This is the most irresponsible company I have ever dealt with!! It seems there is No customer service, I cannot get through to anyone nor does anyone answer emails to their so called support team!! A... Vis mer
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One star is generous. Unit stopped working 2 days past warranty. Ordered replacement motor, paid, and never received. Contacted four times and told it was on it's way. NOPE. Finally canceled orde... Vis mer
Extremely disappointed with this company's customer service and lack of brand loyalty. I ordered a kart attachment on sale to match the boards and karts I previously bought. A week later, they cance... Vis mer
I wish I would have looked into this site before I ordered one for Christmas. The hoverboard worked until the batteries needed recharged and it won’t recharge. Sent off a warranty claim and have had... Vis mer
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$145 Hoverboard Sale (Free Sameday Shipping). Take advantage of special 2018 Holiday savings on Top Rated Hoverboards. Choose from 4 Hoverboard models including our New Rugged Off-Road Hoverboards. Free Bluetooth, Many Colors Options, LED Lights, 90-Da...
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Terrible customer service - DO NOT BUY
I ordered what I thought was an upgraded Hoverboard for my daughter after she has owned 2 Razor Boards previously. I paid nearly $400 and when the board arrived it kept cutting off randomly. After I contacted the company they had me do a recalibration and it did not work. I then had to return the faulty board at my cost. And it has now been 5 weeks and haven't been sent a repaired or replacement board. Horrible customer service, no number to reach anyone. Terrible experience. Razor is MUCH better.
I have purchased three hoverboards from…
I have purchased three hoverboards from hoverboards.com. Things to know: first two hoverboards running strong after two years, very happy(both the smaller model). The third was the x2 Z5 model. The z5 model ran fine for 3-4 months but stopped taking charge. When it originally arrive it smelled like it was from a fire sale (all boxes/package equip as well) and still smells almost year later…. So, can’t find batteries if you do there quite expensive unless you want to buy straight from manufacture with 50 minimum order. They say they triple check them, I very doubt they even see them, they say ships in one day, I could walk and get them sooner, brag about being “US” company, product comes in three boxes all stamped China, say 24hr/7 day a week costumer service… maybe if you can find some magical way to get ahold of them… maybe smoke signal… overall I would probably buy again, just keep in mind the possibilities that may await for you.
One star is generous
One star is generous. Unit stopped working 2 days past warranty. Ordered replacement motor, paid, and never received. Contacted four times and told it was on it's way. NOPE. Finally canceled order. Not sure how they stay in business. Their site has great reviews, they must write themselves. BEWARE!!!!!
Excellent product
My kids, ages 10 and 5, absolutely LOVE their hoverboards that they got for Christmas 2020. They even have the attachment that turns them into a go cart for outdoor riding in the summertime. They are still in excellent condition!! Great product!! Highly recommend anyone to buy one! My only suggestion for improvement, and this is kind of a joke with me and my husband, would be if they were also a vacuum cleaner!! 😉🤣🤣
1 star because there is no ZERO
1 star because there is no ZERO. They scammed me. Send a defective one, TWICE!! Made me "decommission" it, take it apart, cut wires, remove parts and send them the pictures. They said they send a replacement--- THAT WAS NOVEMBER 5th. NOW IGNORING EMAILS!!
TOTAL SCAM AND RIP_OFF ARTISTS!
not worth the money.
These are not the best quality. The battery life is horrible! I live in Michigan and we haven't been able to go outside with it yet but the battery dies with just the little time they ride it inside. The instructions also state that the battery signal on the hoover board will turn yellow warning you your battery is getting low. This is also not the case. It just turns red and doesn't stop beeping until you turn it off. No warning at all. VERY disappointed with the company. You can't write a review on their page either. They only show you the positive review!
Ordered a hoverboard and it is faulty
Ordered a hoverboard and it is faulty. Now their whole website has disappeared from the internet. Total scammers!! Do not use these people
Return rejected
Bought a hoverboard for my son. It's too much and, if I wasn't there to catch him, he would've been hurt. It didn't roll more than 5 feet total and they are refusing the return because the box was opened and the board was slightly used.
HOVERBOARDS.COM 100% WORST COMPANY!!!!!
Hoverboards.com has to be the worst customer service I have EVER experienced. Hoverboard sent me a damaged electric scooter, after I contacted them them told me they would contact management. They requested several photos on multiple occasions, which I provided. They did nothing except used delayed tactics. I have been dealing with this for over two months, and I am confident they have officially blown me off. I requested a phone number to speak with staff and the refused to provide a number and responded that they only do customer service through email. I attempted to even buy new parts, they would not even assist me with this. This was the biggest waste of $400 and this company should be ashamed of how they treat customers. They stole my money and provided a damaged product that they are not willing to repair!! WORST COMPANY EVER!!! Please STAY AWAY!! BUY FROM ANYONE ELSE OTHER THEN HOVERBOARDS.COM. TERRIBLE!!!
Terrible customer service sent the…
Terrible customer service sent the wrong item. Bought a nice hover board and received junk. Do not buy.
Purchased a hoverboard for my daughters…
Purchased a hoverboard for my daughters birthday who was diagnosed with type 1 diabetes. To this day I have not received my product and July 6 will be her birthday again and she still has no hoverboard. They will not answer the phone or respond. I cannot understand how they can do this to children. I don’t have a lot of money so I am still hoping that they will eventually respond or send me the money back.
If I Could leave a 0star rating I…
If I Could leave a 0star rating I would! I ordered a hoverboard for a Christmas gift for my son. He literally got 15minutes of ride time on a fully charged battery. It has not worked since!!! I have called 3 times only to not get a return call. Also emailed 3 times and filled out the form online. I just filed a complaint with the BBB. DO NOT ORDER FROM THIS COMPANY!!!
It's a scam
It's a scam. Ordered what was supposed to be a top of the line hoover board and received something totally different. Supposedly "U.S Based", but I have my doubts. Will be reporting to BBB. I should have checked there before purchase. Live and learn.
I wish I could leave a zero
I wish I could leave a zero. I bought a hoverboard from hoverboard.com 11/15/2020 received it 11/24. One tire keeps going flat and it only retains charge for 1-2 hours. And it is used inside. Called hoverboard three times and sent email and no response.
You’ll be sorry
You’ll be sorry. He got me good. Right in the wallet. Got a board for my nephew after he had a atv accident. Was in hospital for days. The board stopped charging A MONTH LATER. $300 gone. Business ignoring my emails. Someone needs to file a massive lawsuit. I’m upset.
SHUT THEM DOWN
Please file a complaint with the BBB and FBI to get them closed They shouldn’t be in business
This company is a SCAM I bought 2…
This company is a SCAM I bought 2 hoverboards back in June due to COVID said might be delayed 2 months later I received a t-Shirt for over 160.00 this had no tags and wasn’t even in a bag . Parcel came in a cheap envelop but I thought someone just stole it . I tried to contact hoverboard.com and no one had yet emailed me back. But I really needed them so reordered and to my surprise I got a pair of glasses so this time had all of right info plus pictures and still no one has contacted me. As I want a full refund. Since I’m not American live in Canada looks like I will never see my money back so I hope your better business bureau investigates this company as I got scammed .they now who I am
SCAM SCAM SCAM
I ordered a board from them on 9-25-20. I have yet to receive any information on shipping. I called and left a voicemail and sent a email 9-28-20 with zero response. I filed a fraud complaint with my bank and FTC.
Your hover board will come just be patient
Well we ordered our hoverboard from Hoverboards.com on Sept 6th it said on the website they would deliver it in four business days, so we waited... and waited I looked at the reviews and they’re all pretty bad however I assumed it was late die to covid so we waited some more and checked the status on their website you log in (if you scroll to the bottom) and you can see the UPS tracking number it sat under pending pick up for a long while FINALLY I checked it one day and it finally said shipped!!! So we got our hoverboard today (Oct. 1st) and my boy is so excited! It was worth the wait! Thank you hoverboard for giving my little boy something to do during this horrible pandemic we are very grateful that you all are doing your best under the Circumstances.
DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY. THEY WILL TAKE YOUR MONEY. PLEASE SHUT THEM DOWN!!!!
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