This app has the potential to to me amazing. Technology is not there yet, since Apple Watches cannot measure glucose yet, you’d need to manually enter your data.
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I ordered the Heartbit trial for 1 month and paid $6.99 on April 11, 2026. I immediately cancelled because I only wanted to try it for 1 month. On April 24, my account was charged $29.99 ....The tri... Vis mer
I downloaded the app and was charged 99 p. Then followed other payments for varying amounts. No where did I see any detail of a subscription or direct debit. The bank declined a payment of 29.99 and b... Vis mer
Selskapet har svart
I found their professional replies and followup excellent. It can be scary committing to an app without understanding fully what it involves and this team made that process seamless.
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
HeartBit is a personal wellness companion designed to help you understand how your body feels throughout the day. We know how overwhelming health tracking can become — endless numbers, conflicting advice, and dashboards that leave you more confused than informed. HeartBit is built on a different idea: that paying attention to your body should feel calm, clear, and genuinely useful. Built for iPhone and Apple Watch, our widgets turn your current state into something you can read at a glance. Instead of raw numbers, you see friendly characters reflecting how you are right now — whether your body is calm, energized, under pressure, or simply asking for a pause. HeartBit brings together the essential signals that shape your day: stress, energy, heart, and glucose trends. It draws on your Apple Watch and Apple Health data. If you care about your long-term wellbeing, HeartBit is made for you.
Kontaktopplysninger
2,8
Middels
114 anmeldelser
Har svart på 98 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I ordered the Heartbit trial for 1…
I ordered the Heartbit trial for 1 month and paid $6.99 on April 11, 2026. I immediately cancelled because I only wanted to try it for 1 month. On April 24, my account was charged $29.99 ....The trial period had not expired. It was next to impossible to figure out how to ask for refund. I emailed and they immediately responded that all they could do was refund me 1/2. This is totally unacceptable. I sent photos proving that I had NOT subscribed for $29.99. Live and learn, I suppose...but I DO NOT recommend this app....and on top of that, it didn't even do what it advertised!! Very disappointing. It wasn't even worth the 1 star that I had to give.
24. april 2026
Anmeldelse skrevet uten oppfordring
The team was very responsive
The team was very responsive and handled all queries well.
21. april 2026
Svar fra Heartbit
Thanks so much, Felipe! Really glad we could help you out quickly. If you know anyone who'd benefit from better heart health insights, we'd love for you to share HeartBit with them.
The HeartBit Team
Good communication
Good communication. Good understanding company to deal with
Appropriate app
13. april 2026
Svar fra Heartbit
We're so glad the communication stood out to you, Anne! It means a lot that you felt heard and understood throughout. If you know anyone who'd benefit from tracking their heart health, we'd love for you to share HeartBit with them.
The HeartBit Team
I have not used th subscription 3/22, 3/29, 4/3, 4/10, 4/12, 4/17
I have not used this subscription, I’m having difficulties with subscription cancellation, including ongoing charges. Customers also finding the cancellation process difficult, with many unable to stop subscriptions or contact customer service effectively. The price of the app was frequently criticized as being too expensive.
Date I was charged for 3/22, 3/29, 4/3, 4/10, 4/12, 4/17 cancel my subscription, and I want a refund
21. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Heartbit
Julie, we're sorry you've been struggling with this. We take billing concerns seriously and want to make this right for you. Please email help@heartbit.app with your account details and those charge dates so our team can review your subscription.
The HeartBit Team
That you help to give the Money back to…
That you help to give the Money back to my Bank
21. april 2026
Svar fra Heartbit
We're glad we could help sort out the issue for you! If you ever need anything else, just reach out to help@heartbit.app.
The HeartBit Team
The response to my inquiry was great.
The response to my inquiry was immediate. The Customer Support was able to resolve my problem with expediency. Thank you.
20. april 2026
Svar fra Heartbit
Thank you so much for your kind words!
We’re really glad to hear that our support team was able to assist you quickly and resolve your issue efficiently.
Your feedback means a lot to us and motivates us to keep delivering the best possible experience. If you ever need anything else, we’re always here to help!
Warning!!!
Warning! Warning! Warning
This is SCAM!!!
they promoted things which is not truth
Collect money without refund!
Fraud!!! Fraud!!! Fraud
17. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Heartbit
Semyon, we're really sorry you feel this way. We take these concerns seriously and want to make this right. Please email us at help@heartbit.app with details about your specific situation so we can investigate and resolve this for you directly.
The HeartBit Team
The App does NONE of the advertised new…
The App does NONE of the advertised new features, just the same old heart rate.
You don't respond to help requests.
Cancel and refund or fix
Ross
13. april 2026
Svar fra Heartbit
Ross, we're really sorry the app isn't meeting your expectations and that you haven't heard back from us. That's not the experience we want for you. Please email help@heartbit.app with your account details so we can personally look into the missing features you're expecting.
The HeartBit Team
Your app has too many hidden charges so…
Your app has too many hidden charges so therefore I canceled it and got no confirmation that has been canceled, but I have deleted my account with you and we never do business again and I’ve recommend other people not to do business with you
16. april 2026
Svar fra Heartbit
We're truly sorry you had this experience and understand your frustration with the cancellation process. There are no hidden charges in HeartBit — all subscription terms are clearly shown before purchase, but we take your concerns seriously. Please email us at help@heartbit.app so we can verify your cancellation status and help resolve any billing questions you have.
The HeartBit Team
We’re not there yet!
This app has the potential to to me amazing. Technology is not there yet, since Apple Watches cannot measure glucose yet, you’d need to manually enter your data.
8. april 2026
Svar fra Heartbit
Thanks for giving HeartBit a try, Mayra. You're absolutely right that glucose tracking isn't built into Apple Watch hardware yet, but we're excited about the manual logging feature helping you see how glucose correlates with your HRV and heart rate patterns in the meantime. We'd love to have you back as wearable tech continues to evolve!
The HeartBit Team
I have received very good customer…
I have received very good customer service from the team!
14. april 2026
Svar fra Heartbit
Hi Ahmed!
Thank you so much for the kind words! We're thrilled to hear our team could help you out. If you're enjoying the app, we'd love it if you could share it with your friends!
The app work but not what I need may be…
The app work but not what I need may be great for someone else
13. april 2026
Svar fra Heartbit
Thanks for giving our app a try, Anthony! We appreciate your honest feedback. If you ever want to explore more customization options in the future, we'd love to have you back – and feel free to share it with anyone who might find it useful!
La aplicación no funciona
La aplicación no funciona. Pedí la cancelación de la suscripción de inmediato y se negaron a hacerla. Me exigían que primero les hiciera una review de 5 estrellas, y luego me harían el reembolso. Eso es un chantaje. Ahora aceptaron a devolverme la mitad, con lo cual me robaron la otra mitad.
Esto es un fraude.
9. april 2026
Svar fra Heartbit
Lamentamos mucho que hayas tenido esta experiencia tan frustrante. Jamás pedimos reseñas a cambio de reembolsos, eso va completamente en contra de nuestros valores, y queremos investigar qué sucedió exactamente en tu caso. Por favor escríbenos a help@heartbit.app con los detalles de tu comunicación con nosotros para que podamos resolver esto de inmediato.
The HeartBit Team
I had a great experience with this…
I had a great experience with this company. The support team was responsive and worked with me to resolve my issue quickly. I appreciate the professionalism and communication throughout the process. I would definitely recommend their service to others.
1. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Heartbit
We're so glad the team could help you out quickly! It means a lot that you noticed the care we put into staying responsive and keeping you in the loop. If you know anyone who'd benefit from tracking their heart health, we'd love for you to share HeartBit with them.
The HeartBit Team
Great Communication & Followup
I found their professional replies and followup excellent. It can be scary committing to an app without understanding fully what it involves and this team made that process seamless.
10. april 2026
Svar fra Heartbit
We're so glad we could make you feel confident in your choice, Joanne! Clear communication is everything to us, especially when it comes to something as personal as your health data. If you know anyone else who'd benefit from better heart health insights, we'd love for you to share your experience with them.
The HeartBit Team
Responded quickly when I asked for…
They responded quickly when I asked for a refund.
8. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Heartbit
We're really glad we could help you quickly, Richard! If you ever decide to give HeartBit another try, we'd love to have you back. Feel free to share the app with anyone who might benefit from tracking their heart health.
The HeartBit Team
Fraud Alert- Heartbit
I was charged 3 times in the app. It doesn’t do much but charges a lot of money for it. I was NOT impressed and after I realized I was charged $36.98. I asked for a refund of the final $29.99 and all the company did was cancel my account, at my request, but no refund. Do not get caught in this FRAUD!
8. april 2026
Svar fra Heartbit
We're really sorry this happened and understand how frustrating unexpected charges are. This isn't the experience we want anyone to have. Please email us at help@heartbit.app with your account details so we can look into the billing.
The HeartBit Team
A money making scam
I downloaded the app and was charged 99 p. Then followed other payments for varying amounts. No where did I see any detail of a subscription or direct debit. The bank declined a payment of 29.99 and blocked my card but still Heart.bit takes money or attempts it. The email address given to me by the bank was returned undelivered. Trying to cancel or get your money back is a marathon. The app promises much and only delivers costs and aggravation.
29. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Heartbit
Mr. Poulter, we're truly sorry for the frustration and confusion around the charges. This isn't the experience we want anyone to have with HeartBit. Please email us directly at help@heartbit.app with your account details so we can sort this out immediately and address the billing concerns you've raised.
The HeartBit Team
Svar fra Heartbit
Thanks so much, Jenny! We're really glad the app feels intuitive and that our support team could help you out. If you're enjoying HeartBit, we'd love for you to share it with anyone who might benefit from keeping an eye on their heart health.
The HeartBit Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.