I lost a lot of weight which was my main objective of course. What impressed me was that the process was authentic. The doctors and support teams were very interested in ensuring I was doing it proper... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Initially unhappy customer but the team has really come thru and fixed all my concerns regarding cancellation of subscription and refund. I thank engine got their efforts and taking time to fix the pr... Vis mer
Selskapet har svart
Good medical online site for information and advice and prescriptions. Important to discuss issues with HCPs online and by phone before initiating any treatment. However, also important to keep your G... Vis mer
Selskapet har svart
Arcie was excellent at following up, doing what they said they would do and being helpful and accountable while resolving my problem. They are a real asset to the Moshy team!
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Australia's first end-to-end, entirely digital healthcare platform for prescribing and delivering medicines direct to consumers (partnering with doctors, nurses and pharmacists)
Kontaktopplysninger
Level 2, 25 Cooper Street, 2010, Surry Hills, Australia
- hello@getmosh.com
- getmosh.com.au
4,4
Enestående
3k anmeldelser
Har svart på 80 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Herman was very helpful in sorting out…
Herman was very helpful in sorting out my issue.
17. april 2026
Anmeldelse skrevet uten oppfordring
Ease of access
Ease of access,
No judgement
Delivered to your door
13. april 2026
Anmeldelse skrevet uten oppfordring
Great customer service I received from…
Great customer service I received from Sheila May! Outstanding 5 Stars
17. april 2026
Anmeldelse skrevet uten oppfordring
Jeff was very friendly and provides…
Jeff was very friendly and provides prompt service
15. april 2026
Anmeldelse skrevet uten oppfordring
Quick refund and great service.
Quick refund and service.
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mosh
Hi John, thanks for leaving this review. Its nice to see our team actioned this quickly for you.
Thanks again, Alex - Mosh team
Greta follow up…a few hiccups…however…
Greta follow up…a few hiccups…however the result was great…thank you.
Regards mm
12. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mosh
Hi Michael, thanks very much for this review. Sorry to see there were a few hiccups, but its pleasing to see the result was great. Hopefully all smooth sailing from here, but reach out anytime and our team will do their best.
Thanks, Alex - Mosh team
Lost weight and learnt stuff…
I lost a lot of weight which was my main objective of course. What impressed me was that the process was authentic. The doctors and support teams were very interested in ensuring I was doing it properly and learning about healthy eating habits. I found this to be a supportive and medically balanced program.
12. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mosh
Hi Joanne, thanks a lot for this terrific review, its great to see our teams were able to support you and help toward your goals. We'll do our best to maintain high standards.
Thanks again, Alex - Mosh team
Customer service by Jeffrey was…
Customer service by Jeffrey was fantastic. Very helpful and kind.
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mosh
Hi Nikki, thanks for this fantastic review. We know Jeff is a legend, so its great to see you agree. Thanks very much.
Alex - Mosh team
Very professional
Ver professional, quick responsiveness, very easy to work with - I specifically worked with Dr Yang Hu - extremely professional and friendly - will use again.
11. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mosh
Hi Justin, its great to see Dr Yang was professional and friendly, this is definitely our goal. We'll do our best to keep it up.
Thanks, Alex - Mosh team
Svar fra Mosh
Hi Paul, thanks for this fantastic review. We really appreciate it, and will do our best to keep standards high!
Thanks, Alex - Mosh team
Quick and genuinely helpful
Quick and genuinely helpful. What every customer wants!
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mosh
Hi Jo, thanks very much for this fantastic review. We really appreciate it. Being both fast and genuinely helpful are our goals so its great to see!
Thanks again, Alex - Mosh team
I am very happy with the whole process. From the enquiry to the delivery of the product and beyond.
Lovely helpful people and guidance.
1. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mosh
Hi Bette, it is great to see this review. Thank you so much. We'll continue to do our best to provide a great service & process.
Thanks again, Alex - Mosh team
Costumer service is outstanding
Costumer service is outstanding
8. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mosh
Hi Brian, we are really proud of the hard work our team does, and it is great to see it reflected in your awesome review. Thank you! We'll do our best to keep standards high, and support all of our patients to hit their goals.
Thanks, Alex - Mosh team
good service with feedback
7. april 2026
Svar fra Mosh
Hi Glen, thanks so much for this great review. We really appreciate it.
Thanks, Alex - Mosh team
Very attentive and quick to follow up…
Very attentive and quick to follow up and reply
1. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mosh
Hi Katarina, thanks so much for this great review. Its great to see the team are attentive and quick, this is one of our goals. Thanks for being part of the Mosh community.
Thanks, Alex - Mosh team
It seems I’m made of money & they can…
It seems I’m made of money & they can just debit money from my bank account as they please. I already had a subscription in place & they go ahead & arrange a second one for no reason so now I’m $900 out of pocket with no supply because they can’t communicate with each other or read notes on a file!!! I’m so furious & utterly disappointed in the lack or professionalism & customer support. If you are thinking of using this service - I recommend NOT TO…..So so unprofessional & one whopping big con.
7. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mosh
Hi Belinda, I am really very sorry to read of your experience here. It sounds like something has gone terribly wrong, and out of the norm. I would love to look into this and make it right for you today. Please do respond to our request for your info so I can dig into the issue and resolve.
Thanks, Alex - Mosh team
Good old fashioned customer service Reliable down to earth so easy to…
Reliable down to earth so easy to communicate and trustworthy.
6. april 2026
Svar fra Mosh
Hi Rodney, thanks so much for this fantastic review. Its great to see you pointed out the old fashioned down to earth support. This is something we actively work on. Please reach out anytime and we'll do our best.
Thanks, Alex - Mosh team
Svar fra Mosh
Hi Kevin, thanks so much for this terrific review. Hair regrowth is what its all about. We'll always do our best, so reach out anytime.
Thanks, Alex - Mosh team
I made a mistake
I made a mistake - everything was corrected speedily :)
4. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mosh
Hi Dimitri, thanks so much for this awesome review. Everyone makes mistakes, its on how we respond to them that makes the difference, and I'm glad our team were able to help.
Thanks, Alex - Mosh team
Updated review. Thanks for helping out!
Initially unhappy customer but the team has really come thru and fixed all my concerns regarding cancellation of subscription and refund. I thank engine got their efforts and taking time to fix the problem. Awesome response I have to say! Thank you again!
4. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mosh
Hi Chris, we are really delighted to see this. Thanks for your patience with us, and for letting our team make this right for you. Thanks again, Alex - Mosh team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.