My hot tub cover has a different shape and had to be special made. Mike at hot tub covers went to my hot tub's manufacure to get the correct measurments for my cover and sent me the measurments and I... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Bought a new cover. It is PERFECT!!!! Color, size & stability. Have had hot tubs for decades. This is the BEST COVER we have ever had. The customer service (Mike) is helpful and friendly.
My first cover was shipped damaged. The company agreed to make another one, but wouldn't take the damaged one leaving me with the disposal costs. The second cover was the wrong size. I have no confi... Vis mer
Selskapet har svart
We can’t say enough great things about this company! We sent a request for a new hot tub cover with a question… this was our first replacement cover since purchasing our hot tub. Mike answered our que... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Hot Tub Cover Spot is a leading U.S.-based provider of custom hot tub covers and spa accessories. Since 2008, the company has delivered tens of thousands of spa covers nationwide, and has grown into one of the largest spa cover retailers in the country. Hot Tub Cover Spot serves both residential and commercial markets, offering custom-fit spa covers for standard and oversized hot tub models. A full range of accessories, including cover lifters and caps, is also available through our online store. The company provides a three-year limited warranty on all covers and offers LTL delivery across the continental United States.
Kontaktopplysninger
295 Seven Farms Drive, 29492, Charleston, USA
- support@hottubcoverspot.com
- hottubcoverspot.com
4,3
Enestående
81 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 80 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
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Buy from someone else.
BEWARE THE FINE PRINT...AND BEWARE THEIR INTERPRETATION OF THOSE TERMS...AND BEWARE THAT THEY WONT STAND BEHIND THEIR COMMITMENTS. The week after I placed an order which was accepted by them and charged against my credit card, the President of the firm sent me an email indicating that the price was going to go up by almost 25%. I gave him every opportunity to honor our Purchase Order agreement but he insisted that I pay an extra $80 for "Free Shipping". They ultimately cancelled the order wasting half my day taking measurements, and placing the order. Their business practice is to lure you in and then try to squeeze more out of you.
One of their terms says that their could be an extra charge for homes that are "inaccessible for a tractor-trailer". It does not state that there are additional costs for "remote areas". It does suggest that some remote areas may be inaccesible. Our home and our town is far from being inaccesible for a tractor trailer. Over 3 million visitors and thousands of tractor trailers visit our town every year. Apparently to them, inaccessible means any town that is not convenient for them to ship to.
Rest assured that they will try to respond and say that their terms say that they may charge extra for remote areas. That is not what it says. It says that some remote areas could be examples of inaccessible areas. Read the text for yourself.
6.Most residential addresses are accessible, but locations "which are not accessible by tractor-trailer" may be subject to additional charges. Examples include lanes or alleys too narrow, islands or locations requiring ferry boat transportation, gated communities restricting trucks, remote locations and unpaved roads.
28. mai 2020
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