Hit Anmeldelser 

5 248
•
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Awful customer service. I just got a snidey reply from Kevin at Hit's customer services. All I was asking was to ensure my purchase is a full physical release. If this is the standard of service H... Vis mer

Vurdert til 5 av 5 stjerner

Honestly incredible company, easily the best I’ve ever used for games (even better than the old school Play.com!) - Physical pre-orders are ALWAYS delivered for release day, if not a little ear... Vis mer

Vurdert til 5 av 5 stjerner

Two orders in the last week or so and both brilliant as usual. I actually messed up and put the wrong delivery address on one but a quick email and prompt reply sorted the issue straight away. Shop wi... Vis mer

Vurdert til 1 av 5 stjerner

False price/stock advertising. Bought Jedi Survivor on their site on sale only to be told later that they've cancelled the order as they ran out of stock and 'couldn't turn off the option'. Edit -... Vis mer

Informasjon om virksomheten

  1. Dataspillbutikk

Skrevet av virksomheten

Hit: Your Ultimate Destination for Video Games Hit is an independent online retailer based in the UK, offering an extensive range of video games for every platform, from the latest releases to timeless classics. Whether you’re a casual gamer or a competitive enthusiast, we are your go-to destination for everything gaming. With a sharp focus on competitive pricing and exceptional customer service, Hit ensures that you never have to compromise on quality or value. We’re passionate about providing the best possible experience for our customers, delivering the most sought-after titles, accessories, and gaming merchandise directly to your door.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

5k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 42 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(5 248)

40 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Consistently competitive prices and on-time deliveries

I’ve been shopping with Hit.co.uk for several years including when they were known as Base. They've been my go-to for pre-ordering games in the UK. What stands out is their consistently competitive pricing. I often find games cheaper here than on other sites (including digital-only stores), which is a huge plus.

The delivery is always reliable too. Whenever I pre-order a game, it arrives in time for release day without fail. Knowing I can count on them to get my orders to me when they say they will is nice.

My only criticism is that they usually don't offer SteelBook or special edition variants of new releases. For these, you have to buy elsewhere.

Overall, I’m really happy with the service. Competitive prices, reliable delivery, and no hassle. I highly recommend Hit for any gamer looking for competitive prices and fast, dependable service.

5. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I've been using hit after…

I've been using hit after recommendations from a close friend and now don't use anyone else. Prices are amazing and free delivery. Excellent customer service and prompt communication. I would recommend hit to anyone who games. Keep up the work guys. Amazing

1. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Prompt and reliable as they always were

I wasn't sure if they were still trading so emailed them . They got straight back to me and reassured me they were , so successfully placed an order and thanked them for replying so quickly to me . Within a few mins I had notification to say my order had been packed and should be with me by Monday, I was well pleased , and as always their prices are really good , thank you Hit , another birthday present sorted.

27. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The only store I trust

I’ve used HIT for years so was really disappointed when the site was closed, but I’m really happy they’re back now!

I bought myself Stellar Blade which came in good time, plus preordered Astro Bot which arrived on the day of release!! I’ve also preordered Silent Hill 2 Remake and will continue to buy my games exclusively from HIT as they’re the only place I trust!

Keep up the good work!

6. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I just tried to log onto the hit site…

I just tried to log onto the hit site and have seen that it’s down for now. I have been a customer with base.com and then with hit and they’ve been absolutely fantastic for me, for about 10 years, could be more. The delivery times were always spot on, and the pricing was great. I really felt like my orders counted in Keeping a smaller e-retailer going, so if they have gone into liquidation, I for one will be sorry about that. Fingers crossed they come back soon, I will continue to purchase all my Xbox games via hit!

15. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Please support small businesses!

I’ve been buying from Hit for years now and always been very happy with their service and prices. Their customer service is great and they’re the exact type of company I like to support compared to Amazon or other big chains.

Recently their website is down and after emailing their CS it seems they’re reorganising and hoping to open again in the future. This is such a shame and the exact reason why small businesses need to be supported by consumers.

As a small business owner myself I can relate to the struggles of competing with bigger companies. I hope that Hit comes back soon and I will continue to support them when buying games.

All the best to the team!

22. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

website

just got this:
The website is currently down as we have ceased to trade.

The business is being reorganised and they do hope to be back at some point.

I'm sorry, I cannot provide any further information at present.

21. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

404 Page not found issue

Same here, a great site for games not overly priced. The 404 not found page is worrying as it would be a shame to lose a company like this with great service.

21. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Has Hit.co.uk closed down??!

I've bought several games through these guys, both as Hit and prior to that as Base, and they've always had the best prices and - usually - delivered on time.
When I tried to go on there today though to make another pre-order, I get a '404 Not Found' message... does this mean they've gone out of business, or is it just a temporary tech problem? Really hope it's the latter, because I've got a bunch of pre-orders queued up with them! :-(

20. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Pre-ordered Elden Ring Shadow of the…

Pre-ordered Elden Ring Shadow of the Erdtree CE (£230) as soon as it was listed on the site, just after it was announced. Everything I'd bought with them up to this point, perhaps 10-20 PS5 titles, I had zero issues with so thought this would be identical. Had an email today, approx 2 months after pre-ordering, **1 week before release**, telling me that there's no stock to send me. Whiskey Tango Foxtrot? Stupidly bought a £82 display case for the figure just before being told I was getting sweet fa from them. Will be taking my business elsewhere going forward as it means that, in my head, if I pre-order another item then it might turn up or it might not. I don't expect to get the same item from another retailer this late in the window but I tried with another two retailers anyway (hopium overdose is an understatement!)

I guess Amazon has the power to get stock of everything they sell so I'll be paying them instead of this independent game stores. Which is a shame but, hey ho. I'd much prefer to spend my cash somewhere other than that billion dollar, multinational, tat-bazaar but this kind of treatment leaves me no choice.

I think this company may have made a mistake when they registered their domain. Looks to me like they're missing the letter 'S' out of their url.

14. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Disappointed with Sudden Shipping Changes and Poor Customer Service

I used to buy many games from this seller, but suddenly they stopped shipping to Europe. All my points are gone, my pre-orders were canceled, and I'm very disappointed. I reached out to customer service, and they assured me everything would remain the same after the name change. However, this isn't true, as they still won't ship to me.

14. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Two games in a row that have been…

Two games in a row that have been delayed
I purchased Dragons Dogma 2, and got an email the day before release saying that there was a problem with my order in their warehouse, and that it was going to be delayed. Cool NBD, appreciated the heads up.

I've ordered Eyuiden Chronicles, release date tomorrow, and got another email saying the same thing.

Two issues in a row is interesting

22. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Ordered Rise of the ronin PS5

Ordered Rise of the ronin PS5. got in touch with them yesterday to find out why it still hasn't been dispatched, only to be told their having issues and will dispatch it hopefully on launch day and canceled the order for me even though I didn't ask them to cancel it... plus why didn't they let me know sooner and ask if I wanted it canceled. Bring back Base, HIT are awful.

21. mars 2024
Anmeldelse skrevet uten oppfordring

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