Customer service is top tier. Ive never had a problem receiving an answer or solution to any situation promptly... Simply reach out for anything questions, order adjustment, or information on products... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I had made an error in order and emailed about a change before the order processing was done, thankfully Kristine emailed me back within 5 mins to let me know the changes had been made just in time.... Vis mer
The new "mix" calculator is a great addition to an already great company with great products. Gave it a try last night and it makes figuring the perfect ratios for this aging body. The ability to ca... Vis mer
Such a great customer service - they gave me a discount without any problem as i was buying their capsule machine. Looking forward to use it for this season <3 I had a great recommendation from a f... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At Herb Affair, we believe that the best supplements start with the best ingredients. That’s why we provide premium, organic herbs, empty capsules, and capsule-filling machines—so you can create your own supplements with complete control and confidence. Our herbs are USDA Organic Certified, non-GMO, and third-party tested to ensure purity, potency, and safety. We carefully source from ethical suppliers who prioritize sustainability and quality, so you get only the cleanest, most effective botanicals. We’re more than just a store—we’re a community of DIY wellness enthusiasts who value transparency and trust. Whether you’re looking to fill your own capsules, craft herbal remedies, or take charge of your health naturally, we’re here to make it simple, affordable, and accessible. With fast shipping, top-notch customer service, and a 30-day satisfaction guarantee, we’re committed to providing an exceptional shopping experience. Thousands of customers trust Herb Affair to support their wellness journey—because what you put in your body matters. Visit us at HerbAffair.com and experience the difference!
Kontaktopplysninger
P.O.Box 2417, 60078-2417, Palatine, IL, USA
- 1-866-445-9040
- help@herbaffair.com
- herbaffair.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Kristine at Herb Affair is the best!
Kristine has been so very helpful and all of my interactions with Herb Affair have been positive and have led me to good solutions. Thank you so much for being a responsive and helpful company with a great product!
Herb Affair was great to work with.
I had issues at first with getting the pay site to take my discount code. I sent an email and Kristine was very quick to reply and to help me with the discount code to work. Very pleasant to work with and she made sure I was taken care of. I can’t wait to start making my own supplements.
I purchased both the filler and…
I purchased both the filler and capsules. The quality is great and exceeded expectations. Customer service is superb and super responsive! I love my purchase and gladly write this review. One note: If you’re using a Size 000 Capsule-It filler, you’ll need to use Size 000 capsules for the best fit. Thanks for a great experience Herb Affair, I’m going to look into buying supplements from you. Thanks again!
Thanks Kristine!
Kristine was helpful and listenened to my concern. She was quick to respond also. I really like the products from Herb Affair so far and customer service seems to be top notch. Thanks for the help!
Great Service!
The support was quick and very helpful helped me resolve my issues and sent the product quickly.
I love the capsule It.
I love the capsule It. It makes it so easy to make the capsules. It's nice to know exactly what's in my capsules.
I've been using it for over a year now.
I enjoy all the herbal powders also.
Kristine handled my issue very quickly…
Kristine handled my issue very quickly and without any
problems. She was great!
Kristine was great!
Kristine was helpful and patient with me in solving my problem. I’m very happy with the service I received!
🌟🌟🌟🌟🌟
🌟🌟🌟🌟🌟
I had a fantastic experience with Herb Affair! My order was unexpectedly out of stock, but Kristine from customer service jumped in and resolved the issue promptly. She was kind, professional, and incredibly efficient. Thanks to her, everything was sorted quickly and smoothly. I’m very impressed with the support and will be shopping here again!
easy and convenient
this is my first time encapsulating something, and the process was easy. I read the instructions while watching the youtube tutorial and got it on my first go around, I was able to do it again with no issues. I've already recommended this brand to other friends trying to do the same thing! I couldn't find many 3rd party reviews for the site so wanted to contribute
My order specs were incorrect and I…
My order specs were incorrect and I needed to have it changed before my item shipped. They were quickly on it and changed the order in a timely manner. Well done!
The customer service is fantastic
The customer service is fantastic. There was a problem with one of their products that I made them aware of and they were on it quickly. I did not expect anything to be replaced, I just wanted them to be aware and they went beyond that by replacing what I had used and then some! This company stands by what they say by doing everything possible to give you a great product and great service!
It was super easy to get help
It was super easy to get help; Kristine was very quick and responsive.
Customer service 👌
It was easy to get in contact with Herb Affair and they answer their emails in a timely manner!!!
Contacted help at Herb Affair
I had purchased the capsule-it filler in November 2024, have not been able to use it, yet. In June of 2025 I got my capsule-it filler out but I don't have the ebooks that I was to have gotten after my purchase. I reached out to Herb Affair, showing when and what I had purchased, less than thirty minutes and I had a response from Kristine at Herb Affair. She was very polite and helped me.
I am amazed at how this business pays attention to there help desk (email) and responds so quickly. You just don't find that anymore.
Thank you Herb Affair and Thank You Kristine.
Customer service good
Kristine responded to my inquiry right away and provided the details of my shipment. That is great customer service!
I ordered from company and shipment was…
I ordered from company and shipment was delivered in a very timely manner. Thank you so much. I have not had the chance to use the product, but sure it will be great!
Thank you
A great product!
If you are like me and take a lot of herbal supplements, you know how costly that can be. Buying the powered herbs in bulk is much cheaper, but most medicinal herbs taste really bad :-b The answer is to use capsules, but that is messy and VERY time consuming. This easy-to-use device reduces this hours-long chore into about a 20 to 30 minute process to get 100 capsules!
But wait, there's more: When you're done, toss the Capsule-It into the dishwasher and it's ready for reuse.
Be aware, you have to order based on the size of capsules you use. I got one for size 000, and I'm about to order one for size 0.
Great customer service
Great customer service. I ordered the wrong capsule size and after emailing them they changed my order within a few hours.
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