Hemper Anmeldelser 

Hemper will always be my go to recommendation for quality goods and AMAZING costumer service. Couldn’t receive the product I purchased but hemper support immediately contacted me to resolve the issue. Best subscription service you’ll ever treat yourself to for its price, appreciation you hemper.co and keep doing what you do!

After a week with no response they offer me $20 in store credit for $29 in items they never shipped to me, because I didn’t not purchase the additional $10 in shipping insurance. To be clear my package was not lost or damaged in shipping, the wrong items were put into the box. I point this out. They offer to email me a return shipping label for the incorrect items and as soon as they receive those items they will send out my stuff. Hopefully my return package makes it there. This is not a good way to run a business, especially when the issue was clearly on their end.

I know that hamper is a very well trusted and worth a visit site. I know that they will reassure me and send me another glass piece and I’m sure that this company. Trust pilot is also trustable since they work with Hemper.

I ordered something back in may, for a birthday gift, it’s the end of August never received anything

My package was out for delivery at my local post office then got sent back to the distribution center did you have a problem with the package or address.

whenever i received the theme box, the banger was broken off the buvket and i did not receive the theme sticker

I loved all the boxes I received from hemper and am sad to end my subscription for the time being. But I am sure I will be returning sooner than later

I am being sent a box that I did not order.I sent an email refusing the order several days ago after I got an email telling me I had ordered a box.I did not order nor do I want this box!

I didn’t like the fact that I ordered one item and a totally different item was sent. And this isn’t the first time it has happened. I ordered the same item the previous month Jun 2023 and I was told it wasn’t what I ordered. I’m considering not to order from Hemper again because nothing could be done no discount

9ne item was broken, but customer service responded promptly.

A bong I ordered came defective, and I blatantly stated that in my email with customer service. Their response was "Oh, looks like it was damaged in shipping." They had me fill out a claim with Route, who don't have a functioning email posted on their claim system and never sent me a confirmation email. With no word from them and no confirmation I reached back out to customer service. Now by this time the bong is out of stock again, which I had been waiting for it to come in to stock. Your reminder emails never made it to me, I ended up checking the site randomly and saw it in stock. So, while customer service had me running in circles, the bong is out of stock again. This is just horrible handling of this situation, I honestly never want to order anything with you again after this.

I am a medical marijuana card holder since 2010. I'm in a drug and alcohol program due to CPS and cannot use THC for my medical condition. I did a ton of research for CBD products without THC and found this website. I ordered a CBD cart
I will keep you updated on wether there is or isn't THC in this product with the random drug testing I do weekly. I will be open and honest with the results from the testing and my personal experience with the product

God cool box and can't wait to use got help I needed

I wanted to know when I was going to get my package and I was told that I was going to get a tracking number I waited patiently and everything came to me like I was told thank you so much for being patient with me it really means a lot to me again thank you and goodbye

I was never contacted about issue. I'm being shipped product I did not request. I have image of my log in showing cancelled months ago

I love Hemper, your Custer service is outstanding along with your products!

I’ve been waiting on an order I placed over a month ago. My delivery was just shipped yesterday but not even all items have been shipped. I wanted to support but now, I’m anxious and a tad angry! I will say…Sienna was very kind in letting me know what was going on and their sense of urgency in getting these items to me. It’s just…an unfortunate situation so far.

High everyone
Wanted to let you know, the customer service rep I spoke with was knowledgeable about my order, the process of discovering what went wrong and how to fix it.
I was impressed with the lack of resistance. I thought I'd have to argue about the issue. It was refreshing to have a rep believe what I was saying.
Thank you for resolving my problem Hemper. I am a return customer for sure.