sure you’re satisfied with Service and assistance. I would highly recommend this company. Thank you.

I received possibly the best customer service I have ever received in my life. Thank you garden! I will always be a fan!

We made the change from a pressure side cleaner to the K Pro and could not be happier.

I use the swimjet for family fun. Easy to set up and easy to put away in storage. Strong enough to let multiple kids swim at the same time.

Issue with my system. Customer service gives timely response to help fix the issue.

My payment was messed up and I lost a discount. They honored it! much appreciated

I purchased the swim jet X5 and received it promptly. However, when I went to turn it on for the first time, nothing happened. I was getting error messages through the app that there was a faulty drive. I contacted customer service on a Saturday morning and they communicated promptly. They are going to send a new unit and waive their policy of return first, we inspect, then we send a new unit and are sending one right away. I am giving five stars for the customer service even though I am dissatisfied that I received a faulty unit. There is a chance it got damaged in transit, but the unit arrives well protected in the box.I hope to be back up and running in a few days.

As an avid triathlete, I been researching swim spas, swim jets, and other swim devices I can use in my own pool. My pool is 35'x18' kidney shaped pool. Not exactly a "lap pool." I also have 2 small children at home, so taking an extra 30 minutes to commute each way to a gym with a pool, only to find the lap lanes crowded, or reserved for aqua aerobics is not ideal, and frankly quite frustrating.

I was researching ways to invent something like this using an external pool pump. I found a similar product, but it was very cumbersome and frankly I didn't trust the electrical requirements involved. Having a 220v cord draped across my pool deck while I swim is not ideal, and seems a little dangerous.

Enter iGarden Portable Swim Jet. This is the perfect solution to what I am looking for. With its own power pack and compact design, I haven't found another product with so much thought and design engineering as the portable Swim Jet series. Now, I am excited to bang out my daily swim training quickly in the comfort of my own backyard pool. The "lazy river" mode is also fun for everyone else.

I'm very excited to receive this ahead of the original estimated shipment date. Can't wait to switch from short laps back and forth to an infinite lane swim!

I received the x jet swimming machine in early June. It had an issue that wouldn't allow it to work with the iGarden app. The support team quickly determined that I needed another battery unit and facilitated the exchange. I was up and running in just a few days. I was impressed with the support I received.

So far so good. They have been very responsive to all my needs and questions. Their customer service has been great. 👍🏻

They have been responsive and have answered all of my questions promptly and based on good customer service. I'm looking forward to my new current machine arriving and trying it out.

I have not received my unit yet (The Air model), but felt compelled to write an early review as my experience with researching these swim products verses others, and my subsequent purchase experience with iGarden have been very informative and very positive. iGarden's products reviews were consistently the best at this price point and for units that were not permanently installed.
Finally iGarden themselves have made the purchasing experience very easy, and have since my purchase been over the top keeping informed.
I am very much looking forward to my unit arriving.

I purchased a K36 robotic pool cleaner in May and found the suction skirt was not fitting in any longer due to broken tabs. I contacted online support and sent pictures and video and of the issue and was issued a replacement free of charge!
The support staff were friendly and professional!

I’m so excited to get my iGarden Swim Jet X! I can’t believe there’s finally an affordable option to turn my small pool into a workout station. Also excited just to have a current in the water for playtime. Communication with iGarden has been great so far!

I garden customer service is very good. Response time is very quick and they seem to be very knowledgeable and we're able to resolve my issues politely and quickly

I can’t say enough good. I bought a vacuum K25 for our small pool to get the tiny algae particles. It didn’t work. Blew the particles out with water exhaust. I communicated with the Igarden support team. They 100% of the time answered very fast. The team explained it all to me but I just couldn’t get it to work. I upgraded to a double filter vacuum. What a difference. Cleans great. Great product. Great customer support!