Awful customer service. I just got a snidey reply from Kevin at Hit's customer services. All I was asking was to ensure my purchase is a full physical release. If this is the standard of service H... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Honestly incredible company, easily the best I’ve ever used for games (even better than the old school Play.com!) - Physical pre-orders are ALWAYS delivered for release day, if not a little ear... Vis mer
Two orders in the last week or so and both brilliant as usual. I actually messed up and put the wrong delivery address on one but a quick email and prompt reply sorted the issue straight away. Shop wi... Vis mer
False price/stock advertising. Bought Jedi Survivor on their site on sale only to be told later that they've cancelled the order as they ran out of stock and 'couldn't turn off the option'. Edit -... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Hit: Your Ultimate Destination for Video Games Hit is an independent online retailer based in the UK, offering an extensive range of video games for every platform, from the latest releases to timeless classics. Whether you’re a casual gamer or a competitive enthusiast, we are your go-to destination for everything gaming. With a sharp focus on competitive pricing and exceptional customer service, Hit ensures that you never have to compromise on quality or value. We’re passionate about providing the best possible experience for our customers, delivering the most sought-after titles, accessories, and gaming merchandise directly to your door.
Kontaktopplysninger
1 A P Ellis Road, GL54 2QB, Upper Rissington, Cheltenham, Storbritannia
- shop@hit.co.uk
- hit.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 42 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
ff7 rebirth
Ordered the game ff7 rebirth and it took a few days to come through the post. Great game so far
Fast delivery and exceptional service
To much surprise HIT had FFVII Rebirth deluxe edition in stock of release day. It arrived 24 hours later.
Excellent company
Excellent company, I ordered a game from Hit, as it was the best price available at the time. The website was easy to navigate around and the delivery was very quick after ordering. I wouldn't hesitate to buy from them again, many thanks A+.
Avoid. Avoid. Avoid.
They do not understand consumer laws. Refused refund or redelivery. Wanted me to chase the courier service to find my missing item. Now emailing me because I’ve made a dispute via my bank saying they would have refunded me anyways - even thought the only way they said I could get a refund was if the courier said the item was missing (they claim it was delivered when it wasn’t) - so that was never going to happen.
Poor customer service. Poor delivery. Avoid at all costs!
Disappointed! Pre order non delivery
Ordered ff7 rebirth for pre order on release day. Was worried it wouldn't arrive on time so even emailed customer service to make sure who re assured me it was a day one order and due to be delivered on release day but nothing...
Will not be ordering from here again. Would definitely not recommend if you want you games delivered upon release!
Update 2nd March and still no delivery. Definitely avoid these guys for release day pre orders!
Ordered FFVII rebirth for delivery on…
Ordered FFVII rebirth for delivery on release day been waiting in all day and still haven't received it.
I'm hoping it arrives by tomorrow because it's getting late now so doubt it's going to come today.
Don't use this company for pre orders…
Don't use this company for pre orders they NEVER turn up on release day.
Only place that had any stock and I'm not disappointed...
They were the only retailer that had the FF7 Rebirth Deluxe edition in stock. It had sold out everywhere else.
I hadn't used them before but, decided to take the £100 risk. I just recieved what I ordered, on release day. Well packaged, in perfect condition.
I'm very happy that's why I've ordered…
I'm very happy that's why I've ordered from you again thank you
Item was the best price on the…
Item was the best price on the internet, ordered and it came within a couple of days, job done! Pretty simple really
Very happy with the purchase 😊
A great company the service is…
A great company the service is excellent and there prices are brilliant too highly recommend
Very satisfied
Goods delivered as described, on time and competitively priced.
Elderand
Easy to order prompt service detailed descriptions
Cheaper than Amazon and fast delivery
Effortless purchase
Effortless purchase, game arrived on release day. Would have loved it am delivery, however other than that no complaints. Will use again
Really great service never once had an…
Really great service never once had an issue with hit and would definitely recommend you as a place to go to for games
Delivered on time
Delivered on time. Item value for money. Very competitive prices.
Pre order my game from hit.co.uk
Pre order my game from hit.co.uk. got it way cheaper that any other site. My game arrived on time and I'm really happy with the service. So I pre ordered more games from them. Excellent service would definitely tell anyone to use the site
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








