HEFICED Anmeldelser 

182
TrustScore 2.5 av 5

2,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Re-assigned an IPv4 subnet to another customer without our knowledge or permission and then started BGP Hijacking the subnet with their own ASN. Edit 26-06-2021: Obviously lies within Heficed's... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Heficed has been incredible from the very start. We've used multiple providers before but the price and service quality offered by Heficed is unmatched up until now. Especially in terms of customer se... Vis mer

Vurdert til 5 av 5 stjerner

I've been using Heficed's IP Marketplace for 4 months, and the 2 questions were promptly addressed via email, and shortly after the ticket was closed, Heficed updated their Support page with extra det... Vis mer

Vurdert til 2 av 5 stjerner

They removed paypal payment method... at the same time the ability to pay in other currencies than dollar. Banks for EURO customers are so grateful for the additional fees. Service is acceptable but... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Skytjenester
  2. Nettskylagring
  3. Internettleverandør
  4. Webhotell

Skrevet av virksomheten

Headquartered in London, Heficed provides full-range services for IP lease, monetization, and management services. Heficed serves around 60 multi-billion industries starting from hosting to automotive or healthcare. With millions of IP addresses and 12 years of industry experience and operations globally, Heficed can meet any demand needs. That includes automated provisioning bare-metal solutions and cloud services in 9 locations around the world.


Kontaktopplysninger

2,5

Under middels

TrustScore 2.5 av 5

182 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,5

Alle anmeldelser

(182)

0 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Been with it for over 6 years running a…

Been with it for over 6 years running a VPS and so far looks good. There's a few routing issues with some ISPs around the same region but it only affect if you run gameservers like myself.

I was also given a great customer support experience with it, and a price that I couldn't find elsewhere for the resources I have now.

Still happy with their support and services :)

26. september 2020
Anmeldelse skrevet uten oppfordring
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Svar fra HEFICED

Dear Rafael!
Thanks for the feedback! We appreciate that you are using our services for over 6 years!
We truly value a long-term relationship and happy to have you on board. ;)
Is there anything you'd like to point out that we could improve upon and receive a five-star review from you? If so, feel free to contact our friendly live chat support or drop us a line at hello@heficed.com

Vurdert til 5 av 5 stjerner

The good old Host1Plus

The good old Host1Plus. We started with H1P our hosting services back in 2011. Great memories and great company which grown into Heficed and advanced even more.
Best of luck!

23. september 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

For 6 years i had a vps with Heficed

For 6 years i had a vps with Heficed, and they forced to change to a new VM with a new IP. Well this new IP was on some sorbs list, and although i have unlisted it, my vps is banned from azure all it's mail services, and it's imposible to unban it. So i had to hire an adittional IP (of course they didn't offered any kind of help or interest). So i have to say, it's a matter of time a fly from this company.

23. september 2020
Anmeldelse skrevet uten oppfordring
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Svar fra HEFICED

Dear Javier,
We are thankful for reaching out to us and highlighting your experience. We found your account, and we are investigating your case. The team will get back to you personally via email soon.
In the meantime, we want to apologize for the inconvenience caused, and we want to mention that such situations are rather an exception and will likely never happen again.
We have recently deployed an IP reputation check to prevent any IP being used if the particular IPs were listed on any blacklist databases. Furthermore, the main IP replacement is under consideration and put in our roadmap already.

When you get a chance, please check your inbox. We are looking forward to hearing back from you and making things right.

Wishing you all the best,
Team Heficed

Vurdert til 5 av 5 stjerner

Hello to all!

For a decade I've rented Host1plus hosting first and then VPS. I was pleased with the quality of their service, I was even able to communicate with the supporter in Russian. Last year, when we began to relate to Heficed, I was worried because there was a lot of new things - how will I navigate? In addition, the transition to a cloud server will be expensive, but how to transfer an old VPS?
My worries were in vain - I received such help from technical support that even with my little experience I was able to switch to the cloud server without any problems. I could even install an old operating system (Ubuntu 14.0) that wasn't on the server!
What worried me the most was that the price of a cloud server would be much more expensive, but luckily I was wrong!
Best Regards!

16. september 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Cloud Service Provider

HOSTAFRICA's rapid expansion and culmination of international clients created the need to extend our cloud server portfolio to provide several international server locations outside of South Africa. We were impressed with the range of products that Heficed were able to offer, particularly their API support, Kronos Cloud, and global server locations.

The help Heficed provided to kick-start the implementation of our new products was very good, and it facilitated a great growth in sales. We also appreciate the ongoing support we receive which is quick and effective in our experience.

It's been a pleasure working with Heficed.

10. september 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Heficed for BGP-anycast

Heficed is in locations where other suppliers aren't. They offer good services and useful, swift support. We bring our own ASN and IP-space and they support that. Recently they added support for BGP-communities, allowing us to even further optimize the BGP-anycast network we have deployed via them.

10. september 2020
Anmeldelse skrevet uten oppfordring
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Svar fra HEFICED

Hey, Marco! Thanks for the feedback! Is there anything you'd like to point out that we could improve upon and receive a five-star review from you? If so, feel free to contact our friendly live chat support or drop us a line at hello@heficed.com

Vurdert til 5 av 5 stjerner

honestly

this team works hard and could deliver all answers directly to me.
i wish all livechats were like this

8. september 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

TechSupport not that fast

i had some problems deploying my "vm"
and i had to wait for HOURS like 10/12 hours after my payment to get it deployed the problem was the name i used for the server was allready in use but hell do i know that? no.. the live chat support/sales was closed soo i could not start when i wanted to thats a little bit anoying but they fixed it its allsoo anoying that the techsupport is not of live chat only via tickets but they are about to fix that soon for better support the people at the live chat support are nice and helpfull but saddly their options are limited soo they will refer you to the tickets of techsupport they are not the cheapest but they are willing to help with anything they at the live chat show genuen interrest in what your doing or tryin to do and that makes them nice to talk to and even like a personal friend thats nice thats why i did come to the conclusion of 3 stars cuz they are not rlly there yet buy they do there best and are improving! keep up the good work :)

7. september 2020
Anmeldelse skrevet uten oppfordring
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Svar fra HEFICED

Dear Lotte DelKerk,

We appreciate your feedback! Thank you for bringing this to our attention, our developers are already working on resolving this as soon as possible.
As you mentioned, we are not there yet, but we are working hard to bring the best service quality and experience! Clients like you help us evolve. ;)

Sincerely,
Team Heficed

Vurdert til 5 av 5 stjerner

Good pricing and fair refund policy

I like refund policy for Kronos cloud as I test first before choosing an optimal server configuration that suits my needs. So that helps not to waste money before going all-in with the server.

2. september 2020
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv