1. Sale process: bought a 39mm longines hydro- the staff was very helpful and quick. I never ordered before from online stores through chrono24 but my experience was beyond positive. 2. They shippe... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
1. Sale process: bought a 39mm longines hydro- the staff was very helpful and quick. I never ordered before from online stores through chrono24 but my experience was beyond positive. 2. They shippe... Vis mer
Selskapet har svart
I am trying to send back the watch because it came dirty with no original protective foil rather than strech foil wrapped around watch case. Warranty card has no dealer stamp on it and was filled 12 d... Vis mer
I bought a watch here from Harvey Store. The shipment got delayed because of a problem over at DHL. But everyone has given me a peace of mind, and the watch was shortly on it's way back to me. T... Vis mer
Selskapet har svart
Bought a Hamilton Khaki Aviation Bronze via Chrono24. Communication with the Dealer was good. The Parcel delivered within the approbriate Time. The watch exceeded my expactations, it looks much b... Vis mer
Established in the world of Luxury Jewelry, Harvey Store represents a "must" in the watches industry, based in Zurich, Switzerland, and active in over 70 countries around the world with a constant development and expansion. The company is born as an innovative concept of fusion between antique goldsmith and modern avantgarde, representing a reference center that brings together the best watchmakers worldwide, aiming to constantly renew itself. It offers a wide range of products in trend, carefully selected to bring not only a guarantee of the service's quality but also, most than everything, a trusted connection with the actual fashion. Wins the trust of the luxury "ticking" lovers thanks to its professionality and experience in the field, maintains its name strong and alive due to its interest and care for details, becoming so one of the most trusted companies worldwide. The success also comes from a particular interest of ours of performing in front of a public that includes not only loyal admirers and experts but also new members in this perpetually developing field, showing them stories from a world that keeps fascinating and amazing us. More than this, Harvey Store is happy to tell its own story and impress by its passion about this field.
Chaltenbodenstrasse, 8834, Schindellegi, Sveits
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 80 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Outstanding service outstanding communication so helpful very fast delivery thank you would very highly recommend this seller
Great experience! Watch as expected, quick delivery, everythink as they declaire. 100% recomended.
Special wishes were considered carefully!
I ordered a new watch from HarveyStore, but what I received was clearly used — it had deep, visible scratches and looked worn. The product was advertised as brand new, so this was extremely disappointing.
To their credit, customer service was responsive, but they insisted repeatedly on sending a replacement instead of simply offering a refund. I found this approach quite pushy and unhelpful, especially after receiving such a poor-quality item in the first place. Makes me also question the authenticity of the watch itself.
When a store advertises new products, customers should receive exactly that — not something used or refurbished. Based on my experience, I would not recommend HarveyStore. I and my immediate watch collector network will never use this site and will not recommend.

Svar fra Harvey Store
Produit conforme et livraison rapide (en stock)
Great service.
Helpful staff and speedy delivery. Highly recommended.
Fantastic communication, high level of professionalism and were flexible with price. I strongly recommend Harvey Store for online purchases....
I bought a Junghans Max Bill Bauhaus watch and received it on the 22 October 2025. The following day I notified Harvey Store that I wanted to return it. There was no issue with the watch.
I tried contacting them by phone and email. I received notification that my email of intent had been received and is being dealt with by their support staff. I am writing this email a week later still awaiting a response.
I will update this review when there is something to report!
Email sent: 23 October
I received notification the watch was delivered 24 November to Harvey Store. Package held up in customs!
I received an email from Harvey Store 26 November 2025, informing me that my emails ended up in their spam folder for which they apologised. They also informed that my watch will be refunded if it passes inspection.
Very good, quick delivery and communication on spot!
I bought from the store on Chrono24. Everything was perfect. The watch is beautiful, the shipping was fast, and the customer service was kind and helpful.
The purchase was made simple from start to finish with a great price and quick delivery, would definitely buy more watches from Harvey Store.
Excellent experience. Great communication by seller.
I highly recommend this seller. Communication with him is easy. The watch I purchased is exactly as described. There was a small issue with the warranty not being activated but after I contacted the seller he fixed the issue within a day. You can trust this seller 100%. I would buy from Harvey Store again in the future.
Bought a Premium Seiko watch(~€800) Required several reminders before it was finally shipped. The watch was not delivered in its original box with its instructions, which are shown on the website to be included. After giving a low score review on trustpilot, Harvey confirmed that original box and instructions were to be delivered.
Finally the box arriverad, but not the instructions… :(
Based on my experience as customer, I have revised my experince from 1 to a poor 3, based on that box finally arrived, but not instructions and the long wait of almost 30 days, and their lack of communication.
So not the smoothest shopping expirience…
You decide

Svar fra Harvey Store
The purchase was straightforward, and the watch arrived within the promised delivery time. The condition and delivery details were as stated in the offer. I'm satisfied and would shop here again.
Totaly recomend this site and products! Very fast shipping, and great customer service! The Seiko is beautiful with an exceptional quality! 5 stars!
I bought a watch from them through Chrono24: extremely professional sellers with clear and fast communication, fast shipping (I got the watch in less than 48h notwithstanding I bought from another country!) and fair prices.
Fast and clean, no issues all as promised
The watches are of great quality, already registered them. The shipment within expected timeframe, support is awesome.
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