This app has the potential to to me amazing. Technology is not there yet, since Apple Watches cannot measure glucose yet, you’d need to manually enter your data.
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I ordered the Heartbit trial for 1 month and paid $6.99 on April 11, 2026. I immediately cancelled because I only wanted to try it for 1 month. On April 24, my account was charged $29.99 ....The tri... Vis mer
I downloaded the app and was charged 99 p. Then followed other payments for varying amounts. No where did I see any detail of a subscription or direct debit. The bank declined a payment of 29.99 and b... Vis mer
Selskapet har svart
I found their professional replies and followup excellent. It can be scary committing to an app without understanding fully what it involves and this team made that process seamless.
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
HeartBit is a personal wellness companion designed to help you understand how your body feels throughout the day. We know how overwhelming health tracking can become — endless numbers, conflicting advice, and dashboards that leave you more confused than informed. HeartBit is built on a different idea: that paying attention to your body should feel calm, clear, and genuinely useful. Built for iPhone and Apple Watch, our widgets turn your current state into something you can read at a glance. Instead of raw numbers, you see friendly characters reflecting how you are right now — whether your body is calm, energized, under pressure, or simply asking for a pause. HeartBit brings together the essential signals that shape your day: stress, energy, heart, and glucose trends. It draws on your Apple Watch and Apple Health data. If you care about your long-term wellbeing, HeartBit is made for you.
Kontaktopplysninger
2,8
Middels
114 anmeldelser
Har svart på 98 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Terrible experience …
Terrible experience. Unable to cancel subscription. Constant error. Made contact with them, couldn’t find me! Took €29.99 from my account. Emailed them again. Promised to refund me if I screenshot and sent them a 5 star review from trustpilot which I did and they are now ignoring me. Would not recommend at all and would give no stars if that was an option.
1. april 2026
Svar fra Heartbit
Deirdre, we're truly sorry for this frustrating experience and the confusion around your subscription and refund. This doesn't reflect the service we aim to provide, and we want to make it right immediately. Please email our team at help@heartbit.app with your account details and payment receipt so we can resolve this properly.
The HeartBit Team
Excellent information recorded
Excellent information recorded, a great app for all your records
7. april 2026
Svar fra Heartbit
Graham, we're so glad the app is giving you the comprehensive tracking you need! It means a lot that you're finding value in how we organize your health data. Feel free to share HeartBit with anyone who'd benefit from better heart health insights!
The HeartBit Team
It says .99 charge
It says .99 charge. It charged me 6 and on top of that my track buddy that I wanted, wasn’t available after I set everything up. It advertises Hello Kitty but she is not available, instead they have duplicates of others.
4. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Heartbit
We're really sorry for the confusion about pricing and the missing content you were looking for. That's completely frustrating, especially when you were excited about a specific feature. Please email us at help@heartbit.app with your account details so we can sort out the billing issue and help you get the watch face you wanted.
The HeartBit Team
Fraudulent company
Fraudulent company. I realised immediately I had downloaded this app that it wasn’t compatible with my old Apple watch. I deleted the app and emailed the company twice but they still continue to charge and debit my account..initially £6.99 and today £29.99. They now want £89.99 to cancel my subscription that I never started!
4. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Heartbit
Angie, we're really sorry you've been charged when the app didn't work for you. That's absolutely not okay, and we want to make this right immediately. Please email help@heartbit.app with your account details so we can consider a full refund and stop any further charges.
The HeartBit Team
Too bad I can’t give it zero stars
Too bad I can’t give it zero stars. This is a scam. It said Freeb download . Then said $0.99. I agreed to the $0.99. When I clicked ok it changed to $6.00 before I could stop the purchase. My credit card was charged $1.99 and $6.09 and they informed me I would be charged another $29.99 in 2 weeks. I emailed to cancel but something tells me this will not be the end of it.
Also, their advertising is false. The Apple watch doesn’t have the capabilities they claim. Lesson learned. I was scammed.
25. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Heartbit
Rita, we're truly sorry this happened. This sounds like a confusing experience with the trial and pricing, and we want to make it right. Please reach out to help@heartbit.app with your account details so we can cancel everything immediately and sort out the charges.
The HeartBit Team
Svar fra Heartbit
We're thrilled you're finding the app easy to use! It means a lot that you'd recommend HeartBit to others. If you know anyone tracking their heart health, we'd love for you to share it with them.
The HeartBit Team
Not happy with the application and I…
Not happy with the application and I guess the aim is mainly commercial
26. mars 2026
Svar fra Heartbit
We hear your frustration and we're sorry the app didn't meet your expectations. We're genuinely focused on helping people understand their heart health better, but we clearly missed the mark for you. Please reach out to help@heartbit.app so we can understand what went wrong and make it right.
The HeartBit Team
Amazing customer service
Amazing customer service. They were quick to answer any questions. Product itself is very good and compliments my IPhones health app as well. Highly recommend
31. mars 2026
Svar fra Heartbit
Anthony, we're so glad our team could help you quickly and that HeartBit is working well alongside your Health app. It's exactly what we're aiming for. If you know anyone else tracking their heart health, we'd love for you to share HeartBit with them.
The HeartBit Team
scam!!
I Downloaded the application and the charged me $.99 and immediately $6.99 more … the application doesn’t work and it doesn’t do what they say it supposed to do .. so a couple days later, I deleted the application … today they tried to charge me $29.99 more … I was forced to cancel my credit card and report this scam application … I am going to send a letter to Apple to remove this scam application … it’s crazy
28. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Heartbit
Jaime, we're truly sorry for the frustration this has caused. The multiple charges you're seeing aren't right, and we need to get to the bottom of what happened with your billing. Please email us directly at help@heartbit.app with your account details so we can investigate this immediately, stop any future charges, and process a full refund.
The HeartBit Team
Cancellation
I did not use this, but I was repeatedly charged. When I went to the account it said Free. The response I received to cancel and refund was great, and quickly handled.
24. mars 2026
Svar fra Heartbit
Thanks for sharing your experience, Kathy. We're glad our team could sort out the billing situation quickly for you. If you ever want to give HeartBit another try, we'd love to show you what the app can do for your heart health.
The HeartBit Team
Don’t use
Don’t use - I think they are not reputable.
Have taken funds although only in free trial period and ‘can’t find’ my account. Won’t respond to emails
22. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Heartbit
We're really sorry this happened to you, Denise. This sounds incredibly frustrating, and we want to make it right immediately. Please email us directly at help@heartbit.app with any details you have so we can track down what went wrong and sort out the charge.
The HeartBit Team
HeartBit app
Signed in for 99p within a matter of seconds took £6 as well then found out 30 quid a month sent one email got no reply sent another email and they've now cancelled but still didn't give a mythic pound back sorry it should be made to be more aware of how much they're gonna charge you before they've got your details they scan free money for note
9. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Heartbit
We're really sorry you felt caught off guard by the charges, Mike. That's not the experience we want anyone to have. Please email us at help@heartbit.app with your account details so we can properly look into the billing and sort this out for you directly.
The HeartBit Team
Able to contact support team and able…
Able to contact support team and able to rectify any issues that I had
17. mars 2026
Svar fra Heartbit
So glad we could help sort things out for you, Francis! If anything else comes up, we're always here. Feel free to share HeartBit with anyone who might benefit from better heart health tracking.
The HeartBit Team
Svar fra Heartbit
We're so glad our team could help! Your kind words mean the world to us. If you know anyone who'd love better heart health insights, we'd appreciate you spreading the word.
The HeartBit Team
AVOID, AVOID, AVOID!
AVOID, AVOID, AVOID! DO NOT DOWNLOAD THIS APP!
Downloaded the app, then saw that a monthly payment of £23 was being taken. Hadn't seen this right away, so I've now asked for a refund, as I've not used the app at all. They refused, saying they have given me 50% of my most recent payment but will not refund any more.
You don't get any email reminders or copy invoices. The app is massively overpriced, and the fact that they take a monthly fee without sending a receipt or invoice just shows that they are relying on people not realising the payment is being taken until it's too late. This is a total con! VERY BAD TO DEAL WITH AND JUST AFTER YOUR MONEY
12. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Heartbit
We're truly sorry you had this experience with our billing, David. We understand how frustrating it is to discover unexpected charges, and we should have made the subscription terms clearer from the start. Please reach out to help@heartbit.app with your account details so we can review your specific situation and see how we can make this right.
The HeartBit Team
I did not realise it was £30 a month…
I did not realise it was £30 a month and can’t find a way to cancel the subscription, I have emailed their help line 3 times to request cancellation with no response.
They have collected 2 payments but the app says I don’t have a subscription?
Please refund me and cancel my invisible subscription or I will contact my credit card for help.
Thanks
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Heartbit
Jean, we're really sorry for the confusion and frustration this has caused. Please send us your account details at help@heartbit.app and we'll sort out both the subscription issue and the refund right away. We should have responded to your emails sooner, and we'll make this right.
The HeartBit Team
Best app to monitor your heart beat and…
Best app to monitor your heart beat and blood pressure and I would recommend this to anyone who is looking for something like this
25. februar 2026
Svar fra Heartbit
Thanks so much, Kamal! We're really glad HeartBit is helping you stay on top of your heart health. If you know anyone else who'd benefit from tracking their HRV and heart rate, we'd love for you to share the app with them!
The HeartBit Team
Svar fra Heartbit
Es tut uns leid, dass der Preis Sie enttäuscht hat. Wir verstehen Ihre Frustration und würden gerne mehr über Ihre Erwartungen erfahren. Bitte schreiben Sie uns an help@heartbit.app, damit wir gemeinsam eine Lösung finden können.
Das HeartBit Team
Payment taken for “free” app.and subsequent suggestion for a positive review.
Received from HeartBit support 18:2:26
when I asked for the payment taken for free app. I have no idea about the app as I decided I didn’t need it as I’m not diabetic. So the review is for the app managers/ceo. I sincerely hope the refund doesn’t cost me the monies taken for the “free” app.
“Hi D,
Thanks for reaching out.
To support our small team, we kindly ask you to leave a positive review (5 stars) on Trustpilot before we proceed with your refund.
You will receive the link to leave a review within 5 minutes to your email.
Once you’ve done this, please send us a screenshot so we can immediately issue your refund.
We really appreciate your help!
Best regards,
Support Team”
18. februar 2026
Svar fra Heartbit
Hi Donna, we're really sorry this happened. That message absolutely does not represent how we operate, and we've launched an immediate investigation into this. Please email help@heartbit.app directly so we can process your refund right away with no conditions attached.
The HeartBit Team
I downloaded thi app that never worked…
I downloaded thi app that never worked but I was chhargert in 3 transactions
14 february 2026 29.99 GBP.
09 february 2026 0.99 GBP
09 february 2026 6.00 GBP
I want my money back
14. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Heartbit
We're really sorry the app didn't work for you and that you were charged. Please email help@heartbit.app with these transaction details so our team can look into this right away. We want to make this right.
The HeartBit Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.