Hims Australia Anmeldelser 

985
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

The consult call was scheduled quickly which was great, but the male nurse didn't seem educated enough when asked about dosages of the item and didn't really come across friendly. Also as many other... Vis mer

Vurdert til 5 av 5 stjerner

I’m 4 months along the weight loss path . It has been seamless from the phone appointments , the emailing , and finally product delivery . There is continual support , and ideas to manage this treatm... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Over the many years I have been with Pilot I have found they are available when any queries arise. They reply quickly. They are clinically ethical , ie they require updated information from me before... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

So, what made my experience great was the level of support I received when I received an e-mail from Pilot drawing my attention to the fact that my most recent order was going to be shipped to the inc... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Reseptmedisinutsalg på nett
  2. Vektreduksjon

Skrevet av virksomheten

Hims is on a mission to help Australian men feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life. That’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare practitioners to access trusted treatments for hair loss, sexual health, weight loss, and more. Treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

985 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(985)

240 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great work By Nat

After some initial frustration l, Nat sorted my issue and updated me.

Opportunity to escalate out of chat assistance earlier would’ve helpful

25. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

.The support from the very beginning…

.The support from the very beginning and throughout the journey was outstanding. Clear communication, professional service, and a fantastic overall experience. Highly recommend Pilot.

24. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Everything has been easy

Everything has been easy from start to current. My products arrive on time and all emails have been advessed efficeinetly and in a frienldy manner.

20. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Easy process

Easy process, helpful supportive staff. I like that the support is available whenever you need it without being inundated with emails and requests for constant updates.

19. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Terrible Customer Service

Terrible experience with Pilot. My shipment has been significantly delayed (over 2 weeks), and it’s obvious they now have a reliance on AI for first level customer service which is causing slower response times.

Once you do get a response from Customer Service, every response is vague "we’re checking with the pharmacy" without any actual substance or follow-up

16. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Hims Australia

Hi Chris,

I am really sorry to hear about your experience.

I completely understand how frustrating that must have been. When you’re waiting on a shipment, particularly medication, you deserve timely responses and transparent communication.

I also hear your concerns about the quality of support you received. Feeling like you’re not being properly supported or kept informed can be incredibly disappointing, and I’m genuinely sorry that this has been your experience. That’s not the standard we aim to provide.

Please know that your feedback has been taken seriously. A member of our escalations team will reach out to you today.

I genuinely appreciate your honesty — it helps us improve and ensure we’re delivering the level of care our patients expect.

Warm regards,
Ielle from The Pilot Team

Vurdert til 5 av 5 stjerner

I am feeling great…

I'm getting really good results and I'm not even feeling hungry. The pilot team is available if I require any help at anytime.

12. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Love it

Love it, too early to tell if it’s working yet

10. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Hims Australia

Thanks for the review! We have it goes well. Please reach out if you need any support with the treatment.

Vurdert til 5 av 5 stjerner

No hesitation to recommend!

I had a terrible experience with a different provider, and I felt a bit nervous about the whole experience of going with someone new. However, I cannot speak highly enough of Pilot; they’ve exceeded my expectations. Deliveries always on time, super responsive customer service team, and really easy to make appointments.

9. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Hims Australia

Hi Carla,

Thank you so much for your review!
It's great to hear that you're finding convenience in the service.

All the best,
Moiz
Pilot Team

Vurdert til 5 av 5 stjerner

So far I've lost 14 kg and 14 cm off my…

So far I've lost 14 kg and 14 cm off my waist after 10 months on the program. I'm wrapped with the much healthier me. The program has been well suited to me and the support is great.

9. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Hims Australia

Hi Belinda,

Wow that's amazing. Wonderful to hear that the weight program has helped. Kudos to you for all the hard work that goes along with the results!

All the best,
Moiz
Pilot Team

Vurdert til 5 av 5 stjerner

It works

It works. I've lost 13kg in 6 months. I've always had trouble with my weight but this very effective.
The only thing is,
it is expensive and I may have to stop.
Team from Pilot are always there to answer any questions or help with any dramas.
If, like me you have had trouble losing weight, give it a go.

1. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Pilots the best what more can I say 😀

Pilots the best what more can I say 😀

4. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Hims Australia

Thanks so much for the 5 stars, we really appreciate you taking the time to leave this review.

Glad to have you with Pilot 😀

Vurdert til 5 av 5 stjerner

excellent customer service 10/10

I was so happy with the level of service I just got over the last week - the customer service team helped me remedy an order and got things back on track. Thank you team

3. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Hims Australia

Thanks so much for the review, we really appreciate it.

Glad to hear the team could get everything sorted and back on track for you. We’ll be sure to pass this on to them!
Cheers,
Moiz
Pilot Team

Vurdert til 5 av 5 stjerner

Working product with real results.

Working product and real results. Easy, customer-friendly platform. Quick response to queries and excellent communication.

3. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Hims Australia

Hi Oxana, thanks for taking the time to leave this review, we really appreciate it.

Great to hear you’ve found the platform easy to use and the communication helpful. We’re glad to have you with Pilot.
All the best
Moiz
Pilot Team

Vurdert til 5 av 5 stjerner

Great service. Good price.

Amazing. Easy. Professional. It doesn't feel like you are being robbed like most doctors visits.

3. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Hims Australia

Thanks for taking the time to leave us this review, we’re really glad you’ve found the experience easy and professional.

Feel free to reach out to us anytime for support.
Best,
Moiz
Pilot Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv