Happy Painting Store Anmeldelser 

Sämsta företaget jag varit med om. Dom har blandat ihop mig och en annan kund. Efter flertalet mail från både mig och den andra tjejen så skickar dom endå hennes saknade pärlor till mig. Kommer aldrig att beställa eller rekommendera någon annan att köpa från de usla företaget. Driver man ett företag bör man ha koll och ordning på sina kunder.

I received the diamond painting as a gift.
Sadly there were a few colours that ran out and a couple that were missing altogether, however I notified the company who were very obliging and helpful and although it took a while to sort out I eventually received all the bits and finished my painting.
I'm very happy with it and would also like to praise the customer service - Raj in particular, who persisted with me to a successful and happy conclusion.

Very good company and very helpful with helping me to find out what had happened to my missing package from them. Have a great selection of Diamond paintings to choose from too something for everyone. Doing their paintings helped me to relieve my stress and to distract myself and pass time during the lockdowns with Covid. Would defintley recommend this company to others. I have already made another purchase from them. Just waiting for that package to arrive now.

Fantastic company easy to use website and more than happy to help with any enquiries that you may have and if your unsure what size personalised diamond painting to order they are more than happy to help you get the right size for you just email them your picture and they will fine the right size for you. Highly recommend buying from Happy Painting.

I ordered a customized kit , when it arrived it was damaged, I emailed customer service and they replied back to me that they will send me out another canvas, also some colours on the canvas didn’t look right to me , a couple days later customer service send me out a colour sheet, I picked the colour beads that I liked and they were send to me no charge , I received the new canvas with more beads as well a diamond painting tool set , I don’t know another company that would do this for there customers, this is a company that really cares for there customers, they like to make there customers happy , customer service doing outstanding work for there customers, if there is a problem there right there for you and solve the issue, thank you so much Anna for the amazing work you did for me so much appreciated, excellent customer service,

Ho fatto richiesta per un immagine personalizzata di misura 50X70 . La foto da me inviata non solo era a misura precisa e non avrebbe subito tagli ma anche i colori e i dettagli erano ben precisi. Quello che mi è arrivato è un immagine con colori completamente alterati, nonostante la grandezza richiesta dovesse portare dettagli di precisione e i soggetti erano due grandi nella tela sono completamente sfocati e irriconoscibili. Delusione totale, non consiglio in alcun modo questo sito davvero una totale delusione mai più!

Al een maanden geleden had ik een hele mooie paint besteld
Uiteraard alle steentjes nagekeken zoals op het formulier stond
Tot mijn verbazing stonden op het papieren lijst met stenen hele andere nummers dan op de paint zelf. Er waren verkeerde steentjes geleverd. Gelijk hebben ze nieuwe voor mij besteld. Echt toppie!!! Na 3 weken werden er geen steentjes geleverd, maar een paint van een ander. Ze hadden uitgezocht wie mijn steentjes wel had gehad. Dus....ik zou het opsturen naar die mevrouw, en die mevrouw naar mij.Dus stuurde ik het op naar die mevrouw. Toen werd het weer erg stil.......Weer bellen naar happy paint....Weer hebben zij voor mij steentjes besteld. Eindelijk de goede binnen. Ben zo blij...en wat een topservice!!!! Angela Dellink

I ordered a custom painting. It was sent in the wrong size and with the picture cropped on the sides. I contacted them, it took 2 emails and almost a week to get a response. They apologized and said they would send the correct one. I received the exact same picture! This time the sticky film was also lifting away from the canvas. I contacted them again and this time it took 4 emails and over a week to hear anything. They will not refund my money even though it is all their error!

Jag rekommenderar att köpa produkter från Happy Painting Store, snabb leverans, svarar på mail, superbra produkter med kvalitet, ja allt är bra från detta företaget.
👍👍👍👍👍👍👍👍👍👍👍
Best company to buy from👍
I recommend buying products from Happy Painting Store, fast delivery, answering emails, superb products with quality, yes everything is good from this company.
👍👍👍👍👍👍👍👍👍👍👍

I haven’t recieved anything yet after 31 days, besides a toll/VAT charging, that will double the total price. Nothing mentioned about that when I ordered. So much for “worldwide free shipping”.

I am very happy with my painting, the quality is very good and all items were carefully packaged.
The deliverytimes are long however (and free!), but they do warn you about that when ordering. Whenever I got impatient or worried about shipment, Raj was very kind and helpful.

I had just started Diamond Painting and found Happy Painting Store. I ordered a large size of the Cabin in the Forest as my first experience for doing squares. I absolutely loved the quality of drills and the results. I was short a few drills and the Customer Service was fabulous. Without question they sent me the missing drills. Thank you Raj at Happy Painting. Will be ordering from them again.

I am very unhappy for the final result and long deliverytime. I ordered 30 x 40 size animal picture (not my own). Site did not give ”Please note: not many details will be visible in this size.” So I assumed the result would be ok or at least reconizable. But the result was awful. Ready painting did not looked like the original picture. Details were blurry and colours were odd, for example partly blue lion. Printing of symbols in the canvas was partly unclear and it was hard to spot the difference between some symbols because they looked so same. Shipping also took 1 month. No orders from me from Happy Painting in the future!

I was a little dubious about what the picture I sent would be like at the end but it was really, really good and how they got the colours etc just right was also amazing, my only negative is the beads weren’t the same size so had to go over it all at the end because of the gaps but if they can remedy that then would highly recommend.

Very Bad Customer Service.
I have ordered back in March and I have not seen any of the things I ordered. I haven't even got a tracking number and they asked me to call PostNord.
When I write email - I get bad service when they finally answers 2-3-4 days after or I have tried on chat, where I do not get any service at all. I have now asked for my money back, I'm surprised if I see them, with this very bad experience. I'm also surprised that they have more stars than 1. If I could choose 0 stars, this was what I would have given them.

I ordered a expencive painting 31/3. Got a mail that the packet was sent. No tracking, No nothing I have finaly recived the packet agter 3 months

It's pretty good they can get the colours correct by a photo I was very happy with end result but I had to go over it all at the end because hadn't realised some of the beads were different shapes and made it looked all crooked if they can get that sorted I'd give A++++++

Since December I've ordere at least 10 paintings each time hoping they would get things right. Each and evry one of them was missing beads, one of the most recent ones ordered completely missing one of the symbols. I'm talking about 13 bags which comprises about 20% of the painting itself. The website says they send 20% more beads than needed, more like 20% less. It's really disappointing not to be able to compete any of them. Not to mention the time to get them delivered. I'll stick with Amazon or other vendors going forward. I'd rather pay more and get everything needed to be able to complete the work.

*** update: happy painting did send me another set of canvasses and beads so I could re do the project, and they appear to be better than the first ones. I have not had time to try them yet, but they replaced them very quickly, and wanted to make sure I was satisfied. so, I have changed my review, as they were very quick to rectify the situation

It took a very long time for delivery , which they did acknowledge,but I had to start a dispute in order to get any response or action. I did receive my order eventually. I ordered a 5 panel project. The glue on the canvas lifts when you pull up the paper no matter how careful you are, and it leaves creases and bubbles, which is noticeable after you put on the drills. you can see where it bubbled. The symbols are not consistent throughout the project, which makes it difficult when starting a new panel. Also the symbols are extremely dark and hard to read on the canvas especially when the glue lifts. I wont order from them again. and I do not recommend them.

I ordered a painting with my own photo, got very good, and got very good quality, I'm really happy💕