Whites Beaconsfield Anmeldelser 3 837

TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Item I ordered (Mint Toothpaste) hadn’t arrived as expected, so got in touch with Whites Beaconsfield and spoke with Alex who advised that said item appears to have been lost in the post. Alex, quickl... Vis mer

Vurdert til 1 av 5 stjerner

Not a fan. Have used big brand whitening strips before so have something to compare with. Do not stick well (even on dry teeth) The residue left behind is disgusting, There is so much of it !... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Absolutely love this company and it's products. I was told about them by a friend who was equally as loyal a customer as I am now. Love the prices and results their products provide. My dentist has co... Vis mer

Vurdert til 5 av 5 stjerner

Cannot express how chuffed I am with these after using just ONE strip so far!! Ive always had yellow sharpy teeth and this has even lifted them after 1 use!! Couldn't be happier!! Can't wait to s... Vis mer

Informasjon om virksomheten

  1. Tannlege

Skrevet av virksomheten

The UK's Top-Rated Non-Peroxide Home Teeth Whitening Products!


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

4k anmeldelser

5 stjerner
4 stjerner
3 stjerner
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1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

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Vurdert til 1 av 5 stjerner

Product and customer service bad.

Not a fan. Have used big brand whitening strips before so have something to compare with.
Do not stick well (even on dry teeth)
The residue left behind is disgusting, There is so much of it ! never had this before with other brands.
And lastly they dont work. Save your money. My teeth were actually whiter before I started.
Customer service just as bad.
I bought a double pack. They won't even refund the 2nd unopened that I am willing to send back !!
Awful.

21. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Whites Beaconsfield

Hi Rebecca, we’re sorry to hear this and that your experience didn’t meet expectations. The residue you mentioned is simply leftover whitening gel and can be easily brushed away after use. Our strips are designed to be used as a full 14 day treatment, with results building gradually over the course. We’re also sorry to hear you were unhappy with the service you received. Please email us at support@whitesbeaconsfield.co.uk with your order details, as we’d really appreciate the chance to look into this for you and help put things right.

Vurdert til 5 av 5 stjerner

Excellent Customer Service - Alex!

Item I ordered (Mint Toothpaste) hadn’t arrived as expected, so got in touch with Whites Beaconsfield and spoke with Alex who advised that said item appears to have been lost in the post. Alex, quickly re-ordered the item at no additional cost and I received a few days ago. Thanks Alex for your time and courtesy!

26. mars 2026
Vurdert til 2 av 5 stjerner

Defective product and they ignore consumer rights

I purchased teeth whitening strips, but the product was defective and terrible quality. After one use, it provided zero whitening effect, irritated my teeth, and left behind a thick, stubborn layer of glue that was incredibly difficult to remove.

When I contacted customer service to report the faulty product, they point-blank refused a refund. They claimed their policy doesn't allow returns on "opened or used" items. I specifically invoked my short-term right to reject defective goods under the Consumer Rights Act 2015, but they completely ignored it and just repeated their script.

It is literally impossible to discover a product is defective without opening and trying it. A company's internal returns policy does not override UK statutory law. It was only £8.55, so it's not worth the hassle of a bank chargeback, but I strongly advise avoiding this company. Poor products and terrible customer service.

2. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Whites Beaconsfield

Hi Jamie,

Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience left you feeling disappointed, particularly in how your concerns were handled.

We’d like to provide some additional context about the product. Our whitening strips are designed to deliver the best visible results when used consistently over the full 14-day course, as the effect builds gradually. After a single application, it’s normal not to see the final intended result.

The gel residue left on the teeth after use is also an expected part of the process and indicates the active ingredients are working as intended. For the best experience, we recommend brushing your teeth after use to remove any remaining residue. As our strips use a non-peroxide formula, they are designed to be a gentler option, so we’re sorry to hear you experienced sensitivity.

We also apologise that we fell short in how we communicated with you. We recognise it’s our responsibility to clearly explain product use, listen carefully, and ensure our customers feel supported. From your feedback, it’s clear we could have done better—particularly in explaining the treatment, aftercare, and responding with greater empathy rather than relying on policy-led responses.

We truly appreciate you bringing this to our attention. Your feedback is helping us improve how we communicate and support our customers moving forward.

Best regards,
Customer Care Team

Vurdert til 5 av 5 stjerner

Great products that work! 🍓

Great products that work! Very happy with everything that I’ve ordered that consistently give me good results. Im loving the wider product range too! Highly recommend Whites Beaconsfield ⭐️⭐️⭐️⭐️⭐️

26. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Easy to use

Easy to use, fast delivery great product with no harmful chemicals. I saw results straight away! Teeth are gleaming what’s not to love?

20. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

My husband ordered toothpaste for us…

My husband ordered toothpaste for us and we received an empty box. He emailed them to tell them what happened and they said it was packed correctly, which it definitely wasn't as there was no toothpaste in the packaging also the box we received had no depth to it the toothpaste would not fit in it. Customer Service is non existent. If I could give a zero for customer service I would. Will never buy their products again.

28. mars 2026
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Svar fra Whites Beaconsfield

Hi Claire,

Thank you for your review. We’ve now looked into this with our senior team and can confirm that an error occurred during packing on this occasion.

While we do carry out checks on all reports like this, it’s clear that in this instance we did not get it right. We appreciate you raising it with us.

A full refund has been processed, and our customer service team will follow up on your open ticket to confirm the details.

Vurdert til 5 av 5 stjerner

Whites Beaconsfield Teeth Whitening Products

Whites Beaconsfield have a wide range of products to choose from and each one has always delivered on its promise to help enhance the appearance of the teeth.

I regularly use the teeth whitening strips, toothpaste and their new water flosser product.

I recommend this company. Good price, great product and helps lift your spirits and appearance.

18. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The only Whitening Products I’ll Use Again

I could not be more impressed with the Whites Beaconsfield whitening products. I bought them on TikTok Shop and they did not disappoint. My teeth haven’t looked this good since I got them professionally whitened years ago. Couldn’t recommend enough!

11. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Don’t waste your money or listen to the…

Don’t waste your money or listen to the hype. Worst whitening strips I’ve ever used. They don’t stick, and leaves a horrible residue in your mouth.

1. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Whites Beaconsfield

Hi,

Thanks for sharing your feedback, we're really sorry to hear the strips didn’t meet your expectations.

The residue you noticed is completely normal and is just leftover whitening gel from the strips, and brushing your teeth afterwards will remove it. For best results, we recommend applying the strips to dry teeth, as this helps them adhere more effectively.

We’d really like the opportunity to help and make this right for you. Please feel free to email us at support@whitesbeaconsfield.co.uk with your order details and our team will be happy to assist.

Best regards,
The Whites Beaconsfield Team

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