Top notch service, every time. I’ve been a Huckberry customer for years and have bought a lot from them. Every now and then I run into an issue or need to return something. I have to say, this team... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Huckberry is a great company to shop with. They have quality products, an awesome website and friendly and helpful customer service representatives. They stand behind their products and are always r... Vis mer
I’ve purchased clothes from Huckberry a couple of times. Great Clothes, long lasting, stylish, and comfortable. This last time I purchased a different size on a couple of items; long story short, I ne... Vis mer
They sell great products and they stand by those products. I have purchased many items of different levels of price over the years and they are all quality. Huckberry has offered great customer suppor... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Huckberry is an independent online retailer and magazine for those who love adventure. We're a team of 80ish based in Austin, Texas with offices in San Francisco and Columbus, Ohio. Over a million and a half young, active professionals trust us as their leading resource for emerging brands, gear, and lifestyle inspiration.
Kontaktopplysninger
Har svart på 26 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good clothes with good humans behind them.
I’ve purchased clothes from Huckberry a couple of times. Great Clothes, long lasting, stylish, and comfortable. This last time I purchased a different size on a couple of items; long story short, I needed to exchange and during that process one pair of pants didn’t get credited. I contacted customer support and a resolution took place extremely quick. It’s nice to find good clothes with outstanding support.
Great customer service and great clothes!
The pants I bought had a hole in them after ten months of wear. I figured I’d try to see if they could do anything and they SENT ME A NEW PAIR FOR FREE! Great customer service and I love their clothes. Will buy from them again!
The Huckberry service team quickly…
The Huckberry service team quickly addressed my small, but important, issue I had with my order. Clear communication and swift action is rare these days in customer service. I will be a repeat customer of Huckberry.
Customer Support
I've contacted Customer Support I think twice. Once for a shipping issue and once for a quality issue with the stretch selvedge jeans. Both times they simply rushed shipped a new item, no problem. No hassle. And the jeans issue was minor. I didn't know what to expect - but they took care of it.
Huckberry has theeee most top notch…
Huckberry has theeee most top notch customer service. I cannot say enough good things about the team and the way they ACTUALLY care about their customers. It is so rare for companies anymore to operate this way and I am so appreciative anytime I have a question or need help with something. THEEE BEST CUSTOMER SERVICE and it keeps me coming back!
Excellent service 100% of the time
I emailed the customer service team with a question about timing of a shipment of an order I was going to place.
I received a prompt reply with a thorough explanation that allowed me to make an informed decision about when to submit my order so I would receive it after I returned from a trip.
Great customer support
Had an issue with shipping and the support team quickly addressed my ticket and exceeded expectations
Package was never delivered and have…
Package was never delivered and have yet to hear back from anyone at Huckberry.
Best Customer Service
Huckberry has the best customer service out there. Had a small issue with my order outside their normal business hours. I sent an email explaining the issue and by the next day the issue was solved. Highly recommend their site and service!
Upon coming across an issue in a…
Upon coming across an issue in a manufacturing defect for an ordered item, an email to Customer Service spurred an immediate response and corrective action.
Had a problem with a pair of shoes so I…
Had a problem with a pair of shoes so I reached out to the customer service email for Huckberry. Super prompt reply with a clear timeline on how to resolve. Follow up was timely and completely satisfactory. Thanks Huckberry for taking control even though the situation was not perfect! Cheers
Huckberry’s customer service truly went…
Huckberry’s customer service truly went above and beyond. They followed up quickly on the original issue and even reached out again with a thoughtful reminder that they were still committed to helping. I genuinely appreciated the care, attention, and support the Huckberry team extended throughout the process, and their generous resolution was incredibly helpful.
Huckberry Team Rocks!
The Huckberry team always goes above and beyond in making sure the customer gets the support they need. There was an immediate response to get me the correct item I ordered and made things so easy.
Best and fastest help I’ve ever had!
overall a good quality selection
overall a good quality selection of well curated options with some of the most extensive sizing options for pants.
HB carries great brands and the in house brands are good also, including better color options than many other men's apparel brands.
Great quality garments
Great quality garments, support team on top !
I totally recommend !
Excellent customer service
I wanted to buy glasses which were marked as not being able to ship internationally. I contacted customer service and they quickly fixed the issue such that I was able to proceed with my purchase.
Great customer service!
Looking for something else, I found that I never received part of an order from years ago. When I asked Huckberry about it, they promptly looked into it and issued me a store credit. Super impressive!
Huckberry is a top notch company
Huckberry is a top notch company which not only sells high quality apparel and other stuff, but also takes care of their customers as f any issues arise. I have been their customer for several years long and switched almost all my apparel for the stuff like Flint and Tinder, Relwen and Proof. I highly recommend them!
It’s always an easy experience
It’s always an easy experience, the curated items, the in house brands are fantastic. The quality is second to none!
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