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HealthHero Anmeldelser 

997
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The booking itself was easy to do and with prompt results. I had an appointment a few hours later on the same day. The clinician asked the relevant questions to do with my illness, gave explanati... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Such an easy system to use. Booked a video call with a clinician so easily and was arranged so quickly. Was seen on time, was able to upload photos so clinician had more information to support my conc... Vis mer

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Vurdert til 5 av 5 stjerner

Brilliant as you can book an appointment for when it suits you, appointments available allday everyday mon-sun, it's fantastic especially when it's so hard to see your own GP. Only downfall even if yo... Vis mer

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Vurdert til 5 av 5 stjerner

I have used this service on a few occasions over the years and have never been disappointed. The ease of booking online to see someone on the same day relieves the stress of waiting for call backs fro... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Allmennpraktiserende lege
  2. Mentalhelseklinikk

Skrevet av virksomheten

We help people feel better, faster. HealthHero is a clinic in your pocket, giving you direct access to GPs, counsellors, physiotherapists and other health experts, 24/7. We work with businesses, insurers and healthcare systems to make care simple, affordable and accessible to everyone. We connect you to the right expert, first time, every time. No waiting rooms. No paperwork. No unnecessary steps. Healthcare has not changed in a century. People still wait. Doctors drown in admin. We built HealthHero to fix this. Our smart clinician matching uses technology and real clinical expertise to collect your information, match you instantly to the right professional and handle admin in the background - digital when it should be, human where it counts. We are Europe’s largest digital clinic, trusted by the biggest health systems. We cover 30 million lives in 4 countries. Our 4,000 clinicians deliver over 4 million appointments each year, across 12 connected clinics. From GP to ADHD, it is all here. Healthcare made simple for patients, clinicians and businesses.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

997 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(997)

894 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

A very efficient service

A very efficient service, will certainly use again.

20. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HealthHero

Thank you, Stuart. We are pleased you found the service efficient and that you would use it again.

Vurdert til 5 av 5 stjerner

Accessible and highly professional

I used Health Hero to obtain a fit note when my GP didn't have any telephone appointments available and I was too unwell to leave the house.

The GP I spoke to was very considerate, understanding and professional. They took the time to explain how the fit note was different to an NHS fit note and what the next steps would be if I needed any further time off. They also checked on my wellbeing even though they knew treatment was already in place; they wanted to be sure my treatment was working and I didn't need any additional advice or care, which I really appreciated.

I'll certainly be using Health Hero again if I ever need a GP, I'd even go so far as to say I'd use Health Hero first before going to my NHS GP if appropriate.

11. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HealthHero

Thank you, Chloe. We are delighted to hear the service was accessible when you needed it most and that the GP provided considerate and professional care. It is great to know you felt supported and well informed throughout. We really appreciate your kind feedback.

Vurdert til 5 av 5 stjerner

10 stars if I could!

I absolutely love using your services. It’s very convenient, booking is extremely easy/user friendly, and your clinicians and very professional. I felt heard, and trust the is service. I would recommend to absolutely everyone I know. Thank you so much for a positive experience every time :)

13. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HealthHero

Thank you, Tabitha. We are thrilled to hear how much you value the service and that you have had such positive experiences. It is especially rewarding to know you feel heard and trust the care provided. Thank you for your recommendation.

Vurdert til 5 av 5 stjerner

Good service need to more facilities

Good service need to more facilities, fully Medical and Insurance

19. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HealthHero

Thank you, Kumar. We are pleased you found the service good and appreciate your feedback regarding additional facilities, which we will share with the team.

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service

19. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HealthHero

Thank you for your review. We are pleased to hear you found the service excellent.

Vurdert til 5 av 5 stjerner

I was very impressed by this Benenden service

I was very impressed by this service which was provided and handled very well.

10. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HealthHero

Thank you, Sally. We are delighted to hear you were impressed with the service and that it was handled well throughout. Your feedback is much appreciated.

Vurdert til 5 av 5 stjerner

Benenden efficient end to end service

I had an extremely positive experience with the end to end service, I.e. booking an online appt, having an online appt, receiving advice which I acted upon. The result was an injury sustained on Sunday, referral advice on Monday from Benenden, went to walk in clinic same day as per advice, seen by triage nurse, had an xray, wrist break confirmed, appt with orthopaedic surgery on Tuesday resulting in wrist in a cast. I was so impressed and pleased for the treatment I received at each stage. Thank you.

10. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HealthHero

Thank you, Gloria. We are delighted to hear how positive your experience was from start to finish and that the service supported you at each stage of your care. It is great to know the advice you received helped you access the right treatment so quickly. We wish you a smooth recovery and thank you for your kind feedback.

Vurdert til 5 av 5 stjerner

Highly recommendable

Highly recommendable. Putting an inquiry in within a day maybe two it was already set up to start my counselling lady I have is exceptional very easy to talk to doesn’t make me feel stupid in any form which is very important for me and actually gives you or makes you think how to deal with situations

14. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HealthHero

Thank you for your feedback. We are very pleased to hear your counselling experience has been so positive and that you feel comfortable and supported. It is wonderful to know the sessions are helping you manage situations and feel at ease. We appreciate your recommendation.

Vurdert til 5 av 5 stjerner

Quick service

Quick service, easy to book

11. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HealthHero

Thank you for your review. We are pleased you found the service quick and easy to book.

Vurdert til 5 av 5 stjerner

Easy quick and great service to get…

Easy quick and great service to get prescription for my son.

11. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HealthHero

Thank you, Aqsa. We are glad you found the service quick and easy to use, and that you were able to get the prescription your son needed without delay.

Vurdert til 5 av 5 stjerner

So helpful and valuable to get to speak…

So helpful and valuable to get to speak to a GP within 24 hours in these times when so difficult to get to speak to GP in less than 4 weeks. 🙏Thank you Benenden

1. mai 2026
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Svar fra HealthHero

Thank you for your kind feedback. We are pleased you were able to speak to a GP within twenty four hours and that the service was helpful during a time when access can be challenging. We truly appreciate your comments.

Vurdert til 5 av 5 stjerner

Really easy to book a consultation

Really easy to book a consultation. Phone call for consultation spot on time and e-prescription came though almost immediately after the call had finished. Perfect 🤩

8. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HealthHero

Thank you, Sarah. We are delighted to hear the booking process was easy, the call was on time and that your prescription was provided so quickly. It is great to know the service worked so smoothly for you.

Vurdert til 4 av 5 stjerner

Got an appointment quickly.

Got an appointment quickly, GP knowledgeable, kind & reassuring, however I still had to call my NHS GP to get a face to face appointment, which took ages and a lot of back & forth, which is why I have this service to avoid the unreliability of the NHS, it would be great to offer a face to face referral to a private GP clinic to get the full experience.

8. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HealthHero

Thank you for your feedback. We are pleased you were able to get an appointment quickly and that the GP was knowledgeable and reassuring.
There can be a number of reasons why a direct referral is not made, depending on clinical need and appropriate care pathways. We would like to review your experience further, so please contact us at patientexperience@healthhero.com with more details and we will look into this for you.

Vurdert til 5 av 5 stjerner

An excellent service

An excellent service! Booking the appointment was very easy on the app and I was able to see a GP online within a few hours. I had a prescription and was on the road to recovery!
Fantastic service 5 *****

14. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HealthHero

Thank you, Jane. We are delighted to hear you found the service easy to use and that you were able to see a GP within a few hours. It is great to know you received your prescription quickly and were on the road to recovery.

Vurdert til 5 av 5 stjerner

Lovely helpful service

Lovely helpful service. Very nice doctors. I just wish that some of them was my family doctor.

14. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HealthHero

Thank you, Moira. We are glad you found the service helpful and that the doctors were kind and supportive. Your feedback means a great deal to us.

Vurdert til 5 av 5 stjerner

Benenden health care is a must

Benenden health is a bright light in the dark labyrinth of healthcare. I completed an anima to my GP. It said they were at capacity. Go to A & E if urgent. I couldn’t walk. Def not sitting in A & E for 8 hours. I contacted Benenden. Had an appointment two hours later. Chose to have it by phone call. The Dr was absolutely amazing. Took the time to listen and to explain what my problem could be and its solutions. I Felt heard. Valued. I wasn’t rushed. She offered painkillers. Recommended my next steps. I chose my own preferences. One was physiotherapy. She referred me to physiotherapy free through Benenden. No waiting. Its in a few days. Less than a week after my call. This service was a life saver to me. Mentally and physically. It doesn’t replace our overworked NHS. To me it supports it.

30. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra HealthHero

Thank you, Margaret. We are truly pleased to hear how much the service supported you both physically and mentally. It is wonderful that you felt listened to, valued and able to access further care so quickly. We really appreciate your thoughtful feedback.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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