This company have been a NIGHTMARE!!!!!! Avoid avoid avoid My wetsuit came with a split in the seam. I contacted them to request a refund, which they agreed to and gave me a link to follow to obtain... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Everytime I buy my swim products from huub it's a world class service and they are brilliant if their is a problem they will sort out your problem . It's a great honour that this company is always... Vis mer
Absolutely love the product. The age-group GBR t-shirts arrived promptly, and the printed personalised GBR trisuit arrived within the time frame I was given at the start. The trisuit is a perfect fit... Vis mer
I’ve been a customer of Huub for the last few years and enjoyed the high quality of their products. But where they made the difference is their amazing customer service. I’ve bought an Archimedes IV w... Vis mer
Informasjon om virksomheten
Om HUUB Limited
Skrevet av virksomheten
HUUB is a premium endurance sport apparel brand with an ethos of continuous improvement in all its products. Through a collaboration of experts and world-class athletes, HUUB has taken product development and testing to another level, a level that has resulted in multiple World Cup wins and world records.
Focusing wholly on the athlete and maximising performance and comfort, HUUB explores both the odd and the conventional to create the best. Founded in 2012 by sports industry leader Dean Jackson – the HUUB brand takes its name from human movement specialist Professor Huub Toussaint.
History
Dean founded the HUUB brand after amassing three decades of experience. With previous roles across the swim, bike and run industry categories, few individuals have as much depth of understanding about the endurance sports marketplace.
HUUB products embrace the latest scientific research, continuous athlete feedback, and the vision to create better products – combining research, science and reality.
The work undertaken by HUUB has resulted in their sponsored athlete roster being the most loyal and influential in the endurance sports world. They know that it isn't just about financial and product rewards but about having the equipment that gives them the edge.
Kontaktopplysninger
34 Full Street, DE1 3AF, Derby, Storbritannia
- online@huubdesign.com
- huubdesign.com
4,4
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 59 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fast delivery good quality
The items were delivered sooner than expected and we'll packaged. The items I refer to were hoodies which are of good quality. I'm XL and the fit was perfect, I've previously bought cycling gear from HUUB and found it to be very good quality.
8. april 2026
Svar fra HUUB Limited
Thank you for the kind words and 5-star rating. We're thrilled that HUUB could meet your expectations.
Super service and excellent products
Rapid service and great products. Thank you, I will return.
7. april 2026
Svar fra HUUB Limited
Thank you for the kind words and 5-star rating. We're thrilled that HUUB could meet your expectations.
Everything seems to be going smoothly
Everything seems to be going smoothly. BUT my order is stuck at customs :-)
7. april 2026
Svar fra HUUB Limited
Thank you for the kind words and 5-star rating. We're thrilled that HUUB could meet your expectations.
Terrible delivery service
I haven't received my package from HUUB. So I can only rate them on their chosen delivery service. It's been 9 days since my order. 4 calls to DPD. Failed home delivery, Failed delivery to collection point. Incorrect information from their Customer service 3 times.
Please either use someone else or demand better for your customers, because it makes you look bad.
11. april 2026
Svar fra HUUB Limited
HI,
Thanks for your review.
I am really sorry to hear this.
Please email us at the below so we can assist with this.
online@huubdesign.com
Many Thanks,
HUUB
Amazing products
I bought the Alchemy bib shorts and jerseys and they’re great, very comfortable and fit really well. Fast shipping and great price
7. april 2026
Svar fra HUUB Limited
Thank you for the kind words and 5-star rating. We're thrilled that HUUB could meet your expectations.
Great product A*
My first time buying a huub wetsuit it's a Great product. Definitely a skill getting it on properly, took about 10 minutes. But once on its very comfortable.
7. april 2026
Svar fra HUUB Limited
Thank you for the kind words and 5-star rating. We're thrilled that HUUB could meet your expectations.
Still waiting for the second pair and a reply
Great goggles, but poor service. I’m still waiting on the "Free" pair from the BOGO promotion and a reply to the email I sent to support. It is frustrating to be asked for a review when my order hasn't been fulfilled correctly. I’ll be happy to update this rating once someone finally gets back to me
All Resolved customer services reached out and are no quibble sending second pair
7. april 2026
Svar fra HUUB Limited
Thank you for the kind words and 5-star rating. We're thrilled that HUUB could meet your expectations.
Svar fra HUUB Limited
Thank you for the kind words and 5-star rating. We're thrilled that HUUB could meet your expectations.
Svar fra HUUB Limited
Thank you for the kind words and 5-star rating. We're thrilled that HUUB could meet your expectations.
Lovely jersey and shorts
Lovely jersey and shorts, fit was accurate and the materials are top quality.
Delivery and comms was as great as aleays.
Many thanks
5. april 2026
Svar fra HUUB Limited
Thank you for the kind words and 5-star rating. We're thrilled that HUUB could meet your expectations.
Quality products
Quality products - I got the Altair Swim Goggles and running shorts as part of the buy 1 get 1 free deal. Arrived within a couple days over the Easter bank holiday so I can’t complain about that. The googles are excellent and the shorts are brilliant quality.
7. april 2026
Svar fra HUUB Limited
Thank you for the kind words and 5-star rating. We're thrilled that HUUB could meet your expectations.
Great product and offer
The product is good but I was defeated by the technology of having to put in two (2) in the order which was not clear Perhaps some intructions for the old gits lime me?
6. april 2026
Svar fra HUUB Limited
Thank you for the kind words and 5-star rating. We're thrilled that HUUB could meet your expectations.
Svar fra HUUB Limited
Thank you for the kind words and 5-star rating. We're thrilled that HUUB could meet your expectations.
Bargain 2 for 1 offer
6. april 2026
Svar fra HUUB Limited
Hi,
Thank you for the review.
We really appreciate this.
Good start but poor finish
Your initial response when I ordered was excellent and the goods arrived promptly. But when I wanted to return the items everything slowed up dramatically. I had the chase up the approval code and have still not received the refund after returning the items on the 24th March
16. mars 2026
Svar fra HUUB Limited
Hi,
Thanks for your review.
Major apologise for the delay here, we are running behind at the moment.
I can see the refund was issued on the 8th April, please contact us if this has not been received.
Many Thanks,
HUUB
The clothes are great quality and the 2…
The clothes are great quality and the 2 4 1 deals are excellent 👍
5. april 2026
Svar fra HUUB Limited
Hi,
Thank you for the review.
We really appreciate this.
Great design and very good quality
Great design and very good quality.
Excellent service.
1. april 2026
Svar fra HUUB Limited
Hi,
Thank you for the review.
We really appreciate this.
Svar fra HUUB Limited
Hi,
Thank you for the review.
We really appreciate this.
Speedy delivery.
2. april 2026
Svar fra HUUB Limited
Thanks so much for sharing your experience with us!
Great item very fast delivery
Great item very fast delivery. Only thing I bought them and the next day they were buy 1 get one free
2. april 2026
Svar fra HUUB Limited
Thanks so much for sharing your experience with us!
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