iCowHide UK Anmeldelser 1 004

I have tried very hard to contact the company via email and leaving msg on answer machine to no avail, very frustrating. I only wanted a basic answer to a colour issue. The image gave the item as black and white (leather, not hide) it keeps arriving as brown. Now returning my 3rd bag and giving up!! Terrible communication!!!

Super quick delivery
Nice item
Will buy again from this company

Really good service, prompt delivery with regular updates on delivery.
Keep up the great work.

Love this addition to my living space. Beautiful 😍. It’s great quality, brilliant price. Packaged nice and quick delivery. Would recommend.

Delivery of bag good communication by email re delivery good but the bag has 2 imperfections they are lines in the gold outer area and what almost seems like two pulled up lines in the inside where it has been mended? I appreciate it is leather and a natural material but the lines don’t appear to be natural and do affect the overall presentation as surrounding area is perfect
order number UK18095

Easy ordering, speedy no hassle delivery and beautiful, quality rug. Real luxury!! Unlike other reviews I had no problem with getting in touch with customer services when needed and they were very prompt and helpful with their response. Would highly recommend.

Hi there,
I received a chocolate brown dark suede bag from ICowHide and it's a nice enough bag but it's very casual and I want to return it because I am looking for a smarter more formal looking bag that I can use at work in a serious job. I emailed the company more than 48 hours ago asking for a return label and I had a reply yesterday asking me if I'd be willing to keep the bag for a discount and a further discount off my next purchase. The email said if not, that they could send me a returns label and I wrote to confirm yes I did want one and did not want to keep it as previously mentioned. I've never had a company trying to haggle with me before when I've said I'd like to return it. Today I got a return label reply after sending various emails in response to their advertising which kept arriving. It made me nervous after reading the other reviews on here. I expect timely communication when asking to make a return and a straight forward process as returns are advertised as free. It's very disconcerting when it takes a few days to receive a return label as I want to post the item and get my money back. I think the policy of haggling with folk to try to persuade them to keep it is the wrong tactic. It's very offputting as an independent thinking adult, when I've decided I wish to return an item for valid reasons, I don't expect to be haggled with and left for a few days (almost like being told off and given 'thinking time' as a naughty child). As said, it was a nice enough bag but the haggling approach and delay in receiving a return label has put me off shopping with this brand in future. I'm disabled and my carers are in just two days per week when they can go to the post office. I expect a return label to be sent the day after I reply and the same day as the person emailed me to haggle so I can get it in the mail when my carer is available to do this. It's not a very UK tactic to haggle with customers, possibly isn't sending out the right vibe. I would rethink this one.

Wanted a cowhide for a couple of years but never had the money until now.
Absolutely love it , quick delivery, easy to order, all the waiting was worth it,hopefully a sheepskin next

A lot of hassle trying to send a rug back. Also they sew two rugs or more together and it shows when placed down. Customer service is diabolical!

Beautiful cushion covers. The cow hide is stunning, really well made. Quick delivery too.

Really pleased with my goat skins, they look lovely over the back of my sofas.

Beautiful hide purses to be given as gifts for Christmas 2026

Great price too,excellent value for money.

Great product. Superb service.

Super quality product.
Better than I expected.
Delivered in good time.
Definitely recommend.

Excellent and very fast service.

Beautiful cushion covers, and sent two extras as gifts! Highly recommend this company.

Totally please with the cow hide rug we ordered before Christmas and x2 cow hide cushion covers after - wick efficient service

My order arrived today. The rug, is a beautiful green and is soft. Great price too as I got it in the sale.
The mulberry coloured bag is amazing. The colour and size of the bag is perfect. The purse was purchased so I could ‘feel’ a cow hide. It’s a little small, but will still be used.
I would have given 5 stars but the order wasn’t shipped within the stated time frame.

Easy to use website, order arrived quickly and well packaged. Hat excellent quality and hoping to wear it for many years to come.