HUB Financial Solutions Anmeldelser 835

TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I've been a bit anxious about going through this process, scams, hard-sells and pushy advisors. I needn't have worried, timely meeting with Laura who was able to put me at ease, give me all the info I... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

When I spoke to Laura today I found her a most helpful and supportive person,she spent her time going over the questions she asked and the options being offered to me. Laura told what options that we... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I was referred across to Hub as my existing provider couldn't provide the best rate available for my annuity. The handover was very smooth and very capably supported by Laura Herdman who took me throu... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Laura phoned me at the arranged time and was very clear in how she explained my options to me. She answered all my questions without using jargon on unfamiliar language. I really appreciated the ser... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Penger og forsikring

Skrevet av virksomheten

We aim to transform customers' lives in retirement - it's what makes us different. We take the time to build up a detailed understanding of each individual’s financial situation and what they want to achieve. HUB Financial Solutions is part of Just Group plc, a FTSE-250 financial services company and a specialist in the retirement market. As a Group, we’ve helped more than 700,000 people achieve a better later life through our solutions and services. HUB Pension Consulting specialises in providing client advisory services to Defined Benefit pension scheme trustees and scheme sponsors undertaking bulk member options exercises.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

835 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

The agent made the difference

Thomas, the agent who managed my call could not have been more polite, helpful or professional. He has excellent communication skills and the information he shared was so easy to understand. It is people like him who make all the difference to customers like myself, who are seeking information and clarity. Definitely a gold standard experience.

15. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Had a pension review with Laura…

Had a pension review with Laura Herdman who was extremely helpfull and very professional a very good asset to your company.

15. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HUB Financial Solutions

Thank you for sharing your experience, we are so pleased to hear that Laura provided such helpful and professional support during your pension review.

Vurdert til 5 av 5 stjerner

Advice and Help

Laura phoned me at the arranged time and was very clear in how she explained my options to me. She answered all my questions without using jargon on unfamiliar language. I really appreciated the service I received.

12. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HUB Financial Solutions

Thank you for your feedback, we’re glad to hear you appreciated the service you received from Laura at HUB. We aim to provide clear and supportive guidance, so it’s good to know she answered your questions and explained your options in a way that worked for you.

Vurdert til 5 av 5 stjerner

First steps to retirement

Laura was totally professional, courteous and very informative. I was very impressed with how she dealt with me.

Nothing but praise for her.

12. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HUB Financial Solutions

Thank you for sharing your experience, we’re so pleased to hear that Laura at HUB made such a strong impression with her professionalism and support.

Vurdert til 5 av 5 stjerner

When I spoke to Laura at HUB Financial Solutions today I found her…

When I spoke to Laura today I found her a most helpful and supportive person,she spent her time going over the questions she asked and the options being offered to me.
Laura told what options that were available and which hopefully I have made the correct decision.

11. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HUB Financial Solutions

Thanks for your kind feedback, we are pleased to hear that Laura at HUB provided such helpful and supportive guidance.

Vurdert til 5 av 5 stjerner

Very Helpful

Steve was very helpful and gave me advice which was alternative too what I was enquiring and a better outcome

11. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HUB Financial Solutions

Thank you for your feedback, it is great to hear about your positive experience. We pride ourselves on providing good customer service, so we are pleased to hear Steve was able to offer helpful guidance and support you in achieving a better outcome.

Vurdert til 1 av 5 stjerner

Bad Advice

Gave advice to my late mother to Jane just her on her pension after she had suffered a stroke no higher rate given and 0% years protected so she had her pension for 6 months passed away and this company & JUST took over £100,000

23. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HUB Financial Solutions

Thank you for sharing this with us, and we are very sorry for your loss and the experience you have described. We appreciate how distressing this situation must feel, particularly given the sensitive circumstances involved, and your feedback has been shared with the appropriate team for review. Please contact us at TrustpilotFeedback@hubfs.co.uk so we can look into this further and support you directly.

Vurdert til 5 av 5 stjerner

I've been a bit anxious about going…

I've been a bit anxious about going through this process, scams, hard-sells and pushy advisors. I needn't have worried, timely meeting with Laura who was able to put me at ease, give me all the info I needed to make the right decisions, (even though she had a little difficulty with Welsh address,, Ll,,,,,, lol, thanks for your help and support,

6. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HUB Financial Solutions

Thank you for taking the time to share your experience, we really enjoy hearing feedback like this. We pride ourselves on good customer service, so it is great to hear that Laura put you at ease, took the time to explain everything clearly and supported you without any pressure.

Vurdert til 5 av 5 stjerner

Laura was very helpfui and patient with…

Laura was very helpfui and patient with me when she needed to be. I'm very pleased with the service that was provided.

5. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HUB Financial Solutions

Thanks for taking the time to share your feedback. We pride ourselves on good customer service, so it is great to hear that Laura was patient, supportive and helped you feel well looked after.

Vurdert til 5 av 5 stjerner

Pleasure to deal with.

I have recently dealt with Andy from Hub financial, he was very friendly and professional, he listened to me, understood my needs, he didn't push or use complicated language and made sure I was comfortable with everything. Fantastic people to deal with,I highly recommend them.

7. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HUB Financial Solutions

Thank you for taking the time to share such kind feedback, we really enjoy hearing about positive experiences like this. It is great to hear that Andy made you feel listened to, comfortable and supported every step of the way.

Vurdert til 5 av 5 stjerner

Good support from Hub

I was referred across to Hub as my existing provider couldn't provide the best rate available for my annuity. The handover was very smooth and very capably supported by Laura Herdman who took me through the process whilst dealing with any questions I raised along the way. I must say, Laura was thoroughly pleasant to work with and it was nice to hear her Irish accent as she spoke and referring to pennies rather than pence which is a nice but rare thing these days!

22. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HUB Financial Solutions

Thank you for taking the time to share your feedback, we’re really pleased to hear you had such a smooth experience with HUB. We pride ourselves on great customer service, so it’s lovely to know Laura supported you and helped make the process clear and reassuring.

Vurdert til 5 av 5 stjerner

friendly and Helpful

Very helpful and patient when needed, handling two policies instead of just one. Very pleased and grateful.

27. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HUB Financial Solutions

Thank you for taking the time to share your experience, we really appreciate your feedback. It is great to hear that you felt supported while handling more than one policy, as helping people feel reassured throughout the process is really important to us.

Vurdert til 5 av 5 stjerner

Spoke with an advisor named Andy

Spoke with an advisor named Andy
He was excellent- didn’t push a product i didnt need, he actually directed me to a colleague in a different department who he felt would be a better fit for my needs.
Good honest advice well explained.
Certainly impressed me.
Mike

23. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HUB Financial Solutions

Thanks for taking the time to share your experience, Mike, we really appreciate the positive feedback. It is great to hear that Andy took a thoughtful approach and guided you to a colleague he felt was better placed to support you.

Vurdert til 5 av 5 stjerner

First class service

Jack was patient and attentive, went through all the options and came up with a solution that suited me. I can strongly recommend HUB Financial Solutions.

23. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HUB Financial Solutions

Thank you for taking the time to share your experience, we really appreciate your feedback. It is lovely to hear that Jack took the time to talk through the options with you and helped find a solution that felt right for you.

Vi gjennomgår den nå i henhold til rapporteringsprosedyrene våre.

Vurdert til 5 av 5 stjerner

Equity Release

My equity release application was approved and completed and funds transferred speedily.

17. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HUB Financial Solutions

Thank you for taking the time to share your feedback with us, we are delighted to hear your equity release application was processed efficiently.

Vurdert til 5 av 5 stjerner

Andy Chadwick provided great advice and support

Andy Chadwick has just supported my parents through the process, which for 2 very elderly people can be a bit worrying. His patience to manage separate calls with them due to them not being able to be on the same call was exceptional. All risks were identified and great care was taken to ensure that my parents were happy with the outcome. I can highly recommend Andy and his team to work through this process and advise on the optimal solution.

27. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HUB Financial Solutions

Thank you for sharing this feedback, we really appreciate you taking the time to do so. It's great to hear that Andy’s calm and thoughtful approach helped your parents feel supported throughout the process.

Vurdert til 5 av 5 stjerner

Laura of Hub Finance Solutions, spot on!

Laura of Hub Finance Solutions went through my pension with me. She had to go through the boring bits and didn't make it painful and then went through the Finance bits in a way I could understand. If I interrupted with a question she didn't sound annoyed and answered in such away I understood, at a level I was happy at and not patronising. By the time we finished I felt I could make an informed decision
Thanks Laura

17. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HUB Financial Solutions

Thanks for sharing your feedback and letting us know about your experience with Laura. It’s great to hear that she took the time to explain everything clearly, answered your questions, and helped you feel confident in making an informed decision.

Vurdert til 5 av 5 stjerner

Yesterday I spoke with Laura Herdman…

Yesterday I spoke with Laura Herdman regarding my pension options. She was most professional and helpful and spent a great deal of time making sure I fully understood the procedure. Overall I was very happy with how it went.

17. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HUB Financial Solutions

Thanks for taking the time to share your experience, we really appreciate your feedback. It’s great to hear that Laura took the time to guide you through your options and make everything clear.

Vurdert til 5 av 5 stjerner

thank you Jackie Hart

I would like to thank Jackie Hart
for all her help , she was very professional and explained everything very clearly.
I would definitely recommend her.
She is a credit to the company .
Many thanks

16. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HUB Financial Solutions

Thank you for taking the time to leave such a thoughtful review, we really appreciate it. We pride ourselves on delivering great customer service, so it means a lot to hear you had such a positive experience with Jackie.

Dette er Trustpilot

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Lær mer om andre slags anmeldelser.

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