iCowHide UK Anmeldelser 1 004

Well my order has not even arrived I have emailed four times and not received any update other than general go to refund page would not order anything and customer service is non existent

Placed an order December 31st for cushions .
Received confirmation of order and tracking number for Royal Mail.
Royal Mail tracking states they are awaiting my parcel and this has now been days!!!! It is currently 7th January…NO parcel , NO answer to email , No answer to telephone call/message !!!
Upon re reading the items I’m paying over £200 for just cushion covers!!!!!! It is only after reading reviews and going back in the website I was aware of this !!! The website is NOT CLEAR on this and it appears I’m not the only one to have been taken in by false advertising!
I wished I had read the reviews as this company definite would not of been used !!!
READ THEIR DESCRIPTION THOROUGHLY AS THEY ARE VERY MISLEADING!!!

Update
They have now refunded after I sent an email saying I was now opening a case with PayPal.
This company tells lies!
They knew full well they had not despatched the items I paid for and as for that reply to this review saying they had not received my emails , how come they were replying to them!!!!
Jesus Christ I don’t know if they have had too much merriment in the new year but they contradict themselves at every opportunity.
NEVER AGAIN will I use this company and it appears others going by the most recent reviews are having problems!

Great service and the sale price was OK

Very good product.
Speedy supply and very good experience

Speedy delivery, lovely product. Would recommend.

What fabulous service - prompt and efficient! My cowhide rug is perfect and I'm more than happy with iCowHide UK and wouldn't hesitate to recommend them to all! Happy New Year and wishing you a prosperous year ahead!

Very disappointing, would not use them again.

They sent me the wrong item, instead of apologising for their mistake and arranging delivery of what I actually ordered I’ve had to jump through hoops to return it. I will order the item from another company. Will not use this company again.

Regarding your response below - this illustrates my point. You sent the wrong item, now I have the hassle of having to try to print a label, spend my lunch break standing in a queue to return an item that I didn’t order and you still don’t apologise. I’m not returning an item I don’t want, it’s something I didn’t order. Your mistake is wasting my time.

Omg
I love it
The colour
The size
100% for service
The bag makes me smile

Purchased natural cowhide cushions and I'm genuinely impressed. The quality is excellent, exactly as described, and they look fantastic in the space. Clearly well made and thoughtfully finished. I would 100% recommend and will definitely be coming back for future purchases.

I bought a dark brown and cream cow hide for my lounge. The picture of it is exactly what I got delivered. The quality is lovely am very happy with my purchase

I have contacted the company many times about my order which I placed on the 10th December. I would like to return the order but the form page will not allow me to submit.
I have sent numerous emails but there is no reply. I am very worried as the item was high value and I would like a refund but fear this is not a legitimate company. Still waiting for a reply of what to do next. Please can someone help?

Excellent experience. Bought two rugs that are such good quality and exactly as pictured/ described and really good value.

So good we bought two cushion covers too and received a gift. Excellent experience and customer service. Will definitely be shopping with iCowHide again.

Absolutely delighted with my beautiful cushion covers purchased as Christmas presents. Exactly as pictured, beautifully made, delivered as promised and were very well received. Can't thank you enough for going above and beyond.

Genuine quality product - all to a high standard.

Great range of products with good description of materials and sizes.
Excellent quality in bags and accessories.
I was looking for a small shearling crossbody and this one was better than others I found as it had genuine leather strap and trim, was well constructed and was lined. Altogether a high quality bag at a good price.
Delivered quickly ordering process straightforward and good communication throughout.

Absolutely brilliant experience with icowhide have bought several items including an amazing hat and beautiful rug. Very fast delivery and very helpful customer services when I had a question . Woukd definitely recommend. Thank you ..

Extremely happy with the quality of the product and the speed if delivery, especially as I ordered it between Christmas and New Year

The cow hide is great quality and arrived in a cardboard box within a few days. It looks amazing on my wooden floor and does not slip around. Love it!

I bought a large floor sheep skin, oyster shade. The colour has yellow- beije notes which I don't like nor it matches my floor. I have requested an exchange but did not receive a reply yet. Currently waiting and hoping it will be resolved.

I am happy with all my shopping with
IcowHideUK.
Thank you and Merry Christmas for you all🎄🎄