Abysmal customer service. Every e mail takes forever for tjem to respond to. You dont get a satisfactory outcome. Great shirts but if these is an issue youre pretty much on your own.
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Worst international shipping service ever, they don’t make the return policy clear on their website, happy to take your money and when enquire about return they give you the run around and palm you of... Vis mer
Selskapet har svart
As someone who is wearing RM Williams boots all the time, getting 2 pairs here, I was actually pleasantly surprised when the boots arrived. I didn't expect much, as I wasn't familiar with the bamrand... Vis mer
I don't usually write reviews however, in this case, I really want to tell people about these amazing shirts! Ordering online from Australia can have it's challenges however my shirts arrive... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Hawes and Curtis is a Jermyn street luxury shirtmaker. We have a large range of luxury shirts and luxury accessories for both men and women. Visit our online store today!
Kontaktopplysninger
3,2
Middels
730 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service
4. juli 2023
Very pleased with purchase.
Shirts arrived only a few days after ordering online, are excellent quality and fit perfectly. I’m very pleased with my purchase, thanks so much!
13. juni 2023
Satin means polyester
Thanks for the opportunity to provide feedback. Unfortunately this one is not positive.
I recently purchased a black satin fitted shirt and a blue floral semi fitted shirt to try the quality of these items and because of their appeal. The website suggests executive wear and quality but dissapointingly this was not my experience.
The black shirt is 100% polyester and the other a high % not what I was expecting. I would definately not have purchased these had it been made clear satin means polyester so it might help to clarify this on the product description. A lesson learned from my perspective and I'm unlikely to purchase anything else . On the positive side, I've donated both items to my local charity shop.
13. juni 2023
Svar fra Hawes & Curtis
Hi Elaine,
Thank you for your review.
We are sorry to hear about the quality issue with your items. We pride ourselves on making high-quality products. The products you have ordered: - FIPTA002-A01 state in the product details 97% Polyester and 3% elastic. - BQDZE006-B18 states in the product description 100% Viscose.
I am sorry to hear you were not happy with this but this information was made available on our website under 'The Details' the description of the product and materials is always displayed clearly and accessible.
Kind regards,
H&C CS
Ease of website
1. juli 2023
Very high quality shirts!
25. juni 2023
Horrible support
It would be great if you could check your emails before shipping out overseas orders.
10. juni 2023
Svar fra Hawes & Curtis
Hi,
Thank you for your recent review.
We appreciate you taking the time to provide us with your feedback. We are constantly striving to improve our products and service. We always welcome comments from our customers for continual development.
Should you need any further information, please do not hesitate to contact me.
Kind regards,
Quality
Quality shirts, great service. I now buy all my business shirt from you as the are well made with good quality material! Thank you
15. juni 2023
The shirt fits beautifully
The shirt fits beautifully, so well done with your online sizing guide. Ordering was easy, excellent delivery timeframe for over here in Oz. Just love ❤ your shirts. Thank you!
20. mai 2023
I love the six shirts! Amazing!
I don't usually write reviews however, in this case, I really want to tell people about these amazing shirts!
Ordering online from Australia can have it's challenges however my shirts arrived quickly and carefully packed, including the metal pins keeping the garments in place in each package.
I'm an Australian size 18 but usually wear two UK sizes up - the size UK22 shirts fit perfectly with just enough room to allow the material to drape elegantly.
The shirts are made to a standard of excellence I'd never usually expect from this price.
Unpacking each one was such a treat! The material is so luxurious, it just spills out of the package. Thanks so much, I'll be back!
23. mai 2023
Great shirts and great service.
4. mai 2023
If you live in Aus or another country…
If you live in Aus or another country far from the UK this may apply:
-garment arrived in good time and was a lovely piece of clothing
-BUT size was wrong for me and it cost me nigh on $70AUD to return. A better policy is needed in this regard if the company plans on having a stronger online presence
4. mai 2023
Svar fra Hawes & Curtis
Hi Kunal,
Thank you for your review.
I'm sorry to hear about this issue and for any inconvenience it may have caused. I can see from our records that one of our team members has responded to your query.
Should you need further assistance, please do not hesitate to contact us at customerservice@hawesandcurtis.com
H&C CS
Really prompt delivery and a quality…
Really prompt delivery and a quality product. Very happy with 2 of the shirts. Not so happy with 2 as the colour is very different to the website photo. Described as Navy, however looks black. One of the shirts I'm very happy with is also described as Navy and looks Navy - definitely a lighter shade.
9. mai 2023
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