HUB Financial Solutions Anmeldelser 

874
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The process has been extremely thorough, which it should be for something as complex as Equity Release. Jack Wilby our advisor explained every step clearly and answered our many questions with... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Alison took her time & fully explained the process & offered alternatives. All the paperwork was accurate and on time. She answered all our questions to our satisfaction. Also their costs were the... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Laura was absolutely fantastic today, she was very professional and gave me plenty of options for my pension. Nothing was too much trouble for her and anything that I asked her she answered promptly a... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Laura was very professional through my phone call and explained everything thoroughly! She was lovely and caring and asked if I understood everything before moving on. Questions were answered profess... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Penger og forsikring

Skrevet av virksomheten

We aim to transform customers' lives in retirement - it's what makes us different. We take the time to build up a detailed understanding of each individual’s financial situation and what they want to achieve. HUB Financial Solutions is part of Just Group plc, a specialist in the retirement market. As a Group, we’ve helped more than 700,000 people achieve a better later life through our solutions and services. HUB Pension Consulting specialises in providing client advisory services to Defined Benefit pension scheme trustees and scheme sponsors undertaking bulk member options exercises.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

874 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(874)

190 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Clear and easy process

Jack Wilby was assigned to our process to acquire equity release - we found him professional, helpful, efficient and knowledgeable - he explained the process in detail and spoke clearly at each meeting. He is an asset to the company. Thank you Jack 👍

19. mars 2026
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Thanks for sharing your review. We're really pleased to hear how professional and supportive Jack was throughout your equity release journey. We pride ourselves on good customer service so it's great to know his clear guidance made the process straightforward for you.

Vurdert til 5 av 5 stjerner

Applying for Equity Release advice

Everything was explained and followed up from my initial request for an appointment with a financial advisor to the decision to go ahead. Jack took time to go through everything and make sure it was the right product for me.

17. mars 2026
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Thank you for sharing your feedback with us. We're really pleased to hear that everything was clearly explained and that Jack took the time to help you feel confident in your choice, as we pride ourselves on good customer service.

Vurdert til 5 av 5 stjerner

We received excellent advice

We received excellent advice from our representative Andy and his colleague Matthew. Our transaction was successfully completed after being held up by a legal anomaly. We were in constant communication with Andy throughout the process and would recommend Hub to anyone thinking about going down the equity release route

10. mars 2026
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Thank you for sharing your experience. It's great to hear that Andy and Matthew were able to support you throughout the process. We're pleased their guidance helped you work through the legal delay and complete everything smoothly. We appreciate your recommendation of HUB.

Vurdert til 5 av 5 stjerner

Helpful, committed adviser - a rarity these days

I found the service from Hub FS to be exceptional. I was given a thorough analysis of my finances and advised of the various options open to me, both as part of the application process and as a general review of my income and expenditure. It gave me an opportunity to take a long hard look at my spending and what I can achieve through equity release. The adviser couldn't have been more helpful, producing a detailed illustration of future costs and explaining the other avenues open to me should I need more funds or wish to contribute regular payments to reduce the effect of interest over the period. I felt the adviser (Clair) was on my side and committed to my best interests. I came away thinking ... "If only other companies could provide such a first class service."

13. mars 2026
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Thank you for sharing your experience with HUB. It's great to hear Clair helped you explore your options with clarity and confidence. We're really glad her guidance felt genuinely supportive and that the service worked so well for you. If you need anything else, we're always here to help.

Vurdert til 5 av 5 stjerner

Thomas was lovely gave us all the…

Thomas was lovely gave us all the information asked if we needed more time or if we understood everything. He had a sense of humour which we appreciated.
Thanks for making pensions bearable 😂

13. mars 2026
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Thank you for your review, we're really glad to hear that Thomas supported you so well and brought some humour to the conversation. We pride ourselves on good customer service so it's great to know the information felt clear and at the right pace for you. If you need anything else, we're always here to help.

Vurdert til 5 av 5 stjerner

Equity Release

HUB have recently guided me through an equity release on my property and were great.
Jackie Hart was my financial advisor and was knowledgeable, professional, helpful and went the extra mile throughout the process.
Jackie provided me with an upfront assessment of my needs and aims, a choice of products to achieve these, made me aware of the benefits and pitfalls of what I was doing and then helped me throughout the process. There was a hiccup or two along the way but Jackie went over and above to sort these out immediately and get things back on track. I can’t speak highly enough of Jackie and HUB.

1. mars 2026
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Thank you for sharing such positive feedback about your experience with HUB. We're delighted to hear that Jackie offered the support, clarity and care you needed throughout the process and that her guidance helped keep everything moving smoothly.

Vurdert til 5 av 5 stjerner

Laura was very good in explaining…

Laura was very good in explaining things to the point.
I understood her very clearly and she talked very politely.
Thank you .

10. mars 2026
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Thank you for sharing your kind feedback about your experience with Laura. We are delighted to hear she explained everything clearly and offered such polite support, as we pride ourselves on good customer service.

Vurdert til 5 av 5 stjerner

Hub Financial Solutions

The whole process was not rushed, giving us time to consider our decision without any pressure being put on us. David Farrell explained everything while considering our position and what might be better for us. He is a credit to himself and to Hub Financial Solutions. Now that we have completed we are now financially better off, whilst giving both of us the security we needed, that our home will remain our home as long as we need it. We cannot thank David enough.

5. januar 2026
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Thank you for sharing your experience with us. We're so pleased to hear that David gave you the time and clarity you needed and that his support helped you feel secure and financially better off, as we pride ourselves on good customer service.

Vurdert til 5 av 5 stjerner

A very big step for us.

this was a very big step for us and we had a lot of concerns and questions. David Farrell was so very helpful and knowledgable he made the process very straight forward. cannot thank him enough and certainly would recommend him.

6. februar 2026
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Thank you for sharing your experience with us. We're really glad to hear that David helped make such an important decision feel clear and straightforward. It's great to know his support left you feeling confident.

Vurdert til 5 av 5 stjerner

Thank you Laura

Unfamiliar with the subject of pensions I was nervous and apprehensive to say the least but Laura instantly put me at ease, things were explained in a manner i could understand so all the decisions i took were taken with a good knowledge of the subject. So thank you very much Laura for your assistance and i wish you well.

27. februar 2026
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Thank you for sharing your experience with us Rob. We pride ourselves on good customer service, so we are really pleased that our guidance helped you feel confident in your decisions.

Vurdert til 5 av 5 stjerner

Andy Chadwick

Andy Chadwick was very helpful and understanding of our situation and presented and explained everything we needed to know about equity release and would recommend him to any of our friends and family who are interested in this . David and Madge Griffiths

4. mars 2026
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Thank you for taking the time to share your kind feedback, David and Madge. We really appreciate your recommendation and are delighted to hear about your positive experience with HUB.

Vurdert til 5 av 5 stjerner

Helpful and professional.

Helpful and professional.
The advisor David Farrel was very helpful, friendly and professional throughout, from our initial contact when he explained the process, through going over the details of the application, the alternatives and what was required of me, to confirming that the funds had been released and that I had received them.
I also valued the support provided by Bethany Timms and Emily Yong, my case manager and case assistant respectively.

28. februar 2026
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Thank you for sharing your feedback Andrzej. We are really pleased to hear that our team supported you with friendly, clear and professional guidance throughout the process.

Vurdert til 5 av 5 stjerner

Fantastic

Fast efficient knowledge and considerate

26. februar 2026
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Thank you for taking the time to leave us a review David - we appreciate your feedback.

Vurdert til 5 av 5 stjerner

Fairly complex process but made so much easier by the highly professional team

Fairly complex process but made so much easier by a highly professional team - especially David Farrell - who gave such clarity and time to us by phone that we were well prepared for the inevitable paperwork and on-line input. Timeline was exactly as initially predicted and outcome exactly what we wanted

26. februar 2026
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Thank you for sharing your feedback with us Duncan. We are delighted to hear that David and the HUB team made a complex process feel clear and manageable.

Vurdert til 5 av 5 stjerner

Life Time Mortgage

The advisor I worked with - Alison - was a true professional. At all times she was very clear about what was required of me in terms of the process I would need to go through. She demonstrated empathy and complete understanding of my circumstances and helped me consider all options available. She did not use professional jargon and explained everything in a clear, logical manner ensuring there was every opportunity for me to question and consider every aspect of my decision-making.

Overall the whole experience was very positive and I would like to thank her and HUB for the help I have received

21. januar 2026
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Thank you for sharing your lovely feedback Jenny. We are so pleased to hear that Alison and the HUB team supported you clearly and thoughtfully throughout your journey. We will make sure your thanks are passed on, and we are always here if you need anything in the future.

Vurdert til 5 av 5 stjerner

Excellent Support

I found the whole process of Equity Release to be simple and straightforward. My dealings my Adviser Alison Weir were always friendly, helpful and professional. I changed my mind regarding the advance on two occasions but Alison was very quick to make the necessary changes. She was always available at the end of the phone to answer any questions. I was very pleased with how everything was handled from start to finish.

5. januar 2026
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Thank you for your feedback Peter. We are so glad to hear that Alison made the process feel straightforward and supportive, and we are always here if you need anything in the future.

Vurdert til 5 av 5 stjerner

A very professional advisor

A very professional advisor, my options were well explained, and I feel in good hands

18. februar 2026
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Thank you for your review Bernard. We are really pleased to hear that everything was explained clearly and that you felt well supported throughout.

Vurdert til 5 av 5 stjerner

Patient and efficient

Pensions can be so confusing but Laura made everything understandable and didn’t rush making sure I understood everything along the journey. The call back I received was also on the dot!
Thank you. Jill

17. februar 2026
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Thank you for your lovely feedback, Jill. We are so pleased to hear that Laura made everything clear and supported you throughout. We pride ourselves on good customer service so it's great to hear this.

Vurdert til 5 av 5 stjerner

Highly professional engagement

Highly professional engagement. I received all information in a succinct easy to understand manner.

It was also friendly and helpful.

13. februar 2026
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Thank you for your review Nigel. We're so happy to hear about your positive experience with our team!

Vurdert til 5 av 5 stjerner

Happy :)

Hi, I had a phone appointment with Laura. Laura was very good at explaining everything and I was very happy. Laura even put a wee message to say I'm not good on the phone and that I would prefer emails when possible. That was a nice thought. Many Thanks Allison Paterson. :)

11. februar 2026
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Thank you for taking the time to leave us a review Allison. It's great to hear about the personalised experience you received from the HUB team!

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