HEFICED Anmeldelser 

182
TrustScore 2.5 av 5

2,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Re-assigned an IPv4 subnet to another customer without our knowledge or permission and then started BGP Hijacking the subnet with their own ASN. Edit 26-06-2021: Obviously lies within Heficed's... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Heficed has been incredible from the very start. We've used multiple providers before but the price and service quality offered by Heficed is unmatched up until now. Especially in terms of customer se... Vis mer

Vurdert til 5 av 5 stjerner

I've been using Heficed's IP Marketplace for 4 months, and the 2 questions were promptly addressed via email, and shortly after the ticket was closed, Heficed updated their Support page with extra det... Vis mer

Vurdert til 2 av 5 stjerner

They removed paypal payment method... at the same time the ability to pay in other currencies than dollar. Banks for EURO customers are so grateful for the additional fees. Service is acceptable but... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Skytjenester
  2. Nettskylagring
  3. Internettleverandør
  4. Webhotell

Skrevet av virksomheten

Headquartered in London, Heficed provides full-range services for IP lease, monetization, and management services. Heficed serves around 60 multi-billion industries starting from hosting to automotive or healthcare. With millions of IP addresses and 12 years of industry experience and operations globally, Heficed can meet any demand needs. That includes automated provisioning bare-metal solutions and cloud services in 9 locations around the world.


Kontaktopplysninger

2,5

Under middels

TrustScore 2.5 av 5

182 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,5

Alle anmeldelser

(182)

0 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Price has doubled and currency conversion errors made it 3x to 4x with refuse to fix

They've Doubled the service price.
When paying, they had a problem with currency conversion and billed almost twice more (almost 4x the price that was before)

No refund. I don't have time to deal with this so I will move out on the next renew

Huge downtimes

19. oktober 2020
Logoen til HEFICED

Svar fra HEFICED

Dear Andre,

We are very sad about your experience with us. It definitely not representative of the way we want to treat our clients. We have reviewed your ticket requests and were unable to identify any complaints from you regarding foreign currency conversion.
However, we see that you have a new account with us, so if you feel that you paid more than the actual service price, we will refund the difference to you immediately. Our representative has sent you an email, so please reply when you have time. Otherwise, feel free to contact us at hello@heficed.com, and we will assist you instantly.

We wish you all the best,
Team Heficed

Vurdert til 5 av 5 stjerner

It´s great until now

It´s great until now, the transactions and the response for the personal are very quick.

19. oktober 2020
Logoen til HEFICED

Svar fra HEFICED

Dear Client,

Thanks for the feedback! We appreciate that you are using our services and having a great experience. :)
Is there anything you'd like to point out that we could improve upon and receive a five-star review from you? If so, feel free to contact our friendly live chat support or drop us a line at hello@heficed.com

Vurdert til 5 av 5 stjerner

great services

great services, I've been a long time customer, never had any big issues and for those small ones that I had support helped to resolve them quite fast.

13. oktober 2020
Vurdert til 5 av 5 stjerner

We are very happy with the server…

We are very happy with the server quality and the support we get from the backend team of Heficed,You know as a hosting provide you need security,cost effective and reliable cloud solutions,since we partner with Heficed in 2019 they have given we and our clients the peace of Mind we need.
Thanks for the support and continues improvement on your platform
Nexthostingspace.com
Mr.Francis Erikefe
Founder/CEO

13. oktober 2020
Vurdert til 5 av 5 stjerner

I've been using Heficed Cloud servers…

I've been using Heficed Cloud servers for more than 5 years now, honestly, I'm surprised by their performance and network speed. Also, the fact that I can real-time message their team over Slack saved me in a couple of emergencies. Keep on goring Heficed and keep up on a good job!

13. oktober 2020
Vurdert til 1 av 5 stjerner

Useless

Useless and bad customer care

13. oktober 2020
Logoen til HEFICED

Svar fra HEFICED

Hi Abdi,

We respect the internet rules, and we fight for sustainable and safe internet. We do not tolerate any abuse-related activities from our customers.

We have identified your account, and we see that we have received numerous malware reports related to your activity in less than a year.

In case of abuse or any similar adverse circumstances, Heficed is taking necessary actions to suppress the incident as soon as possible. Heficed is trying to cooperate toward a problem resolution as long as the User puts relative effort into mutual cooperation.

However, the User has no right to demand re-activation of the Service if Heficed believes it will cause another incident. Abuse will not be tolerated and may result in the suspension or termination of the account.

Learn more about abuse prevention: https://kb.heficed.com/en/articles/3568634-reporting-abuse

Kind regards,
Team Heficed

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv