ive had a hardhat watch previously and was quite happy with it until it wouldn't read blood pressure etc so I bought a new one and it will not read my blood pressure etc. I have emailed hardhat and th... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Order #10660 Watch had died after 7 months of light use. I bought a new charger cable from the website but that hasn’t fixed the problem. £69.95 + £6.95 out of pocket with a watch that won’t turn... Vis mer
I purchased the foreman watch and got a confirmation email of the purchase but 24 hours later still no email telling me the order has been shipped. I attempted to contact the support team using the em... Vis mer
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Update I did have a reply from my initial review and I must say the man who took over was brilliant and more than resolved my initial complaint Can’t really give 5 star as my initial review was so... Vis mer
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3,1
Middels
435 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
After approx 2 weeks use wouldn't recharge after a lot of to and frying finally got a replacement, guess what , SAME PROBLEM, absolute JUNK and crap customer service
After approx 2 weeks
1. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Hardhatwatches
Hi Ken,
If the replacement experienced the same issue as the original, that’s something I’d like to personally review.
Please email and put “FAO Johnny – Ken Review” in the subject line so I can go through your order history and work toward a proper resolution.
Johnny
Hard Hat Watches Australia
I’ve not received my order after…
I’ve not received my order after ordering it over a month ago and they won’t reply to any of my emails. I’ve lost over £100!
19. desember 2025
Svar fra Hardhatwatches
Hi Lucy,
I’m really sorry for the delay and the frustration this has caused. I’ve personally checked your order and can see that Royal Mail appears to have lost the parcel in transit.
We’ve now added your order to our replacement list, and a new watch has been organised to be sent out to you.
If you need anything further, please feel free to reply here or email us directly and ask for me — Johnny — and I’ll make sure this is followed through.
— Johnny, Hard Hat Watches
I’m disappointed with Hardhat Watches’…
I’m disappointed with Hardhat Watches’ customer service. I purchased a watch that just wasn’t for me, so I returned it within their return process. At first, communication was helpful and responsive via email.
However, since they received the watch back, I haven’t heard anything from them. It’s now been over seven days with no response or update, despite reaching out multiple times. At this point, I’m just looking for confirmation and resolution, but the lack of communication has been frustrating.
The product itself seemed fine, but the post-return customer service has been very disappointing
16. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hardhatwatches
Hi Billy,
Thanks for bringing this to our attention — I’m really sorry about the lack of communication after your return was sent back. That’s not the experience we want anyone to have.
I’ve reached out to you directly via email to get this resolved as quickly as possible and will personally look after your refund from here.
Thanks for your patience, and I appreciate you flagging this with us.
— Johnny, Hard Hat Watches
RUBBISH WATCH
Got the hard hat watch for Christmas and it only lasted 2 weeks, wasn’t turning on so I made a complaint and they delivered a new one just today
Got it out of the box, had it on for half an hour and then I put it on the charger & it’s done the same thing as last time!! RIP OFFS
21. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hardhatwatches
Hi Laho,
If you’ve had two units fail in a short period — especially straight out of the box — that’s something I absolutely want to investigate personally.
Please email and put “FAO Johnny – Laho Review” in the subject line so it comes directly to me.
Johnny
Hard Hat Watches Australia
Not a great watch
Not a great watch, battery won’t last 24 hours with it just being on.
Worked well for about 2-4 weeks then I’ve had nothing but trouble with it. Have tried talking to their support team to get the same answer each time. “Reset the watch and see how that goes, try using the watch in low power mode”
Not impressed at all
21. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hardhatwatches
Hi Jarrod,
If your battery life dropped significantly after only a few weeks and resetting hasn’t resolved it, that’s obviously frustrating.
Please email and put “FAO Johnny – Jarrod Review” in the subject line so I can personally review your case and look at a proper solution rather than repeating generic troubleshooting.
Johnny
Hard Hat Watches Australia
Literally A $30 Aliexpress watch…
Literally A $30 Aliexpress watch rebranded and sold for $120
10. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hardhatwatches
Hi Dallas,
There are a number of similar-looking smart watches available online — particularly in the budget category — and we’re aware there are imitators that try to piggyback off our branding and positioning.
That said, if you have concerns about your specific unit, please email and put “FAO Johnny – Dallas Review” in the subject line. I’m happy to personally review your order and address any product concerns directly.
Johnny
Hard Hat Watches Australia
Fantastic watch highly recommend i wont…
Fantastic watch highly recommend i wont be buying another watch from another company might have to buy the other hardhat watches to check them out
21. desember 2025
Svar fra Hardhatwatches
Hi Seth,
That’s awesome to hear — thanks heaps for the great review and recommendation!
We’re glad you’re loving the watch, and if you do check out the rest of the Hard Hat range, we’d love to hear what you think.
Thanks again for the support.
— Johnny, Hard Hat Watches
The strap broke when I was hiking 2…
The strap broke when I was hiking 2 days after I got it and the watch got lost never even got it out on site
19. desember 2025
Svar fra Hardhatwatches
Hi Conor,
Thanks for your review — I’m really sorry to hear about what happened.
While we absolutely stand behind our products and will always replace faulty items.
That said, if the strap itself failed within days of receiving the watch, we’d still like to look into that side of it. Please email us at support@hardhatwatches.com
and ask for Johnny, and I’ll review the situation personally to see what we can do to help where possible.
— Johnny, Hard Hat Watches
Watch doesn’t work & sellers are useless
The watch only worked for one day & nit since. We’ve contacted the sellers via email, I had to submit pictures & videos of it not working & sellers said they’d replace bearing in mind it’s taken from 26th Dec till 16th Jan & they’ve said a new one had been sent & delivered… I’ve not received it or had any proof of delivery. I would not buy from this company & definitely wouldn’t recommend.
12. desember 2025
Svar fra Hardhatwatches
Hi Mrs Chrisfield,
Thanks for taking the time to leave a review, and I’m genuinely sorry for the frustration caused — especially over the Christmas/New Year period.
Due to the holiday rush, response times and deliveries were slower than usual, and I apologise for that delay. That said, I can confirm that your replacement watch has been organised and is currently on its way to you.
If you haven’t already received tracking details, please email us at support@hardhatwatches.com
and ask for Johnny, and I’ll personally make sure everything is followed up and confirmed for you.
Thanks for your patience, and again, sorry for the inconvenience caused.
— Johnny, Hard Hat Watches
Brilliant watch love it ❤️
19. desember 2025
Svar fra Hardhatwatches
Hi Andrew,
Love hearing this — thanks so much for the 5 stars ❤️
We’re stoked you’re enjoying the watch and really appreciate you taking the time to leave a review.
— Johnny, Hard Hat Watches
Scammers and liars
stay clear of this company as they have little to none customer care. Watch went wrong within a week and I’ve been emailing and messaging. No one’s helping and they don’t really care. Do not buy this product you will be let down.
I will find every site, every platform and every social media post that I can write a review on. I’m gonna ensure no one else loses their money like I have. Stay clear.
Just so you know after johnnys response I tried emailing. Guess what your email is full probably from complaints. If you guys don’t call me I am going to continue writing reviews so everyone knows what I’m dealing with. You are a scam selling inferior products with the worst customer service I have ever dealt with. I’d suggest you phone me to resolve this issue. Stop wasting my time.
1. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hardhatwatches
Hi Richard,
I’m sorry to read this and I want to clarify what’s happened here, as it doesn’t line up with our records.
Can you please confirm whether you are Richard Davis with order #143702? If so, we have been responding to your emails and have already organised a replacement watch, which is currently on its way to you.
If this review relates to a different order, or if there’s been any confusion, please email us directly at support@hardhatwatches.com
and ask for Johnny, and I’ll personally look into it straight away.
We take customer care seriously and are always happy to resolve issues when given the opportunity.
— Johnny, Hard Hat Watches
Svar fra Hardhatwatches
Thanks for the review — really glad to hear you’re happy with both the service and the product so far.
— Johnny
Great watch very hard wearing no info…
Great watch very hard wearing no info to reply to text
10. desember 2025
Svar fra Hardhatwatches
Thanks for the feedback, Janet — great to hear the watch is holding up well.
If you ever need help with messaging or settings, feel free to reach out to us anytime.
— Johnny
Bought as a present for my Son as his…
Bought as a present for my Son as his good watch was getting damaged at work. He is very happy with it and says it does everything it says it would. Thank you
9. desember 2025
Svar fra Hardhatwatches
Thanks so much for taking the time to leave this review, Jacqueline.
Really glad to hear your son is happy with the watch and that it’s doing exactly what he needs it to at work.
— Johnny
Still waiting after 2 weeks…
Have been waiting 2 weeks on a replacement watch for one that was purchased as a xmas gift and died after 2 days. Keep getting the same email regards tracking link which shows the replacement watch sitting in a Brisbane courier warehouse. I am now going to buy another brand watch - never again will I buy a Hard Hat watch - after a dozen emails I am over it.
14. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hardhatwatches
Hi Wendy,
I completely understand how frustrating this would be, especially after already having the original watch fail so quickly.
If the tracking is showing it sitting in a Brisbane courier facility for two weeks, that’s something that needs to be escalated properly — not just repeated with the same tracking link.
Please email our support team and put “FAO Johnny – Wendy Review” in the subject line so it comes directly to me. I will personally contact the courier and get a clear answer on what’s going on and make sure this is resolved properly for you.
Johnny
Hard Hat Watches Australia
Lasted 3 weeks
Lasted 3 weeks. The screen is stuffed. I have the screen protector and woke up to the screen glitched out. Even if I did whack it on a door frame or something this was advertised as a tough watch?
Unfortunately after doing some research this is just a middle man company reselling cheap watches from china, and they claim the watches are priced at just $14 on their customs declaration.
13. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hardhatwatches
Hi Bronte,
I’ve reviewed your order and can see that we’ve already sent out a replacement unit to you.
If you’re still experiencing issues or have concerns about the replacement, please email us and put “FAO Johnny – Bronte Review” in the subject line so it comes directly to me.
We stand behind our products and our support process, and I’m more than happy to personally review any ongoing concerns.
Johnny
Hard Hat Watches Australia
Purchased a watch for Christmas
Purchased a watch for Christmas. Lasted 1 week. The power button is faulty, watch keeps wanting to reset, loses Bluetooth connection constantly. Never buy again.
10. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hardhatwatches
Hi Gavin,
If your watch developed a faulty power button within a week, that’s definitely not acceptable.
Please email us and put “FAO Johnny – Gavin Review” in the subject line so I can personally look into your order and make sure this is resolved properly.
Johnny
Hard Hat Watches Australia
Very poor watch
Very poor watch
Had a foreman and an very dissatisfied
The watch has limited information
You can’t add apps
The bands swell up and the pin holding it to the watch always pulls out
The protective cover doesn’t hold up in a work situation cracks way to easily (which is I why I tried this watch )
Warranty’s don’t hold up and they will blame it on a manufacturer fault and not honour the warranty
They’ll find every excuse under the sun to get out of replacing it under warranty
DO NOT BUY IT
you’ll waste your money
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hardhatwatches
Hi Lee,
I’m sorry to hear you’ve had such a negative experience.
If you feel your warranty claim wasn’t handled fairly, I genuinely want to review that personally. We don’t look for excuses to deny legitimate faults, and I’d like the opportunity to reassess your case.
Please email us and put “FAO Johnny – Lee Review” in the subject line so it comes directly to me.
Johnny
Hard Hat Watches Australia
Absolutely love the watch
Absolutely love the watch the only problem was how long it took to be delivered would have been 5 stars if delivered in the time stated took 3 days longer than expected.
14. desember 2025
Svar fra Hardhatwatches
Hi Mark,
Thanks so much for the kind words — I’m really glad you love the watch. I do apologise for the delivery taking longer than expected, and I appreciate your patience.
Thanks again for the feedback and support.
— Johnny, Hard Hat Watches
Took ages to arrive and as I put it on…
Took ages to arrive and as I put it on it fell apart.
19. september 2025
Svar fra Hardhatwatches
Hi Glen,
I’m very sorry to hear this — a product falling apart as soon as it’s put on is clearly not acceptable.
I’ve sent you a personal email so we can resolve this directly and get this sorted for you as quickly as possible.
— Johnny, Hard Hat Watches
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