HeMed Anmeldelser 106

enabled me to get control over my weight. 2 months later and i already feel more confident gng outside. almost 7kg down already. thank you HeMed!

Absolutely disgusting service and support. Declining refund following medical assessment. Where is shared information prior having full payment taken. Then being informed that I’d not read small print that I absolutely had. Very unclear. Go elsewhere if at all possible. Completely there to rip you off. Also following blood test result. Although ok. I took to my gp. Who re took them white a completely different reading.

Felt like a scam. I'd stay away from them personally. Hooked me into paying £79. Will not accept include email addresses as a support email and also only told me after they took the money that they want to do a video call as part of the blood collection process. not shared I advance. when I asked to cancel. told me they will only give me £20 back even although I dont have anything and have not been sent anything. STAY WELL AWAY FROMTHEM

Well so far so good! Weight coming off and feeling better all round. No side effects and still eating delicious meals. Continued support is so helpful. So pleased!

The support I've received so far is brilliant. I moved from buying Mounjaro from online pharmacy's with little interest in my wellbeing. As long as I was making the required legal restrictions they were happy to take ny money. With the price increase I decided to switch to Hemed. My girlfriend was using the shemed site and gave me the referral.
Very impressive, especially the blood test with detailed results.

The experience so far has been 1st class.
IVe impressed with the continuing support.

Just hit over a month with HeMed. Following up to my pervious review, I am still happy with the service provided. The refill process was straight forward and the new pen arrived before my first one ran out so there was no delay in my treatment, which was great. Overall, I remain content with HeMed.

I've been with HeMed for 6months and lost 3stone and have loved it! Unfortunately due to eli lilly raising the price of mounjaro it has made it unaffordable so I've made the decision to switch to wegovy and move provider as it's much cheaper elsewhere

Brilliant company, extremely helpful, speedy delivery

Very happy with the transition from SheMed to HeMed. Change from Mounjaro to Wegovy due to price increase. 1.5 stone off in7 weeks so far. Hopefully this continues with Wegovy.

Im happy with HeMed for now as im only 1 month in and im getting results, the check in each week makes it easy and the wait time on the app to speak to a consultant is seconds, so im very happy with things at the moment. My one gripe is only with the Greedy Drug people how have now forced me and many others to swap the medication i was on

I paid £99 for the HeMed Weight Loss Programme. The key details of what was required to use the service were not properly disclosed before purchase, which made the programme unusable for me.

When I requested a refund, they refused to return the full amount and only offered £40, keeping £60 despite the fact that I never even received the jab. The blood test kit remains unused — only the outer seal was opened to scan the barcode. Claiming the kit alone justifies keeping £60 is unreasonable and misleading.

This was a poor customer experience with hidden conditions and unfair refund handling. I would not recommend HeMed based on how my case was treated.

Edit after company reply:
HeMed’s reply is misleading. I paid £99 for the full programme including a jab, yet the jab was never delivered. The kit is unused (only the outer seal opened to scan the barcode). I even went through the signup process again to check in case I had missed something — at no stage before payment is the scale requirement disclosed. Their claim that this was “clear from the start” is simply not true. Keeping £60 for an unused kit while failing to provide the jab or disclose key conditions is unfair and unreasonable. I have now raised the matter with my bank.

Extra note:
What makes this worse is that HeMed is the same company group as SheMed. A few months ago, when I purchased through SheMed and changed my mind, they refunded me in full with no issue. Yet under HeMed, for the same situation (unused kit, no jab delivered), they are keeping £60. This shows inconsistent and unfair treatment of customers under their different brand names.

Next note:
Since posting my review, I noticed that HeMed edited their response. In their first reply they claimed the scale requirement was shown “from the very first visit” and “reiterated multiple times” during checkout. After I pointed out this was untrue (I went through the signup process again and confirmed it is not disclosed before payment), they quietly removed that claim. This only confirms that the information was not clearly presented to customers, and their original reply was misleading.

Been struggling with my weight for the better part of a decade. Tried everything, but nothing stuck. My wife referred me to Hemed and she told me that that it was designed specifically for men.

Getting started on Mounjaro has been incredible at shutting down the constant 'food noise' in my head. For the first time, I feel in control of my appetite, not the other way around.

The support from the Hemed team has been great – regular check-ins and practical advice on food and exercise that actually fits into a normal life.

The results speak for themselves. I have more energy, my clothes fit better, and I just feel more like my old self. If you're a bloke who's fed up and on the fence, I can honestly say give Hemed a go. It's been brilliant for me.