Very responsive customer service team at Huckberry. Anytime a purchased item was the wrong size, they made the return and exchange super easy. I love the quality of the Huckberry products.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Each item I have bought from huckberry has been quality and exactly as described. I love the 365 pant the most. Their website is well doe and easy to use as well. Their communication on shipping is... Vis mer
Finally,shirts that fit me well. They're super comfy and will recommend to friends. Thanks for being a great company!
Unique product offerings and less known providers that have manufactured products that are better than what is provided by major retailers.
Informasjon om virksomheten
Skrevet av virksomheten
Huckberry is an independent online retailer and magazine for those who love adventure. We're a team of 80ish based in Austin, Texas with offices in San Francisco and Columbus, Ohio. Over a million and a half young, active professionals trust us as their leading resource for emerging brands, gear, and lifestyle inspiration.
Kontaktopplysninger
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 16 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I had to deal with their customer…
I had to deal with their customer support with an issue on a pair of jeans our purchased. The support team immediately responded and rectified the issue. I was highly impressed with the level of customer support.
The customer service was excellent
The customer service was excellent, answering all my questions, and the product arrived before expected.
The Huckberry customer support team is…
The Huckberry customer support team is awsome. They always answer promptly any question you may have, and when needed, they find a solution that’s beneficial for the customer. I highly recommend Huckberry and their customer support team.
Huckberry is a thoughtfully curated…
Huckberry is a thoughtfully curated fashion oasis.
It is a blend of the unique and the practical presented in a high functioning, user friendly landscape.
I have had the need to interface with the support team and was pleasantly reminded that customer service is still alive and thriving.
Bravo, we'll see you out there.
Will H.
Great products (365 pants+) and…
Great products (365 pants+) and customer service. Check them out, you will be glad you did it.
Excellent product/ High quality/ fast…
Excellent product/ High quality/ fast shipping/ professional service/ excellent communication
A fantastic company that has a fit for…
A fantastic company that has a fit for everyone. All style and all style's. I’ve ordered a few times thus far and all have been exactly what I e ordered, high quality and convenience of knowing it will arrive fairly quickly.
I’ve been a huckberry customer for…
I’ve been a huckberry customer for quite a while, I love their products and introduce me to new brands. For example satisfy running, but where they really shine is their customer service. Wow
Best men's clothier around, you won't be disappointed
Shopped with Huckberry for a number of years now and they've slowly but surely taken my business away from just about every other clothing retailer. I could go on and say their brand specific clothes are great quality and fit but it goes well beyond their website and purchase experience. I've had two issues where a product completely failed to meet my expectations, both times I just sent an email and poof! Problem resolved beyond my expectations. Huckberry predominantly goes above and beyond. Use their chat function or give them a call about anything they sell and they will help you find what you need as far as fit or style. Great company, awesome clothes and fantastic customer service!
Timely response that actually dealt…
Timely response that actually dealt with the matter
Good quality apparel that fits for…
Good quality apparel that fits for casual work or upscale play.
Great sun shirt
Great sun shirt, fit great, I’m 6’3”, slender ….highly recommended, very soft
I’ve ordered from Huckberry several…
I’ve ordered from Huckberry several times and have always had a great experience. I did run into a couple of shipping issues, but both were caused by the carrier—not Huckberry.
What really stood out was their customer service. Every response was fast, professional, and genuinely helpful, and they resolved each issue quickly and without any hassle.
Great products and outstanding support. I wouldn’t hesitate to recommend Huckberry.
Not only does this company have amazing…
Not only does this company have amazing curation and product selection, but their super responsive support team is helpful, friendly, understanding, and fast. Exactly what an online ordering experience should be. Keep it up, y'all.
EXCELLENCE
I have never had anything but great experiences with Huckberry. The customer service they deliver is always personal and helpful. I really appreciate that I can talk with anyone from their team just like I would if I was in one of their stores. The model they deliver on is like walking into a local owned menswear shop in any small town in America. Just kind, regular, and helpful people.
-Lee
Huckberry A+
Huckberry has a user friendly website that has an incredible amount of great inventory. I find myself browsing their new items almost daily. Great customer service and reasonably quick shipping!
HUCKBERRY IS PREMIUM QUALITY
I'm giving this rating because the clothes Huckberry sells are high quality, a little expensive, but the fabrics are excellent, the shipping service is efficient, and because they have a very varied selection that suits my style and age.
Perfect
Perfect. Fast shipping, great customer service .excellent product. This makes the 3rd pair I have purchased!
Awesome retailer that takes care of…
Awesome retailer that takes care of customers and has great products. They have amazing social media presence with their YouTube channel and specifically the awesome program Dirt.
Love this retailer and will keep seeing them out when I need clothing or shoes.
Technical issues resolved with Huckberry
Update: Tori reached out from Huckberry and it turned out there had been a system verification issue with my email, so whenever they replied to me it was bouncing back, luckily she was able to get that all resolved and we are all good now. Technical errors do happen in this day and age, so it is completely understandable and I am grateful Huckberry promptly reached out Monday morning to set things right. Lesson if you are not hearing back from Huckberry I would just call them as you may be experiencing the same issue.
I have always had the most epic experiences with Huckberry customer service, they genuinely went above and beyond. I don’t know what changed recently, I can’t get a single reply from their customer service these days and it’s just really confusing to me. I had an issue a few months ago and same thing, zero follow through. As to in the past my experience was completely different, i don’t know what gives. The recent issue I was letting them know that their return drop down was glitching out and choosing the next size down, hence I got a belt replacement that was the exact same size as the too small of one I was replacing. I didn’t even want anything from them other than some acknowledgement of the issue. Maybe here I can get their attention and hopefully they can let me know what is up with their lack of reply. I love Huckberry, excellent quality products and previously the best customer service…what gives Huckberry?
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