Happyhouse Anmeldelser 

Brenda me ayudo
Aparentemente se me ha solucionado el problema dejo 3 estrellas, esperando confirmar el reembolso del dinero en mi tarjeta

Muchísimas gracias

Thank you my case was solved and completed

trustpilot no me deja contestarles

Quería comprar una amaca y me hicieron una suscripción sin saberlo

Very misleading information. The original ad gave the impression you were purchasing a garden bench. After payment I was informed I had joined some form of purchasing site which not only kept my money but would be taking more on a regular basis. I had, in fact, purchased "credits" which enabled me to buy at a later date. I had absolutely no knowledge of any of this in advance. The company was adamant that their advertising was plain, it was far from plain. As a pensioner I felt cheated, and I had been. After contacting the company for a refund and being refused I cancelled my debit card. The company have now been in touch and agreed to refund me, but cannot send a cheque. Maybe this is because they are not based in this country. And I never did receive the garden bench. After following the link on Facebook offering a garden bench for £10 from Argos, I paid my money and then received a message telling me I had joined some form of savings club. They turned my money into credits for later purchases. I would then have money taken from my bank at regular intervals, the first payment of £60 to be taken in a few days. I complained, and in fact cut up my card and closed the bank account. I finally recieved an email telling me they had reconsidered the refund if I left a positive review. I have told them to give the money to charity, which they say they can't do. I am not giving them new card details to return money they took in the first place. I have no wish to be in any club that uses credits for purchases. As a pensioner I think this company should be asked why I have to.leave a review and why their initial information was so unclear....Update..I have again been contacted and informed that they are willing to give me a full refund. But only if I remove my review. As it was an honest review of my personal experience I cannot remove it.

Fait une commande sur Tik tok shop matelas gonflable été a 9.99 bien prélevé sur mon compte et aucune trace de cette commande ! Reçu mail de confirmation pourtant ! J'ai signalé !

Gracias equipo de escalacion

Merci à l'équipe de gestion des réclamations

Après une erreur de ma part, ils ont été réactif et m'ont apporté leur soutien et aide afin de résoudre l'incidence.
Merci à toute l'équipe

Alero agreed to help me with my refund. This company is a scam, they dupe you with some add of a survey and cheap stuff, just pay £3. In the end they scam you out of over £60. The website I was directed to was dunlem and looked legit, and is a high street brand. Once payment was made it switches to happyhouse website where I was signed up to some loyalty program without my consent and charged over £60 with no refund available. After chatting with the chat bot it was clear there was no refund. Then I received a message saying I would get my refund if I left a 4 or 5 start review saying 'Alero helped me'. But he didn't of course. Going back to the chat today, there is no such refund, and I'm assuming Alero is the scanner who set up the website. The Facebook page that ran the ad was set up on the 13th aswell, so clearly a scam. Do not give them anything. Do not trust any ads on social media, they're usually a scam. I got duped because the dunlem logo and site looked as it should!

Alero parece que me ayudó . Esperando devolución .

Thanks to the Escalation team espically Eugene who was instramental in resolving the issue.

Estoy tremendamente decepcionado. Supuestamente compre un articulo y luego me dijeron que lo que compre era una tarjeta regalo. Me parece muy mal que te hagan creer que estas comprando un articulo cuando realmente no es asi.

Todo muy mal,se supone que tee envían el pedido en cinco días laborables y después de quince días me responden que me reembolsan el dinero y encima quieren que les dé una reseña positiva.poca profesionalidad y seriedad,un desastre NO COMPREN en esta página es un fraude.

Zoe fue de mucha ayuda, gracias Zoe 🫶🏻

Jamal me ha ayudado con su atención y me ha dado la fórmula para solucionar mi incidencia. Espero sea resuelta pronto