As this is the first property I have rented it was very convenient to have Rachel from Homelet call me and offer their home insurance. She was very informative and led me through the entire process.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I contacted Homelet today with regard to moving house and also to arrange some temporary cover and I spoke with a lovely man called Enoch Biney. What a polite and helpful chap he was!! Very efficient... Vis mer
Very friendly customer service assistant, Ashanti Reid, helped me with setting up my news policy and explained all options and payment options. Ashanti was very empathic and understanding and explaine... Vis mer
Valentin Valeanu was great, took time to explain properly till we understood. Valentin was patient and kind and ansered all our questions.
Informasjon om virksomheten
Skrevet av virksomheten
HomeLet is award-winning: Sunday Times Top 100 Best Companies to Work For employer two years running, Feefo Gold Trusted Service Award winner (based on over 6,000 independent customer reviews) ESTAS Best in Sector Tenant Referencing & Insurance 2019, ESTAS Supplier of the Year 2019, UK Top 50 company for customer service for three years running.
Kontaktopplysninger
Storbritannia
- customer.experience@homelet.co.uk
- homelet.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service from Enoch Biney
Great service from Enoch Biney. It makes such a difference when the advisor on the other end of the phone is friendly, upbeat and just all round pleasant to deal with. Very happy with the service.
Ashanti Reid was both cordial and…
Ashanti Reid was both cordial and professional. The clarity in her accent was a great relief to me.
Courtney Thomson - very helpful and polite.
I spoke to Courtney Thomson to inform her of a new Tenant start date in my rental property. She was extremely helpful and fully answered my questions. She was very patient and courteous as I repeated things back to her to make sure I correctly understood them.
Good customer service
Very helpful and friendly advisor named Enoch Biney, sorted out the policy being changed to my account
Enoch Biney pleasant
Enoch Biney pleasant, helpful and knowledgeable. Thank you
Very satisfied with the services…
Very satisfied with the services provided by Valentin Valeanu. He helped me with every single question or concern I had."
I would like to say how helpful and…
I would like to say how helpful and supportive the team at homelet have been throughout the process. They have made everything so much easier and less stressful, and I really appreciate the support I have received.
I would especially like to mention Ashanti Reid, who was absolutely lovely to speak to. She was bubbly, friendly, very polite and professional, and did an excellent job of keeping me well informed throughout the call. She explained everything clearly and made sure I understood what was happening, which made the whole process feel much easier.
Thank you for the excellent service and support. Ashanti is a real credit to the team, and her positive attitude made a genuine difference to my experience!
Great service
Ashanti was friendly, professional and very helpful in providing the relevant information and ensuring I had what I need for my renewal
Rachel is very helpful and attentive to…
Rachel is very helpful and attentive to explain all the details quickly to renew my policy. I am happy with Homelet.
Rachael Harvey
Rachael Harvey was very friendly, polite and extremely helpful and called me back at my convenience in order for the policy to be correct, approved and paid.
Great service
Great service, very smooth. Adam Key was excellent.
Rachel Harvey was very knowledgeable
Rachel Harvey was very knowledgeable. Everything was explained clearly and was able to understand everything about my policy.
Policy clearly explained & no sales pressure
The customer service agent I spoke with, Thomas Kempson, was very helpful and knowledgeable explaining all options.
There was no pressure to sign up immediately & I was left to consider their policy against other quotes to make my decision.
A massive thankyou to Valentin Valeanu…
A massive thankyou to Valentin Valeanu he explained everything so I understood and made the whole process very easy, the price is amazing for what you get covered for
Brilliant nice jolly man a credit to…
Brilliant nice jolly man a credit to the company thsnk you loadsx
Rachel was very quick and helpful in…
Rachel was very quick and helpful in the renewal of my home insurance.
Rachel Harvey was very helpful and…
Rachel Harvey was very helpful and sorted my renewal in under 5 minutes. Very polite and explained everything very well.
Quick and Easy
Great experience getting insurance for my new rental property. Valentin Valeanu was super helpful, not at all pushy, and clearly explained my options.
Very helpful and friendly thank you…
Very helpful and friendly thank you David for sorting my insurance out.
Rachel Harvey was very helpful and…
Rachel Harvey was very helpful and sorted out my insurance renewal quickly and hassle free
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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