I had the best sales person.Kim was so patient and helpful and very honest. I still ask her questions and she also gets back to me with an answer. It was nice to not be pressured to buy and the hones... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I found this service really useful when trying to decide on an outfit for a wedding. Also being petite this helped me decide which sizes worked well. Also meant for a high end company with more expens... Vis mer
Selskapet har svart
First time using the Harper concierge service offered by Universal Works. I needed to see sizing on a garment I wanted to buy so chose two sizes. Had to wait a few days until my delivery. It went smo... Vis mer
Selskapet har svart
I would absolutely recommend Harper try before you buy! I have been a customer of Me+Em for a while and this is a game changer as I can try styles and different sizes without laying out an advance... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Harper is a fashion concierge service that brings you the in-store shopping experience, whenever and wherever you wish.
Kontaktopplysninger
NW5 1TL, London, Storbritannia
- 0333 939 8123
- service@harperconcierge.com
- harperconcierge.com
4,9
Enestående
977 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Harper
Thanks, Kate. Ease is exactly what we're going for!
Love that I can try on the clothing and…
Love that I can try on the clothing and order different sizes before I have to pay. Returning goods and waiting for refunds can take up to ten days. This service is perfect
31. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
No more ten day waits for a refund, Denise, just try, decide, and only pay for what you keep. Thanks for the perfect review! 🙂
Svar fra Harper
Thank you, Maymona , so happy to hear it!
Great experience
Great service easy and any returns for French connection was quick and easy ..
4. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
We aim to please, thanks for the review!
I love this new service called Try…
I love this new service called Try before you buy. You don’t have any money taken from your credit card until you decide what items you want to keep. So no waiting for refunds to be made to your card. Excellent service.
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
No money leaving your card until you've decided what's staying , that's our goal, Maggie!
Thanks for the excellent review.
Looks like I’m one of few who got an…
Looks like I’m one of few who got an item less then requested that’s ok no bothers. Ordered more in stock & gets email my items have not arrived from Nadine Merabi! I’ve gone on line all in stock and ordered direct.
The approach when I said I’d order directly was thank you not interested in reasons etc. very disappointed as I wanted to try dress but was told to close one curtain no one will see me from the other I WAS NOT impressed. Very disappointed with Bal & Harper… Balbwas so distracted that day I’m not surprised it’s let to cancelling . I’ll touch base directly with Nadine Merabi
3. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
I'm really sorry to hear your visit didn't go the way it should have, Ali. The mix-up with your Nadine Merabi order and how the fitting itself was handled clearly fell short of what we expect. I'd like to look into this properly, so please email our team directly at service@harperconcierge.com with your order details and we'll get it sorted.
Very, very easy.
Very, very easy.
I paid after I had tried the clothes on. Delivery to me was fast and returning the item that I didn’t want was very easy.
Excellent.
30. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Paying only after you've actually tried things on is bang on Gill - thanks for such a lovely review!
It was a very simple process to follow…
It was a very simple process to follow and worked perfectly
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Simple and it worked perfectly, just how we like it! Thanks for the review.
Great speedy service
Great speedy service! More likely to try different sizes, and no hassle with refunds etc
4. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Being more willing to try a few different sizes, without any refund hassle after, that's exactly the freedom we want to give you, Susan. Thanks for the review!
Great home service
Great home service. I really enjoyed shopping this way.
4. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
So nice to hear you enjoyed shopping this way, Jane. Thanks for the review! 🙂
Excellent
Excellent, efficient Try as you buy service with Me&Em
4. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Efficient from start to finish - just how it should be, Sarah. Thank you!
First time of using Harper
This was the first time I had used Harper, I was very impressed with the service and everything went very smoothly returning an item
30. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Lovely to hear your first go with Harper went so smoothly, especially the return. Thank you for the review!
I love this service as it’s efficient
I love this service as it’s efficient, allows me to compare different styles and sizes but also I’m not paying out a large amount before I buy and it’s great to try on clothes at home. Jane who came out today was delightful and helpful so all in all 10/10.
3. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Comparing styles and sizes without laying out money upfront is exactly the idea, and it sounds like Jane made the visit even better, we'll pass that along! Thanks for the 10/10 😊
Great experience from start to finish
Great experience from start to finish. Hand delivered, Sandra pinned the dress for alterations and took it back. Tailoring very reasonably priced and received it back within a week! Would highly recommend!
27. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Sandra pinning the dress on the spot and sorting the alterations sounds like exactly the kind of service we love hearing about, Shivani. Thank you for such a generous review!
Svar fra Harper
So pleased it worked out well for you, thank you for the review!
I was sceptical as to how good this…
I was sceptical as to how good this service would be if I'm honest but also desperate to give it a try. It went beyond my expectations! Unfortunately neither outfit worked for me as I'm between sizings but the returns was effortless and I was kept in the loop via my text and email every step of the way. Five star service for sure!
28. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Even when neither outfit is quite right, an effortless return and being kept in the loop the whole way through still makes for a five-star experience, Jennifer - thank you!
Being between sizes is exactly the kind of thing this service is built for, so don't let it put you off trying again.
Will use again without diubt
This is the first time I’d used the Try before you buy service so I was a little apprehensive but needn’t have been. Garment arrived promptly, reminder emails were great I knew exactly when my try period started, finished and when payment would be taken. Will definitely use again and recommend to others.
20. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Knowing exactly when your try period starts, finishes and payment is taken is helpful and we're proud of that.
Thanks for the recommendation, see you again!
It was a good experience
It was a good experience, used once before so decided to try again. But (possibly) my fault, didn't get the order number or when returning item, the code. I would use again
30. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Good to have you back, Linda!
Sorry the order number and return code weren't easy to find this time, if that happens again, our team's always on hand to help and we'd love to have you order with us again.
Superb service and idea
Superb service and idea . The ability to buy what you want in various sizes without spending a penny is a game changer. Had approximately £1200 worth of clothes shipped. Kept what I wanted them sent the rest back ( has to be in the 5 day period ) was so easy . It’s great not to wait for refunds, they just charge you for what you kept .
31. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
A value of options with nothing paid upfront and only charged for what you actually kept - that's the whole game changer right there, Pen! like going to the store itself.
Thanks so much for the brilliant review.
FIRST TIME I HAVE USED THIS METHOD & I…
FIRST TIME I HAVE USED THIS METHOD & I CAN HIGHLY RECOMMEND IT😁
IT MEANT I COULD ORDER A FEW PIECES TO SEE WHAT SUITED ME
SHOPS NO LONGER AROUND SO THIS IS A BRILLIANT IDEA
31. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Welcome to Harper! With so many shops disappearing from the high street, being able to order a few pieces and see what actually suits you at home is exactly the gap we wanted to fill. So glad your first try was a hit 😁
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