Hello Vichy Anmeldelser 

Never received my order. This is 100% a scam website. They don’t respond to any emails either. There is no way to reach out to them. Do not ever buy from here.

My 16 year old daughter ordered a purse from Hello Vichy with her hard earned money and the purse never arrived. She has been waiting over 2 months. The phone number listed on the order is out of service. The company does not reply to any emails. You can't reach this company and your money is lost. DO NOT BUY FROM HELLO VICHY!!!

Le sac tressé est en plastique et non pas en cuir végétal! 50 euros pour un sac en plastique qui vient de Chine... aucun intérêt ! On est loin du beau produit italien promis!

never got what I ordered and didn't get my money back. a scam website! STAY AWAY!!

Chi vuole acquistare una borsa, Hello Vichy non fa per voi. Settimane fa avevo ordinato una borsa, la Angel Bag per essere precisi e mi è costata cinquanta due euro. Dopo due settimane (che qua non è già giusto perchè nel loro sito le spedizioni per l'Europa sono di nove giorni lavorativi) mi è arrivata una borsa di scarsa qualità e il materiale puzzava. Altra presa in giro è stata che arriva dalla Cina e non dall'Italia. Adesso sto scrivendo questa recensione quando, girando innocentemente su Amazon, ho trovato la borsa a trenta euro! Non fatevi ingannare da questi siti ben fatti e all'apparenza innocui perchè vi fanno pagare di più per una qualità scadente.
PS: piccolo accorgimento, se un sito un ha video promozionali fatti da ALTRE PERSONE fuori dal brand, non comprare!

After researching if this company is legitimate, I found out they're not and they most likely dropship. If you reverse search the images of their bags you can find the same images on Temu and Aliexpress. Furthermore, the models in their images are AI. This company uses the same images and review images as the company Zorula, but they both use AI pictures to advertise their bags. Based on this, they seem incredibly dodgey and indicate that may be dropshipping.

I do not recommend shopping from this company.

Hice una compra hace 20 días. En el seguimiento del paquete hay un problema detectado con la empresa de transporte. 3 emails, ninguno de ellos respondido, y una llamada telefónica y nada de nada. Ya hice una compra hace unos meses y tardó mucho en llegar. Pero ahora silencio por respuesta…

Sketchy company, cheap quality. My order was delayed multiple times and then was delivered via DOORDASH. The driver couldnt find the address because I was in class so he left it outside of a public building where it could've gotten taken. But it wouldn't have even mattered if someone stole it bc the bag is so cheap and weird that I never use it anyway. It was shipped from China despite claiming to be an Italian company.

I ordered the large Medellin Bag, and they sent me the mini. Now they aren’t responding to any emails.

I ordered the Maya Bag, and it's exceeded all my expectations. The leather is soft, and the bag is the perfect size for everything I need. I'm so happy with my purchase.

After ordering from several brands, I'm sticking with this one. The quality, service, and delivery are all top-notch.

The bag I ordered is exactly what I needed. The design is sleek, the leather is soft, and it's the perfect size for everyday essentials. I'll definitely be ordering more.

I've purchased bags from several different brands, but this one stands out. The quality is outstanding, the design is elegant, and the leather is incredibly soft. I'm beyond impressed.

Terrible. I received the bag I ordered (it took a long time but arrived in one piece) and I wanted to return it as the colour looked different in the picture. Their policy online said you can return if you change your mind. After having to chase several times for a return address, I received many frustrating automated emails asking me to say what was wrong with bag. They ended up saying I couldn’t return an item unless it was damaged. After I screenshot their own policy they said they would arrange a refund, which still hasn’t arrived to this day.
Don’t be lured by ads, this is a very bad company!!

I've purchased several bags from other brands, but none have been as well-made as this one. The leather is luxurious, and the craftsmanship is outstanding. I'll definitely be buying more.

My experience with this company was extremely disappointing. Their support service is unhelpful and unresponsive. To make matters worse, they refuse to issue refunds even if you are dissatisfied with the product or no longer want it.
This lack of flexibility and consideration for customer satisfaction is unacceptable. I would strongly advise against purchasing from them. This was my first and last experience with this company.
It’s been several months, and I am still waiting for a tracking number for my order. The company does not respond to messages and provides no updates on the status of the order.

The craftsmanship on this bag is incredible. The leather is soft but sturdy, and the design is both elegant and functional. I've already recommended it to several friends.

Die Bewertungen hier müssen Fake sein. Anders kann ich mir die guten Erfahrungen auf Trustpilot nicht erklären!
Ich habe genau hier vorher nachgesehen und dann bestellt weil ich von der positive Bewertung überzeugt wurde.
Leider habe ich bei Ankunft bemerkt, dass es sich bei den Taschen um billige China Ware handelt die den Preis nicht annähernd gerechtfertigt!!!
Ich wollte daraufhin von meinem Kauf zurücktreten was laut gesetzt im Onlinegeschäft 14 Tage möglich ist. Doch Hello Vichy hält sich nicht an die gesetzlichen Vorgaben und lässt mich meine Taschen nicht retournieren! Sie antworten nicht auf meinen Rücktritt und senden mir auch keine Adresse für die Retoure!
Ich bin schockiert von so einem Verhalten und das so etwas in Europa Geschäfte machen darf.
Ich werde das an meinen Anwalt weiter geben und bin gespannt ob ich am Ende auf der überteuerten China Ware sitzen bleibe und diese Verbrecher mit dieser unverschämten Masche durchkommen!
Ich hoffe ich kann in der Zukunft ein paar potenzielle Kunden davor abhalten dort zu bestellen. Am besten lieber direkt bei einem China Shop bestellen. Da bekommt man die Ware dann wenigstens zu einem angemessenen Preis!

I purchased a bag and it was not the quality I expected. No pocket inside, cheap material, strap was slipping off my arm. I tried to return it and customer service said it was only possible to return if it was damaged (it is stated differently on their web site). Then, customer service just stopped responding.

I bought a mini bag, and I didn’t like its quality. I tried to return it, but they told me it wasn’t possible.
They only accept returns or refunds in the following cases:
The item received has an original defect.
The size received does not match the one you ordered
The color received is different from the one you chose.

I believe I have the right to return a product if I don’t like it. This has never happened to me before. I understand that I might need to pay for return shipping, but I don’t think I should have to keep something I don’t like. I tried to return it the same day I received it. The quality is terrible; it feels like plastic.