It's been a lifesaver for me. As someone who doesn't enjoy cooking and lacks confidence in the kitchen, HelloFresh has made meal planning and grocery shopping so much easier—especially as I travel fr... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The recipes are easy and tasty and the portions seem perfect. Packaging can be inaccessible (hard to open, shouldn't need scissors esp for meat) and oven temps are far too high and need to be adjusted... Vis mer
Got hello fresh on a promo a couple of months back , they sent the wrong food in my order so cancelled. Aggressively calling 3/4 times per day 4 or 5 days a week had to block the number. Recently just... Vis mer
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First order. Two ingredients from one meal missing and rotten veg in another. When I gave this feedback, I was reimbursed €4 approx. but it’s not about €4 / money. It’s that I now can’t trust the stuf... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland
Kontaktopplysninger
Irland
- hellofresh.ie
3,7
Middels
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 98 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very tasty
Very tasty. I have enjoyed the cuisine. The only thing is the meal is designed for 2, and usually I eat for 1.
14. mai 2026
Svar fra Hellofresh Ireland
Hi Liam,
Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.
If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊
Here’s to more tasty, hassle-free meals ahead! 🥗✨
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
nice and easy recipes the ingredients…
nice and easy recipes the ingredients are very fresh overall all good
14. mai 2026
Svar fra Hellofresh Ireland
Hi Kacper Niemczyk,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
I tried once and the meals were lovely…
I tried once and the meals were lovely but some of the ingredients were out of date, and also some ingredients missing. I cancelled my subscription and now they are phoning me about 3 times a week. I explained why I cancelled and I am still receiving calls.
2. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Hellofresh Ireland
Hi Karen,
Thank you for taking the time to share your experience with us, and I’m truly sorry to hear about the inconvenience you encountered with your order.
I understand how disappointing it must have been to receive ingredients that were out of date and to find some items missing, especially after enjoying the meals themselves. I also sincerely apologize for the continued phone calls after you had already explained your decision to cancel your subscription. I completely understand how frustrating this situation has been for you.
Please rest assured that your feedback has been noted and will be shared with the relevant teams for review and improvement. We also apologize for any inconvenience caused by the repeated contact attempts.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
HORRENDOUS SERVICE
i would give you a minus star if it were possible. your service is HORRENDOUS!!!! Blue mouldy food. abysmal customer service. sooooo bad.
28. april 2026
Svar fra Hellofresh Ireland
Hi Caroline,
Thank you for taking the time to share your feedback, and I am truly sorry to hear about your experience with our service.
I completely understand how upsetting and unacceptable it must have been to receive food that was not in proper condition, especially seeing mould on the ingredients provided. I also sincerely apologize for the frustration caused by the level of customer service you received. This is certainly not the experience we want for our customers.
Please know that your concerns are being taken seriously, and your feedback will be shared with the appropriate teams for immediate review and improvement. We understand your disappointment and regret that we have let you down.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The HelloFresh Team
All meals are delicious and very easy…
All meals are delicious and very easy recipes, portions are very generous size too. Kids love to take part and cook dinner together. Quality of products is very high and much better than most supermarkets. Always on time delivery and great value.
14. mai 2026
Svar fra Hellofresh Ireland
Hi Katerina
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The HelloFresh Team
Very good. No perfect.
Recipes are great. Quality of ingredients sometimes isn’t perfect.
27. november 2025
Svar fra Hellofresh Ireland
Hi John
Thanks so much for giving us a try.
We would love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The HelloFresh Team
HelloFresh some fundamental issues
Hello Fresh has some fundamental issues.
1. There is no way to exclude meals with certain ingredients you have to scroll through each meal and check for allergens.
2. If there's an issue with one of the ingredients there is no easy solution. I had issues with some of the veg being unusable, the only fix is to go buy your own which defeats the whole point if this issue was rare it would be ok but I seem to have an issue with most meals specifically with veg.
3. The offering is not as flexible as initially described, mixing meal quantities and variety is difficult if not impossible.
4. Lots of meals have optional add ons which depending on your outlook are more necessary than optional.
8. mai 2026
Svar fra Hellofresh Ireland
Hi Niall,
Thank you for taking the time to share your detailed feedback with us. I am truly sorry to hear that your experience with HelloFresh has not met your expectations.
I completely understand your frustrations regarding the difficulty of filtering meals based on ingredients and allergens, as well as the inconvenience caused by receiving vegetables that were not usable. We appreciate how disappointing it must be to purchase replacement ingredients separately, especially when the service is intended to provide convenience and ease.
I also understand your concerns about the flexibility of meal quantities and variety options, along with the optional add-ons not feeling entirely optional from your perspective. Feedback like yours is incredibly valuable, as it helps us better understand where improvements are needed in both our products and overall customer experience.
Please rest assured that your comments will be shared with the appropriate teams for review. We sincerely regret the inconvenience and frustration this experience has caused you.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty
The Hellofresh Team
Great experience overall
Great experience overall. The ingredients were fresh, delivery was on time, and the recipes were easy to follow and tasted really good. It made cooking at home much more convenient and less stressful
14. mai 2026
Svar fra Hellofresh Ireland
Hi Alaa
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
Delivery
The meals are delicious and I recommend to everyone. My only issue is delivery. The approximetaly delivery time between 8-19. I would be happy to be able choose either morning or evening time as I can't plan my day and the option to leave in safe place is not working for me.
8. mai 2026
Svar fra Hellofresh Ireland
Hi Anna
Thanks so much for giving us a try. We do apologise for the experience you have had in the delivery.
We would love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
Svar fra Hellofresh Ireland
Hi Ilarish,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Renzo
The Hellofresh Team
Svar fra Hellofresh Ireland
Hi Teresa,
Thank you so much for bringing this to our attention.
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
Renzo
The Hellofresh Team
Tasty and fresh ingredients
Such tasty and fresh ingredients. Love how the meals are packed per serving and labelled in accordance with the recipes. It really does make dinner choices and cooking a lot easier. Lots of menu choices to choose from.
30. april 2026
Portion size are very small
14. mai 2026
Svar fra Hellofresh Ireland
Hi Anne Marie,
Thanks so much for giving us a try. We do apologise for the experience you have had.
We would love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
Renzo
The Hellofresh Team
Amazing I love it!
30. april 2026
Svar fra Hellofresh Ireland
Hi Isa
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
Delivery problem
While we have no issue with the product. Delivery has a lot to answer for, please email me a contact number so I can share the video of the delivery
22. februar 2026
Svar fra Hellofresh Ireland
Hi Niamh
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
Not all ingredients included some…
Not all ingredients included some missing 😕 or different from recipe.
1. mai 2026
Svar fra Hellofresh Ireland
Hi Kevin,
We’re really sorry to hear that some ingredients were missing or not as expected 😕 That’s definitely not the experience we want you to have. We understand how frustrating it can be when your recipe isn’t complete or slightly different.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
Worth the money.
I love Hello Fresh. It makes weekend dinners easy tasty and adventurous! Saves a fortune on crappy take-aways that taste brutal and just make you feel sluggish. Hello Fresh recipes are delicious and balanced so you get the best of both worlds.
6. november 2025
Svar fra Hellofresh Ireland
Hi Louise
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
Good experience
Portion sizes; no wastage; trying new recipes; conveniently delivered to your door
7. mai 2026
Svar fra Hellofresh Ireland
Hi Tarren
Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.
If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊
Here’s to more tasty, hassle-free meals ahead! 🥗✨
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
– Rusty💚
The Hellofresh Team
food is quality enjoy cooking good food
19. mars 2026
Svar fra Hellofresh Ireland
Hi Joseph
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
Hello Fresh is great
Hello Fresh is great, ingredients excellant, prompt delivery and recipe cards easy to follow
19. februar 2026
Svar fra Hellofresh Ireland
Hi Ray
Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.
If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊
Here’s to more tasty, hassle-free meals ahead! 🥗✨
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
– Rusty💚
The Hellofresh Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
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Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.