The booking itself was easy to do and with prompt results. I had an appointment a few hours later on the same day. The clinician asked the relevant questions to do with my illness, gave explanati... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Such an easy system to use. Booked a video call with a clinician so easily and was arranged so quickly. Was seen on time, was able to upload photos so clinician had more information to support my conc... Vis mer
Selskapet har svart
Brilliant as you can book an appointment for when it suits you, appointments available allday everyday mon-sun, it's fantastic especially when it's so hard to see your own GP. Only downfall even if yo... Vis mer
Selskapet har svart
I would totally recommend the Benenden 24 Hour GP service. When I couldn’t get an appointment with my GP for four days and the symptoms I was experiencing or worsening, I had a phone call withi... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We help people feel better, faster. HealthHero is a clinic in your pocket, giving you direct access to GPs, counsellors, physiotherapists and other health experts, 24/7. We work with businesses, insurers and healthcare systems to make care simple, affordable and accessible to everyone. We connect you to the right expert, first time, every time. No waiting rooms. No paperwork. No unnecessary steps. Healthcare has not changed in a century. People still wait. Doctors drown in admin. We built HealthHero to fix this. Our smart clinician matching uses technology and real clinical expertise to collect your information, match you instantly to the right professional and handle admin in the background - digital when it should be, human where it counts. We are Europe’s largest digital clinic, trusted by the biggest health systems. We cover 30 million lives in 4 countries. Our 4,000 clinicians deliver over 4 million appointments each year, across 12 connected clinics. From GP to ADHD, it is all here. Healthcare made simple for patients, clinicians and businesses.
Kontaktopplysninger
W1H 6DU, London, Storbritannia
- info@healthhero.com
- healthhero.com
4,8
Enestående
997 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Amazing online booking with Health Hero
I booked an online appointment through Simply Health for a consultation with a doctor. The process was easy to follow and the whole process was excellent. It was really helpful to be able to book an appointment online - there were quite a few appointments available and easy to fit into my timescale. A fantastic service all round - thank you!
20. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you, Irene. We are delighted to hear the booking process was easy to follow and that you were able to find an appointment that fitted your schedule. It is great to know the overall experience was so positive.
Vitality GP service
Very quick access to the GP service, much better than my usual GP practice where it is very difficult to get an appointment.
2. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you, Tim. We are pleased you were able to access the GP service quickly and that it provided a helpful alternative when appointments elsewhere were difficult to secure.
Brilliant service whe your unable to…
Brilliant service whe your unable to get to your own GP
28. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you for your feedback. We are glad the service was there to support you when you were unable to access your own GP.
An excellent service when my own GP…
An excellent service when my own GP couldn’t offer me a return telephone for 3 weeks. The doctor I spoke to listened and understood my problem. Would definitely use again and thoroughly recommend
27. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you, Sheila. We are pleased the service was able to support you when your own GP was unavailable and that the doctor listened and understood your concerns. We appreciate your recommendation.
Happy with service and consultant
28. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you, Anil. We are glad to hear you were happy with both the service and the consultant.
What an incredible service
What an incredible service! From initial call, to Dr calling me back within a couple of hours to the questions he asked and the prescription being ready almost instantly! Can’t rate it highly enough.
1. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you, Shereen. We are delighted to hear you found the service so quick and effective from your initial call through to receiving your prescription. It is great to know the process worked smoothly for you and we appreciate your kind feedback.
Great service
Great service. My daughter had a fall while on holiday and we were able to get her checked without needed to go to a hospital. The service was very quick. We were advised by the doctor to go to hospital in the end but without this advice we may not have known this.
26. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you, Tomas. We are glad the service was able to support your daughter quickly while you were away and help guide you on the next steps. It is reassuring to hear the advice provided helped you make the right decision.
Found the process smooth and worked…
Found the process smooth and worked well with my timescale.
29. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you, Mark. We are pleased you found the process smooth and that it worked well around your schedule.
Out of hours appointment
Easy to get an appointment, my situation was dealt with effectively and a positive outcome received.
25. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you, David. We are pleased you found it easy to access an out of hours appointment and that your situation was handled effectively with a positive outcome.
Real Doctors with excellent knowledge
Real Doctors with excellent knowledge, who listen and have the skills to provide positive solutions. Also good administrative staff. In trouble for help at weekends or Bank Holidays and this is a really essential service. Certainly as good as my local Surgery for filling the gap where needed. Booking process is so simple, you literally just need the phone number.
31. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you, Nick. We are delighted to hear you found the service knowledgeable and supportive, especially during weekends and bank holidays. It is great to know the booking process and overall experience worked so well for you.
Excellent
Easy to book. Prompt response. Quick appointment. Excellent GP.
19. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you for your feedback. We are pleased you found the booking process easy and that you received a prompt appointment with excellent care from the GP.
Excellent doctor service and done…
Excellent doctor service and done swiftly. Highly recommend to everyone.
23. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you, Asad. We are pleased you found the service swift and reliable, and we appreciate your recommendation.
Very caring and experienced clinicians…
Very caring and experienced clinicians . Appointments booked straight away
22. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you, Helen. We are glad to hear you found the clinicians caring and experienced, and that appointments were easy to arrange.
Excellent service
Booked appointment by phone very helpful staff. My appt was just 45 minutes later by phone. The doctor called exactly on the stated time. The doctor swiftly sorted a specialist referral for me which was in my inbox just 5 minutes later. Excellent service.
22. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you, Joanne. We are delighted the booking process was straightforward and that you received such a prompt appointment. It is great to hear the referral was arranged quickly and the service met your expectations.
Amazing service
Incredible, no hassle pure joy using them. Didn't have to wait long. i had Dr Luthfunnesa Ahmed she was incredible, caring, she read my history. Gave me incredible advice.
22. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you, Joshua. We are delighted to hear you had such a positive experience and that Dr Ahmed provided caring and thorough support. It is wonderful to know you felt well looked after.
Excellent
Always from. Start to finish it is excellent. Could not wish for a better service thank you 🙏
24. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you, Sharon. We are very pleased to hear you find the service consistently excellent from start to finish. Your feedback means a great deal.
Excellent patient service
The doctor listened to my symptoms and prescribed medication for 8 weeks , thereafter if the issue still persists the doctor provided recommendations for next course of action
22. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you, Mr Bhar. We are glad to hear the doctor listened carefully to your symptoms and provided a clear treatment plan along with guidance for next steps.
Very helpful and informative
Very helpful and informative
22. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you, Jackie. We are pleased you found the service helpful and informative.
It was there when I needed it
It was there when I needed it. Rather than over a week away with a health clinician.
21. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you, Andrew. We are pleased the service was there for you when you needed timely support and helped avoid a longer wait.
Easy to use & navigate, would use again!
Easy to use & navigate. Very helpful clinician and good service
20. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HealthHero
Thank you for your feedback. We are glad you found the service easy to use and navigate, and that the clinician was helpful.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.