Harvey Store Anmeldelser 

861
•
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

1. Sale process: bought a 39mm longines hydro- the staff was very helpful and quick. I never ordered before from online stores through chrono24 but my experience was beyond positive. 2. They shippe... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I am trying to send back the watch because it came dirty with no original protective foil rather than strech foil wrapped around watch case. Warranty card has no dealer stamp on it and was filled 12 d... Vis mer

Vurdert til 5 av 5 stjerner

I bought a watch here from Harvey Store. The shipment got delayed because of a problem over at DHL. But everyone has given me a peace of mind, and the watch was shortly on it's way back to me. T... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Bought a Hamilton Khaki Aviation Bronze via Chrono24. Communication with the Dealer was good. The Parcel delivered within the approbriate Time. The watch exceeded my expactations, it looks much b... Vis mer

Informasjon om virksomheten

  1. Klokkebutikk

Skrevet av virksomheten

Established in the world of Luxury Jewelry, Harvey Store represents a "must" in the watches industry, based in Zurich, Switzerland, and active in over 70 countries around the world with a constant development and expansion. The company is born as an innovative concept of fusion between antique goldsmith and modern avantgarde, representing a reference center that brings together the best watchmakers worldwide, aiming to constantly renew itself. It offers a wide range of products in trend, carefully selected to bring not only a guarantee of the service's quality but also, most than everything, a trusted connection with the actual fashion. Wins the trust of the luxury "ticking" lovers thanks to its professionality and experience in the field, maintains its name strong and alive due to its interest and care for details, becoming so one of the most trusted companies worldwide. The success also comes from a particular interest of ours of performing in front of a public that includes not only loyal admirers and experts but also new members in this perpetually developing field, showing them stories from a world that keeps fascinating and amazing us. More than this, Harvey Store is happy to tell its own story and impress by its passion about this field.


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

861 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 80 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(861)

153 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Ordered a new watch, received used.

I ordered a new watch from HarveyStore, but what I received was clearly used — it had deep, visible scratches and looked worn. The product was advertised as brand new, so this was extremely disappointing.

To their credit, customer service was responsive, but they insisted repeatedly on sending a replacement instead of simply offering a refund. I found this approach quite pushy and unhelpful, especially after receiving such a poor-quality item in the first place. Makes me also question the authenticity of the watch itself.

When a store advertises new products, customers should receive exactly that — not something used or refurbished. Based on my experience, I would not recommend HarveyStore. I and my immediate watch collector network will never use this site and will not recommend.

23. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Harvey Store

Svar fra Harvey Store

Dear Mr. Arda Yakicioglu,

We are truly sorry to read about your experience.
As soon as you contacted our support team, we immediately offered a full replacement with a brand-new item, which is our standard procedure whenever an issue occurs. Of course, you also have the right to request a return and a full refund — and we have already confirmed that we will proceed accordingly.

We regret that this situation has caused you inconvenience, as it does not reflect our usual quality standards or the level of service we always strive to provide to our customers.

HarveyStore Team

Vurdert til 1 av 5 stjerner

I bought a Junghans Max Bill Bauhaus…

I bought a Junghans Max Bill Bauhaus watch and received it on the 22 October 2025. The following day I notified Harvey Store that I wanted to return it. There was no issue with the watch.

I tried contacting them by phone and email. I received notification that my email of intent had been received and is being dealt with by their support staff. I am writing this email a week later still awaiting a response.

I will update this review when there is something to report!

Email sent: 23 October

I received notification the watch was delivered 24 November to Harvey Store. Package held up in customs!

I received an email from Harvey Store 26 November 2025, informing me that my emails ended up in their spam folder for which they apologised. They also informed that my watch will be refunded if it passes inspection.

30. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Everything was perfect

I bought from the store on Chrono24. Everything was perfect. The watch is beautiful, the shipping was fast, and the customer service was kind and helpful.

8. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I highly recommend this seller

I highly recommend this seller. Communication with him is easy. The watch I purchased is exactly as described. There was a small issue with the warranty not being activated but after I contacted the seller he fixed the issue within a day. You can trust this seller 100%. I would buy from Harvey Store again in the future.

23. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Mycustomer expirience could have been better…

Bought a Premium Seiko watch(~€800) Required several reminders before it was finally shipped. The watch was not delivered in its original box with its instructions, which are shown on the website to be included. After giving a low score review on trustpilot, Harvey confirmed that original box and instructions were to be delivered.
Finally the box arriverad, but not the instructions… :(
Based on my experience as customer, I have revised my experince from 1 to a poor 3, based on that box finally arrived, but not instructions and the long wait of almost 30 days, and their lack of communication.
So not the smoothest shopping expirience…
You decide

22. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Harvey Store

Svar fra Harvey Store

Dear Mr. Fagerström,

We are truly sorry for the inconvenience and disappointment caused. We have already contacted you directly to clarify the situation and to send you the correct original Seiko PADI , which appear to have been missing due to a supplier error.

Our team is fully committed to resolving this issue as quickly as possible and ensuring that you receive the complete set as initially presented.

Regarding the user manual, please note that since 2023 Seiko no longer provides printed booklets. Instead, the instructions can be downloaded digitally by scanning the QR code on the warranty card, which links directly to the official Seiko PDF manual.

Thank you for your patience and understanding , we will make sure everything is corrected shortly.

Kind regards,
Harvey Store Team

Vurdert til 5 av 5 stjerner

Would shop here again.

The purchase was straightforward, and the watch arrived within the promised delivery time. The condition and delivery details were as stated in the offer. I'm satisfied and would shop here again.

8. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing watch

Totaly recomend this site and products! Very fast shipping, and great customer service! The Seiko is beautiful with an exceptional quality! 5 stars!

13. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great watch seller

I bought a watch from them through Chrono24: extremely professional sellers with clear and fast communication, fast shipping (I got the watch in less than 48h notwithstanding I bought from another country!) and fair prices.

15. oktober 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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