The thobe was too big i ordered a size too big extra didn't know but when I tried returning it I wanted guidance because didn't understand the return policy so called up the company multiple times and... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Recently ordered a thobe, it arrived with stains on it When trying to send back, I had to pay for return shipping and pressing fee, leaving me with a net refund of £5 for something I paid £20 W... Vis mer
This is the first time I have ever purchased something from here after finding them online. It is safe to say I will never be purchasing from here again. I had ordered 2 items however when delivery ar... Vis mer
Selskapet har svart
I ordered a few Jubba as I was going to umrah, when I received the Jubba they were to small.. I got in contact with customer service they were very helpful as one of my Jubba was not in my size howeve... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Leading retailer in men's thobes & jubba. Authentic tailoring and the highest quality material. Huge range of coloured thobes from white to blush pink at prices to suit all budget. Cheap jubbas for men's kids and toddlers. Modern Islamic Essentials for all your needs.
Kontaktopplysninger
267B Bradford Road, WF17 6JG, Batley, Storbritannia
- 07922238272
- info@hub-alhaya.com
- hub-alhaya.com
2,7
Under middels
103 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
5 stars 🌟
Great customer Service had an issue with delivery but was dealt with efficiently and professionally thank you again
5. april 2022
Awful experience
This is the first time I have ever purchased something from here after finding them online. It is safe to say I will never be purchasing from here again. I had ordered 2 items however when delivery arrived i had only received 1 item. I then called the store as well as sending them an email and was told they will send out the 2nd item but a larger size as they don’t have the size I ordered. Very disappointed.
4. april 2022
Svar fra hub-alhaya.com
Hi Kesser,
Your first email was recieved on the 30th March, within that time you have also called to let us know there is a missing thobe. Patience is a virtue but clearly not the case here.
Our packers made a mistake in packing your order which happens as we are human. We will either send out the missing thobe or refund you.
Kind Regards
NS
May Allah grant us all Sabr.
Svar fra hub-alhaya.com
Hi Abbas,
Thanks for your review, just to clarify you placed your order on Sunday 6th March at 1PM - the only delivery service we offer is next working day Mon - Thur. Your order was despatched on the 7th and delivered on the 8th. As UK wide Royal Mail only offers delivery Mon - Sat the delivery was made in accordance to what we offer and advertise.
I hope this clears up the confusion.
Regards
Hub Alhaya
^NS
Beautiful thobes
24. mars 2022
Alhamdulillah
13. mars 2022
Quick service, happy with fragrance
Delivery was fast and smooth and fragrance is a longtime favourite so can’t go wrong.
10. mars 2022
Thobe came on time and great quality…
Thobe came on time and great quality mashAllah only thing I would say it is a little pricey.
7. mars 2022
High quality clothing
High quality clothing. Will definitely more buy from here in the future.👍
6. mars 2022
Very good and very happy either my…
Very good and very happy either my purchase. The size and quality. I really recommend.
3. mars 2022
Item as expected and delivered quickly.
19. februar 2022
Received no updates on order for…
Received no updates on order for several days, don’t use!!!
17. februar 2022
excellent service
excellent service. 10/10 quality.
23. januar 2022
Anmeldelse skrevet uten oppfordring
Very poor communication
Purchased this Abaya for my husband and my toddler. The quality is great but shame about the sizing. My toddler fitted into it like a glove. However, the thobe was extremely tight for my husband. I received no invoice to return his clothes so I followed the steps online on their website to request a return invoice form. I filled out the form 2 weeks ago and I have not heard back from them. I had to then go to a store to purchase a size that fits my husband which has made me spend double the amount. I am left with this item of clothing which isn’t cheap and there is no other way to contact the company. They have a mobile number which keeps going to voicemail that they have provided on their website. Very poor customer service!
3. januar 2022
Brilliant quality and service
28. desember 2021
Excellent on time
21. desember 2021
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.