Had just what I needed and got it out on time. They were also available to reach via email and helped me swap out a bowl and delivery address. Appreciate a company going above and beyond
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I ordered 7-8 different hookah Tobaccos, all different brands and flavors. I’ve gotten to try out most of them already and they are top notch. Good quality and all are NOT EXPIRED which is very impor... Vis mer
Selskapet har svart
This hookah is amazing, also if you buy one don't forget to get the free gift it helps a ton. For flavors I highly recommend havanah and lemon pie those are my favorites. The shipping was fast and com... Vis mer
Selskapet har svart
Strong Warning Do NOT trust this store. Icon Hookah sent me a product that is NOT the same as advertised. I confirmed in writing before purchase that the Al Nakhla Two Apples was original and... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
The best online store to buy hookahs, shisha tobacco, coals, and hookah accessories. Our highest priority is customer satisfaction.
Kontaktopplysninger
4,1
Bra
443 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Everything was amazing
Everything was amazing! From great customer service and fast shipping. To products quality.
30. oktober 2024
Svar fra iconhookah.com
Thank you so much! We're thrilled to hear you loved everything—from the service and shipping to the product quality. If you ever have any questions or need anything, don’t hesitate to reach out!
Svar fra iconhookah.com
Thank you! Glad you loved the delivery, packaging, and products. Feel free to reach out anytime!
Svar fra iconhookah.com
Thank you! Glad you enjoyed the fast service. Reach out anytime if you need anything!
Super fast shipping
Super fast shipping. Easy to use website. Love their products
18. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra iconhookah.com
Thanks so much for the kind words! We're happy to hear the shipping was quick and the website was easy to navigate. It means a lot that you love our products—let us know if there's anything we can help with
Great shop
Great shop, with high quality of products and super fast international shipping
I’m very satisfied Of all
25. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra iconhookah.com
Thanks so much for the great feedback! We’re so glad you’re happy with the quality of our products and the fast shipping. We truly appreciate your support and are here if you need anything!
The head of the hookah is not what you…
The head of the hookah is not what you promised in your picture. It’s not good unfortunately.
23. august 2024
Svar fra iconhookah.com
Thank you for sharing your feedback, and we’re sorry to hear that the hookah head didn’t meet your expectations. We strive to provide exactly what’s shown, and we’d love to make this right. Please feel free to contact us through our support email or the contact page on our website, and we’ll assist you further!
Svar fra iconhookah.com
We're sorry to hear about the confusion regarding your return. We’ve processed the refund on our end, but for more details or if you need further assistance, please reach out to us through our support email or the contact page on our website. We're here to help!
Great service and timely delivery!
20. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra iconhookah.com
Thanks so much for the kind words! We're glad to hear you had a great experience with our service and delivery. If you need anything else, don't hesitate to reach out!
Quick shipping
3. juli 2024
Svar fra iconhookah.com
Thanks for the feedback! We’re glad the shipping was quick for you. Let us know if you need anything else!
good flavors
The flavors are fresh which matters the most. Also some flavors are sold by one name and you get another one. I ordered Ice Blueberry but I got only Blueberry.
18. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra iconhookah.com
Thank you for your feedback! We're glad to hear you’re enjoying the fresh flavors. We apologize for the mix-up with your order. Please reach out to us through our support email or contact page on our website, and we’ll look into this for you!
Never received my package.
4. juli 2024
Svar fra iconhookah.com
We're really sorry to hear that you haven't received your package. Please contact us through our support email or the contact page on our website, and we'll look into it right away!
Svar fra iconhookah.com
Thank you so much! We’re thrilled to hear you’re happy with both our products and customer service. Let us know if you need anything else!
Svar fra iconhookah.com
Thank you! We’re so glad you enjoyed the fast delivery and our selection. Let us know if there’s anything else we can help with!
Svar fra iconhookah.com
We’re sorry to hear your items haven’t been delivered. Please reach out to us through our support email or contact page on our website, and we’ll resolve this for you as quickly as possible!
Icon Hookah: Your Online Destination for Premium Shisha Experience
Icon Hookah offers an impressive array of hookah products and accessories, catering to both beginners and seasoned enthusiasts. Their website is well-designed, making it easy to navigate and find specific items. The product descriptions are detailed, helping customers make informed decisions.
They provide a variety of hookahs from traditional designs to modern, sleek models, ensuring there's something for every taste. Icon Hookah also stocks a wide selection of flavors and coals, complementing their hookah offerings perfectly.
Customer service is prompt and helpful, with inquiries answered swiftly through their contact options. Shipping is efficient, and orders arrive securely packaged.
Overall, Icon Hookah stands out for its quality products, user-friendly website, and excellent customer service, making it a top choice for hookah enthusiasts looking for reliability and variety online.
22. juni 2024
Svar fra iconhookah.com
Thank you for such a thoughtful review! We’re thrilled to hear that you had a great experience with our products, website, and customer service. We work hard to provide a seamless shopping experience and high-quality products for all our customers. If you ever need assistance or have any questions, feel free to reach out—we’re always happy to help!
It was perfect and specially the…
It was perfect and specially the wrapping of the products so it don’t get damaged on the way but the only thing that I didn’t like is how much the shipping was, I ordered $40 worth of products and the shipping turned out to be $37 something which was a ripoff.
23. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra iconhookah.com
Thank you for your feedback! We’re glad you were happy with the product and the care taken in packaging. We understand your concern about the shipping cost and truly appreciate your input—it’s something we’re constantly working on improving. If you have any further questions or concerns, please feel free to reach out to us through our support email or contact page!
Svar fra iconhookah.com
Thank you! We’re so glad to hear the packaging and items met your expectations. If you need anything else, feel free to reach out!
response time could be alil better
29. mars 2024
Svar fra iconhookah.com
Thank you for your feedback! We’re always looking for ways to improve and will work on responding more quickly in the future. If there’s anything else we can assist you with, don’t hesitate to reach out!
Will shop here again and again
Have always had a great experience with this company. Delivery times are quick, prices are fair, no extra tax or fees than others I have seen.
4. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra iconhookah.com
Thank you for your loyalty and kind words! We're so glad to hear you’ve consistently had great experiences with us. If you ever need anything, don’t hesitate to reach out—we’re always here to help!
Svar fra iconhookah.com
Thank you! We’re glad you’re happy with our service. Let us know if you need any assistance!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
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Lær om anmeldelsesprosessen på Trustpilot.
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