HealthHero Anmeldelser 

I needed a prescription and was unable to see a gp local this was a life saver saved me having to take time of work

I had a call with a GP less than an hour after requesting it. The Dr was a really lovely man - kind, knowledgeable, thorough, really helpful and a very good listener.

I'm not entirely impressed with Benenden's referral processes (which can seem very random and unpredictable at times) but on this occasion the GP call with Dr Asif couldn't have been better.

In response to the comment below about referrals needing to go through GPs, that was not the problem. I had a Benenden membership for both my mother and sister, both of whom had complicated health issues. Getting help through Benenden for them (after GPs had referred them to hospitals), to speed up the process of them being seen by consultants felt random, unpredictable, and at times very unhelpful and unsuccessful for reasons which were discretionary and felt like they could change from one moment to the next.

Appointment booking process was straight forward clear and concise. Able to select required time. Very impressed with the online GP consultation naturally loads of questions to identify the problem very helpful. End result I was able to get a prescription from my local GP. Overall very pleased with the service provided

Great service listed to me was understanding and really helpful

This service is amazing. I have used it a couple of times now and the appointment availability is fantastic, the GPs have been excellent and have always provided an excellent level of service and it is a stress free process. I would go as far as saying it is priceless.

Amazing service, felt very listened to during my appointment. And got some great advice and care.

Excellent experience. I felt listened to and understood and I was dealt with kindness. Couldn't fault.

Very happy. I was listened to.

Great service. Got a GP online appointment within a couple of hours of my request on a Sunday. The doctor was very good and treatment worked perfectly.

Very good service highly recommend

I got quick response

I used this service first time. Had a very good experience with GP services. Quick appointment. Clinician was knowledgeable, answered all my questions. Would highly recommemend.

Really helpful, friendly and easy to fit around work / commitments

Brilliant service, professional and sensitive.

First time using this service. Couldn't have been any better. Easy booking system. A prompt same day appointment with a professional advisor that resolved query and ensured continuity of medication. Would highly recommend.

Easy to use app and booked a GP consultation for the same day. Excellent treatment by the GP and felt confident in the advice given. So reassuring to be able to get an appointment same day as opposed to trying to convince a doctors receptionist that I need an appointment before being told I’d have to phone back in the morning or there are no appointments for the next few weeks etc etc
Well worth the money for the GP consultations alone.

An absolute waste of money.

My business is paying a fortune for this dire useless service.

Avoid. Save your money.

I easily booked an appointment on line and Sunday was available for appointments. The GP rang on time. He listened, was professional and approachable. He also suggested contacting the Benenden Health Physiotherapist services. I rang them and did an online triage. Red Physiotherapy rang and my first assessment/appointment was booked on the same day, along with two follow up appointments.
The Physiotherapist Yash listens, is very professional and approachable. The treatment and exercises he gave were very effective and a few days later I was pain free and no longer had to take medication.
I cannot recommend them highly enough.