I’ve had an issue with my £299 Hiplok DX1000. I’ve already contacted the company through both Instagram and their website, but unfortunately I haven’t received a reply yet. I’m hoping their custom... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I bought a product advertised as "3 for the price of 2." Be careful, this wording is misleading. The photos show the items in packs of 2, so "3 for the price of 2" naturally reads as 3 items for th... Vis mer
Unreal service, shipped lightning fast, and so in need here in Southern California. Being able to deploy to the frame & rear wheel alone is enough to deter any potential thief. Trust me, I have had... Vis mer
Ich schließe mein E-MTB "fully" mit dem E-DX (zwei Schlösser) ab. Immer wieder staunen meine Kollegen über das Hiplok wie lang und unkompliziert man ein Rad+Rahmen an etwas festes anschließen kann ohn... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Hiplok
Skrevet av virksomheten
At Hiplok, we build quality security and storage trusted by cyclists and sports enthusiasts around the world.
Our passion for innovation is matched by a desire to ensure our locks are as strong as possible for purpose.
We lead with cutting edge materials and work with independent security accreditation houses around the world to meet this commitment.
The result is unique, easy to use, quality products you can trust; whether on a training ride, commuting in the city, or storing your equipment.
Kontaktopplysninger
Arch 5 Court Street Creative Arches, CV31 2DH, Leamington Spa, Storbritannia
- 01926298747
- support@hiplok.com
- hiplok.com
3,9
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907 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Hiplok
Thanks for leaving us a review, we're really happy your happy with your new JAWs!
Svar fra Hiplok
Thanks for contacting us, we're glad to hear you're happy with your new locks!
This is my second hiplock and it looks…
This is my second hiplock and it looks like it will be perfect for trips to the shops etc. Areas of low risk.
21. mars 2024
Svar fra Hiplok
Thanks for leaving us a review, we're so happy you've been loving our locks!
Hiplok pouch.
I have been using Hiplok for a few months now and decided to purchase the pouch to store my d1000 in, primarily as a dust cover when I place it in my bag. I also received a substantial discount, which made the purchase even more worthwhile. I hope they consider creating a similar pouch for the DX1000 when it is released. I highly recommend this product and Hiplok.
22. mars 2024
Svar fra Hiplok
Thanks for leaving us a review, we're so glad to hear that you're happy with your D1000 Carry Pouch. We are currently looking into carrying solutions for the DX1000 as well!
Svar fra Hiplok
Thanks for leaving us a review, we're really happy to hear you were happy with our service and locks!
Practical secure locks
18. mars 2024
Svar fra Hiplok
Thanks for leaving us a review, we're so glad to hear you're happy with your locks!
The D1000 is an impressive peace of…
The D1000 is an impressive peace of hardware. I feel now secure to leave our expensive ebikes in city centers, while we go to visit the city.
The only thing which annoys me, is the frequency of the Hiplok Newsletter, which is not ok by any means and therefore I unsubscribed.
20. mars 2024
Svar fra Hiplok
Thanks for leaving us a review, we're very glad to hear the D1000 is giving you the peace of mind you need! We're sorry for any frustration caused by the newsletter, we'll certainly take this feedback on board.
Never received item!
20. mars 2024
Svar fra Hiplok
Thanks for getting in touch about this; sorry to hear you haven't received your order. Our support team are getting in touch with you ASAP to resolve.
Svar fra Hiplok
Thanks for leaving us a review, we're very happy to hear you've been happy with our service and that your order arrived quickly!
Svar fra Hiplok
Thanks for leaving us a review, we're so glad to hear you're happy with your new products and hope the new lock can give you that much needed peace of mind!
Simple key replacement order
Simple key replacement order based on the key code. The package was here in the states in about a week.
18. mars 2024
Svar fra Hiplok
Thanks for leaving us a review, we're glad to hear you've been happy with our replacement key service and that your order arrived so quickly!
Svar fra Hiplok
Thanks for leaving us a review, we're so happy to hear you're happy with your new products and the delivery!
Great all round :)
12. mars 2024
Svar fra Hiplok
Thanks for leaving us a review, we're so glad to hear you're happy with your order!
Excellent products at good value…
Excellent products at good value prices. Rapid delivery.
11. mars 2024
Svar fra Hiplok
Thanks for leaving us a review, we're really happy to hear your happy with our products and delivery!
Prompt delivery of an excellent product…
Prompt delivery of an excellent product by a company that appears to understand the requirements of the customer. Excellent
11. mars 2024
Svar fra Hiplok
Thanks for leaving us a review, we're glad to hear you're happy with your order. Happy Cycling!
Svar fra Hiplok
Thanks for leaving us a review, we're sorry to hear you haven't received your order. Your order was shipped on 11/03/24 so it's very unusual this hasn't reached you.
After looking at the tracking info, no updates have been provided since the dispatch date indicating that this has likely been lost in transit.
We will send this tracking info across in a separate email for you and details on arranging either a replacement or refund.
Once again, we're very sorry about this issue and any inconvenience it's caused you.
Postage excessive
I had to arrange postage for a couple of keys to a friend in London who was coming down to Australia as the postage for those same keys to Australia was £25!
If you are going to sell internationally please do better. Also the tracking never got updated. Again pointless to offer it if you are not going to keep it updated.
4. mars 2024
Svar fra Hiplok
Thanks for leaving us a review, we're sorry for any disappointment caused by the delivery cost and tracking information.
Currently we use a flat rate delivery cost but this is certainly something we can look into changing going forward.
We'll also look into amended the delivery service, currently small items are sent on a service where an update is only provided by the courier once the parcel has been marked as delivered.
We'll be keeping both these points in mind when looking into future improvements.
Svar fra Hiplok
Thanks for leaving us a review, we're so glad to hear the delivery arrived quickly and that you're happy with your order!
Easy purchase using HipLok's website
Easy purchase using HipLok's website. Delivery was relatively quick, with no surprises.
6. mars 2024
Svar fra Hiplok
Thanks for leaving us a review, we're very glad to hear you were happy with the delivery and we do hope you're loving your new locks!
Carry Pouch for D1000
Prompt delivery, carry pouch for D1000 does the job, as the downside of such a secure lock is, it's fairly big. On balance though - one would rather still have the bike than have it stolen !
5. mars 2024
Svar fra Hiplok
Thanks for leaving us a review and providing your feedback, we're glad to hear your overall happy with your new D1000 and happy this is giving you the peace of mind you need!
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