HeySmile Anmeldelser 

1 149
•
TrustScore 3.5 av 5

3,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I have had a terrible experience with HeySmile. I placed an order over a week ago with priority 1-2 day shipping so that I would be able to complete the full course before an event that is now in 3 d... Vis mer

Vurdert til 5 av 5 stjerner

Being an ex smoker who loves red wine, tea and coffee I was becoming concerned about the discolouration of my teeth. Since using HeySmile teeth whitening strips over the last few weeks there is defi... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I bought the full Hey Smile kit hoping it would make a real difference to my teeth. I used everything as instructed: the strips, the charcoal powder, and followed all the steps properly. After fini... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I'm surprised that it's worth for my teeth not yet Holywood smile because my teeth need more care and time. My work colleague ask what's happening with smile it's brighter answer order Hey Sm... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Kosmetikk

Skrevet av virksomheten

HeySmile™ Official | The Future Of Teeth Whitening


Kontaktopplysninger

3,3

Middels

TrustScore 3.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 4 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,3

Alle anmeldelser

(1 149)

32 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

Could be better..

The product is neatly packaged. Delivery took some time but so happy it’s arrived. It’s day 2 and I can see a slight difference but nothing drastic however I have hope! There are no instructions within the box and had to look it up online. It suggests 0.75ml top and bottom however the syringes doesn’t show you how much to dispense and it only indicates 1,2 & 3 ml which would be beneficial if it was more specific.

6. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Good product so far

So far I’ve only used the whitening kit 3 times, so it’s a bit early to assess the results (hence only 4 stars- will change to 5 if happy with the final result). But it’s been easy and pleasant to use and there’s no sensitivity or discomfort so far.

6. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Teeth whitening strips…

I bought some teeth whitening strips from HEYSMILE recently, and they have been great. Really simple to apply, and after a couple of applications, teeth look whiter already!

1. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Love using HEYSMILE kit

Love using HEYSMILE kit. Can see a difference already. Doesn’t have any funny after taste and is very easy to do!

3. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor customer service

Paid for fast track delivery (supposed to arrive within 1-2 days), didn’t hear anything for a week not even a confirmation email. It took 2 weeks for it to arrive. No correspondence from the company at all, you would expect them to at least refund the delivery charge however my email was ignored

1. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Item not received after 2 weeks

Ordered 2 weeks ago and paid for 48 hour tracked delivery. Company emailed on 22 August to say it had been dispatched but the Royal Mail tracking system says that they are yet to receive it. No response to my emails. Don't waste your money.

15. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Slow delivery

Slow delivery. 2-4 days it said but took 3 weeks. Customer service didn’t bother emailing back

21. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Same as other reviews, nothing received and no response on enquiry.

Paid for 'express delivery' today is the last day for delivery and order just shows as 'order received'. As per other reviews no response from them regarding delivery enquiry. Shame really, will have to initiate a charge back if no response, so frustrating when you pay extra for a quick delivery.

Updated - one week on, I have had a response from HeySmile, order was dispatched apparently yesterday (one week after ordering). Tracking info from Royal Mail says they are still yet to receive it. HeySmile have advised they have refunded the delivery charge but this will take up to ten days, what will arrive first, the item ordered or the delivery charge refund, place your bets! Perhaps neither at this rate.

22. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til HeySmile

Svar fra HeySmile

Hi Robert, thank you for your patience. I’ve checked your order and can confirm that your delivery fee has already been refunded. Your order is currently in transit with our courier, and you should receive tracking updates shortly.

We’re sorry for the delay and the frustration caused — we’ll make sure you’re kept updated until the order is delivered.

Best regards,
James - HeySmile Team

Vurdert til 1 av 5 stjerner

Ordered on 18th its stuck on royalmail…

Ordered on 18th its stuck on royalmail website

18. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til HeySmile

Svar fra HeySmile

Hi Chani,

We’re very sorry to hear about your experience and the frustration this has caused. We’re currently experiencing unexpected shipping delays with Royal Mail, which is unfortunately affecting some of our orders, including yours. Your order was dispatched, but we understand it has not moved forward in tracking as it should.

Our team is working closely with Royal Mail to resolve these delays and we will also follow up with you directly by email to provide an update and next steps. We completely understand your concern and we want to make this right for you as quickly as possible.

Thank you for your patience and understanding while we sort this out.

Best regards,
James - HeySmile Team

Vurdert til 4 av 5 stjerner

Delay in sending item

I hadn't received my order placed on 17th August. Order tracking states sent to Royal Mail but nothing further. I thought this was a scam but after having the response below to my Trustpilot review on the
27th August I had an email from Royal Mail to advise they had my order. I received it today 28th August. Thanks for the response below. 4 stars due to the delay and no communication to advise of this.

24. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til HeySmile

Svar fra HeySmile

Hi Kim,

We’re very sorry to hear about your experience and the frustration this has caused. We’re currently experiencing unexpected shipping delays with Royal Mail, which is unfortunately affecting some of our orders, including yours. Please be assured this is not a scam — your order was dispatched, but we understand it has not moved forward in tracking as it should.

Our team is working closely with Royal Mail to resolve these delays and we will also follow up with you directly by email to provide an update and next steps. We completely understand your concern and we want to make this right for you as quickly as possible.

Thank you for your patience and understanding while we sort this out.

Best regards,
James - HeySmile Team

Vurdert til 1 av 5 stjerner

NO COMMUNICATION AND NO ITEMS

Ordered my items 2 weeks ago and haven’t even received any updates on them, not getting any replies back on my emails and the tracking doesn’t say anything at all. No updates whatsoever.
🚨 SCAM 🚨

7. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til HeySmile

Svar fra HeySmile

Hi Ben,

We’re very sorry to hear about your experience and the frustration this has caused. We’re currently experiencing unexpected shipping delays with Royal Mail, which is unfortunately affecting some of our orders, including yours. Your order was dispatched, but we understand it has not moved forward in tracking as it should.

Our team is working closely with Royal Mail to resolve these delays and we will also follow up with you directly by email to provide an update and next steps. We completely understand your concern and we want to make this right for you as quickly as possible.

Thank you for your patience and understanding while we sort this out.

Best regards,
James - HeySmile Team

Vurdert til 1 av 5 stjerner

Possible scam

Received a confirmation email but no further update on my order despite advertising 2-4 delivery. My order was placed over a week ago and I have had no response to emails.

13. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til HeySmile

Svar fra HeySmile

Hi H Butler,

We would like to apologise for the delays you had experienced. I can confirm your order has been delivered and we will ensure this does not happen again.

Best regards,
James - HeySmile Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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