Great customer care and very helpful! Thankyou for explaining everything to me and my son about the bike parts, my son also really appreciated the experience. Very happy with the bike.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I bought a 2026 Elita step through Ebike and a 2025 Elita Ebike demonstrator. After having spent several hours now on each bike they feel solidly built and are a pleasure to ride. Due to their direc... Vis mer
We bought FLAME and BLAZE for myself and my husband two weeks ago. We went out for family bike riding with my two boys 4y & 7y and rode about 15km along the bike trails in Brisbane. It was nice and sm... Vis mer
Andy is extremely supportive and the service is by far the best I’ve seen. Quality of the ThunderX is great, and fast delivery from original purchase date. Andy went beyond expectations by guiding me... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Horaciobikes is an online bicycle shop based in Brisbane. Fast delivery nationwide and Free local delivery in most Great Brisbane regions. Our bicycles are proudly designed in Australia, fulfilling the outdoor needs of Australians with exceptional quality at unbeatable prices. We use renowned brands for our bicycle parts and undergo professional testing to ensure their quality, making our bicycles suitable for both beginners and experienced riders.
Kontaktopplysninger
Unit 3/22 Central Ct, 4118, Hillcrest, Australia
- info@horaciobikes.com.au
- horaciobikes.com.au
4,9
Enestående
439 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
My son ordered a headlight and rear…
My son ordered a headlight and rear light for his bike. Andy was so helpful in assisting us to choose the right one for what we needed. Fast delivery too and the light is excellent. Thank you again.
Harley and Kayleen
30. april 2026
Great bike
Great bike, great price, great customer service, overall good experience.
Unfortunately, the bike had a small transport scratch, issue was resolved with mutual agreement.
Thanks.
27. mars 2026
Incredible bike for the money
Incredible bike for the money. I bought the Serenio Classic Gates belt drive. Great service.
13. april 2026
After looking at numerous low priced E…
After looking at numerous low priced E bikes I decided to purchase one from this company it had more features than all the others I had one problem ( hence the one less star) the head light failed but was replaced in one hour the staff at Hillcrest were helpful & friendly.
20. april 2026
Super fast delivery and the bike…
Super fast delivery and the bike exceeds my expectations, brilliant value and a quality product. Thank you Horaico bikes!!!
14. april 2026
Fast delivery
Fast delivery. Great price. Easy instructions on utube. Lovely ebike. Smooth ride.
15. april 2026
A very happy customer.
Great service, great price and I love my Horacio E-bike.
I will and have recommended you to others.
12. april 2026
Awesome bike
Awesome bike! Amazing price!
I got this bike for myself but I will need to get another one because my son loved it and keeps hogging it! 🤪 Apparently it is even better than a Fatboy DNA.
13. april 2026
Customer service is exceptional
Customer service is exceptional, went out of their way to answer all of my many questions, and helped customise our bikes at no additional cost to get what we wanted, made the whole experience comfortable and enjoyable , very happy 😊
28. mars 2026
Quick service turnaround
Nearly 2 weeks for delivery from one side of Brisbane to another. However the issue was quickly resolved and the parts are exactly as advised.
2. april 2026
Svar fra Horaciobikes
Dear Client,
Thank you so much for your understanding!
We sincerely apologize once again for the delay caused by the courier service during the busy Easter long weekend. We always aim to go above and beyond for our loyal customers, and we are glad we could provide a satisfactory resolution to make things right.
Thank you for choosing us again, and we look forward to seeing you next time.
Best regards,
The Horaciobikes Team
Very good communication
Very good communication . Left next day from order , Courier was 4 day delivery.
Happy with product, appears high standard, only used for short trip so far
26. mars 2026
while i haven’t ridden the bike yet…
while i haven’t ridden the bike yet since i had no time but i will ride it today, the bike is very nice look wise and the quality of the parts are pretty good too and the tires/rims are huge 😂. The delivery time was pretty good as well, it took around 3 to 6 days to arrive, overall pretty nice and was easy to order online, good website fast checkout etc. “10/10” 👌
1. april 2026
very excellent services
22. mars 2026
Amazing customer service
Awesome response time and tried their hardest to get the product mailed out to me as fast as possible! Excellent customer service!
26. mars 2026
Bikes for myself and my child
Easy to order, website easy to navigate and find what i was after. Bikes easy to put together. Great quality, happy with my purchases
18. mars 2026
Excellent customer service
Excellent customer service. Very knowledgeable and extremely helpful to fit us out correctly. Thankyou, a very good experience.
16. mars 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.