Hyrox Anmeldelser 50

Absolutely awful service. My husband bought me a cropped top for a Christmas present. It was the wrong size. I returned it on 06 January and it cost £14.55 to send it tracked mail. I kept emailing for an up-to-date position and kept being told they couldn't do a refund until they received the parcel. The next thing I received the same parcel back at my house. Only to be told it was refused in error. They sent me a tracked label. I am still awaiting a refund as the status shows awaiting collection. Emailed again no response. I will never buy from them again. So today I have seen the tracking says it is in its way back to me again. I have emailed to lodge a formal complaint but I doubt i will hear anything further. Absolute disgrace.

I bought the Deviate nitro elite 3 online. 3 weeks after my order, I received the shoes with the wrong size. I wrote a mail back and they responded me well with a retour label. After I returned the wrong sized shoes I wrote 4 emails (in 3 weeks) if I could expect the right shoes and what the status was and if the wrong pair were returned. I never got a respons back. Suddenly I got a new pair of shoes but again the wrong size. I wrote them a email back ! The only respons I got was a retour label with the text that they have sended a retour label, this without any information if I will still can expect the wright size or an respons of the content of my email with an apologies.

The manner they are handling their customers is unacceptable and it feels that you can not
get in contact with them.

Deplorable customer service that spends more time talking down to us than it would have spent finding a solution to resolve the situation.
I hope for your sake that you won't come across Cyrielle, who never tried to put herself in the customer's shoes. They made us wait until 4 days before the competition, making us believe that a solution would be possible, only to tell us that they would do nothing as usual. As a reminder, we paid more than a hundred euros to take part and now we find ourselves having to pay additional last-minute costs and rethink our entire organisation as a result of their incompetence.

Rip Off never received my item. The tracking said it was delivered but never did. And there is no one to contact.

My husband and I are competitive athletes, and we have spent a lot of money with the Spartan/ Deka franchise and have had a great experience with their customer service. We were eager to try out Hyrox. Our first year, we came down with the flu right before the Anaheim race, and we asked to move our tickets to a different race. Hyrox customer service said that since the race is at the end of the season, they wouldn't be able to move our tickets or even credit us for another race. We lost all of our money. We decided to give it another try and signed up for Las Vegas in 2025. My husband got injured during another race, and we asked Hyrox if we could transfer our tickets to a different race later in the year. Their customer service said that all races are sold out for the year; it's literally January, and our only option was to transfer our tickets to another racer. I am appalled by this organization's lack of care or attention to its athletes. I do not plan on continuing to sign up for races. Beware (if your race is scheduled in advance): don't get sick or injured, or you will be out all of your money.

Mercenaries for money. Bought my participant ticket for Marseille with friends and all my travel and here now here to watch my friend take part which I will give them more money for however, I injured my back several weeks ago and as much as I have tried, struggled to recover in time to participate so wrote to Hyrox to explain and as if I could transfer to another event. They wrote back quickly to say no, I had to transfer the Friday the week before the event so I explained that was not until a week to come and they wrote back and said no again. In summary, only care about money and in my experience, not the health of participants

A Absolutely rubbish services and you can only get a ticket from a third party for an athlete WHY? and there is so many Scammers on Hyrox and on there market and definitely from FB Google PayPal and Scammers are using stolen email addresses accounts PayPal etc , If you want buy a athlete ticket then you buy a hotel package which is scam up to £600 for a single person from Hyrox Platform, but you can buy spectators and a photo sportografa on the Hyrox web platform so that’s another scam cost, a total Scammers, you should be ashamed of yourselves and of your services 🖕oh yeah forgot to say if you buy a spectators or sportografe tickets you don’t get a refund and so there is no protection WK’s

I ordered 3 t-shirts (spent £116) and one of the t-shirts is the incorrect size. The website says to email them however its been 2 and a half weeks and I've heard nothing back and I can't even find a telephone number to contact them. Sure this can't be a legal way to operate?

Terrible customer service!

Won’t let you cancel tickets for an event that’s 6 months away even when a surgeon has recommended shoulder surgery and that it be missed.

The event is literally 6 months away and I have a valid medical reason